not impressed with bookmaker.eu

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  • timbaland99
    SBR Sharp
    • 04-22-12
    • 379

    #1
    not impressed with bookmaker.eu
    I got an email saying I was eligible for a bonus of $300 with a deposit of $300. I have made a deposit with bookmaker before. So, I called bookmaker and explained that I wanted to make a deposit and use the bonus described in my email from them. The customer service rep said that I was NOT eligible for the promo even though the email said I was. She then said that they send everyone the email, and then they see if you are eligible to apply for the bonus. Basically they said it is only for new accounts that havent deposited yet but have signed up. I was looking forward to this bonus. This is not cool imo. Below is a cut and paste of the part of the email where it says I am eligible. Btw, I dont bonus hunt and dont abuse bonus offers. I am a casual bettor. They said they cant send seperate email to different customers. I am a Canadian resident and I think I will NOT be using bookmaker anymore because of this

    This week's offers
    Promo Code: StartWinning - Deposit $300 and get a $300 Sports Bonus.
    Note: This offer is only valid for the account holder on this email and can only be claimed by using our online cashier. This offer will expire on April 30, 2014
  • lecubs28
    SBR Wise Guy
    • 10-17-11
    • 638

    #2
    they pulled the same thing on me

    SHIT book
    Comment
    • Krashman
      SBR MVP
      • 07-24-09
      • 3743

      #3
      Exact same experience here, last week.

      I'm down 3k at bookmaker. Canadian also.

      And it is an account specific email, addressed to me by name and account number.

      It says:

      Originally posted by Bookmaker
      Hello Krashman Account ******* If your account is running low on funds pick an offer below and reload your account now. Promo Code: GP100 - Deposit $300 and get a $300 Sports Bonus. Note: This offer is only valid for the account holder on this email and can only be claimed by using our online cashier.
      Yet they told me the same as you in live chat. Not eligible. Blah blah blah...

      False advertising. Scummy book, can't be trusted.

      AVOID Bookmaker.
      Last edited by Krashman; 04-30-14, 09:01 PM.
      Comment
      • dirtdog52658
        SBR Sharp
        • 05-19-11
        • 450

        #4
        I can't believe they don't have a system to send different groups of customers emails. That's pathetic. Who ever the manager is that thought this was a smart idea should be tossed out on his ass. They just openly pissed off thousands of customers who have proven they have deposited in the past to go after guys who have never shown interest to deposit. Brilliant
        Comment
        • Redondo
          SBR Sharp
          • 10-04-13
          • 427

          #5
          I like betdsi for a variety of reasons. I called with a question the insisted on account number passowrd, i said it's just a generic question and i haven't deposited in 6 months, they transfered me to new account rep/sales rep asking how much i wanted to deposit, i said well that wasn't the reason for my call but what are you offering,he said how much are you depositing, i said $200, he said i can give 20% freeplay for that and i replied i can get 100% all day at little shops i trust, he said if you deposit i dime i can give you 100% freeplay, i said no thanks and he replied i can give you 100% on the $200 if deposit today.

          bottom line, the withdrawl page seems pretty fricken straight forward so i can't complain much. i do find the emails annoying I always get one your next be withdrawl is waiting cashin your betpoints when i have less than $5 worth.
          Comment
          • timbaland99
            SBR Sharp
            • 04-22-12
            • 379

            #6
            i called back and spoke to someone else and I managed to get a 100% bonus on the $300 deposit. I guess it depends on who you talk to. I'm glad I called back. Bookmaker is ok in my book. I still don't like how the process unfolded, but it worked out in the end. I guess its no good for you guys since the offer is now expired.
            Comment
            • shaunovery
              SBR Posting Legend
              • 11-15-07
              • 18143

              #7
              Think most people got the email it's for new accounts only you should always check before you deposit funds
              Comment
              • Krashman
                SBR MVP
                • 07-24-09
                • 3743

                #8
                Hello Krashman Account ******* If your account is running low on funds pick an offer below and reload your account now. Promo Code: GP100 - Deposit $300 and get a $300 Sports Bonus. Note: This offer is only valid for the account holder on this email and can only be claimed by using our online cashier.

                Sounds like a reload bonus to me.
                Comment
                • unluckysob
                  SBR MVP
                  • 05-21-08
                  • 1527

                  #9
                  no free payouts
                  Comment
                  • betting-analyst
                    SBR Rookie
                    • 04-28-14
                    • 32

                    #10
                    May i ask what the attraction is to such a Bookmaker?
                    Comment
                    • relaaxx
                      SBR MVP
                      • 06-15-06
                      • 3281

                      #11
                      got the same email. but i am not eligible for it. would not deposit anyways. getting the money out is worse than any other book. like transfers that cost hundreds of dollars while no other book charges anything for book to book transfers.
                      Comment
                      • tommygun
                        SBR MVP
                        • 07-01-10
                        • 2239

                        #12
                        BETTING EXCHANGES, easy money.

                        Soccer Tipping: 5-0-1
                        Comment
                        • Redondo
                          SBR Sharp
                          • 10-04-13
                          • 427

                          #13
                          Originally posted by betting-analyst
                          May i ask what the attraction is to such a Bookmaker?
                          You get rewards for betting,payouts are delivered in a timely manner by a variety of methods and they take very large bets. I personally like the poker room too.
                          Comment
                          • frankthetank
                            SBR Wise Guy
                            • 08-29-09
                            • 652

                            #14
                            Bait & switch. terrible.
                            Comment
                            • lecubs28
                              SBR Wise Guy
                              • 10-17-11
                              • 638

                              #15
                              Originally posted by tommygun
                              Comment
                              • betting-analyst
                                SBR Rookie
                                • 04-28-14
                                • 32

                                #16
                                Originally posted by Redondo
                                You get rewards for betting,payouts are delivered in a timely manner by a variety of methods and they take very large bets. I personally like the poker room too.
                                So it works for some but not others, do they accept winning accounts? 10 cent lines or better?
                                Comment
                                • BAUS
                                  SBR MVP
                                  • 08-10-05
                                  • 2191

                                  #17
                                  Originally posted by Redondo
                                  You get rewards for betting
                                  Until they ban you from earning the Betpoints...

                                  BAUS
                                  Comment
                                  • bostonboss
                                    SBR MVP
                                    • 02-04-09
                                    • 3169

                                    #18
                                    bookmaker blows....too many incompetent people working there...poker room loaded with bots. 2 things working for them are the limits and live betting platform
                                    Comment
                                    • lecubs28
                                      SBR Wise Guy
                                      • 10-17-11
                                      • 638

                                      #19
                                      Originally posted by bostonboss
                                      bookmaker blows....too many incompetent people working there...poker room loaded with bots. 2 things working for them are the limits and live betting platform
                                      yeah but didn't you see that thread where they cancelled that guy's 10k bet after the game ended and he should have won?
                                      Comment
                                      • timbaland99
                                        SBR Sharp
                                        • 04-22-12
                                        • 379

                                        #20
                                        Originally posted by lecubs28
                                        yeah but didn't you see that thread where they cancelled that guy's 10k bet after the game ended and he should have won?
                                        Whatever happened to the whole idea of "you book the bet, you pay the bet"? It seems like sportsbooks in general have too many rules and options to get out of paying a bet. Leaving lines up late, odds they "say" are bad lines, etc.
                                        Comment
                                        • Redondo
                                          SBR Sharp
                                          • 10-04-13
                                          • 427

                                          #21
                                          Originally posted by betting-analyst
                                          So it works for some but not others, do they accept winning accounts? 10 cent lines or better?
                                          I've never read a thread about being limited or banned from bookmaker. If you bet big and win alot alot of betpoints it seems they do ban accounts from redeeming betpoints. I like how wagers are always graded within seconds after the game ends. 35 grand is the most i've ever got upto at a sportsbook, i like the idea of being able to get a wire of 50K. hell if that took a month at least you know you get all your cash in one shot or a few if you're really balling.
                                          Comment
                                          • betting-analyst
                                            SBR Rookie
                                            • 04-28-14
                                            • 32

                                            #22
                                            Originally posted by Redondo
                                            I've never read a thread about being limited or banned from bookmaker. If you bet big and win alot alot of betpoints it seems they do ban accounts from redeeming betpoints. I like how wagers are always graded within seconds after the game ends. 35 grand is the most i've ever got upto at a sportsbook, i like the idea of being able to get a wire of 50K. hell if that took a month at least you know you get all your cash in one shot or a few if you're really balling.
                                            So in theory, you agree with their rating ! how about lines/odds , competitive? i once looked at their soccer odds but didn´t see anything for me, might be different with US sports!
                                            Comment
                                            • katstale
                                              SBR MVP
                                              • 02-07-07
                                              • 3924

                                              #23
                                              Originally posted by BAUS
                                              Until they ban you from earning the Betpoints...

                                              BAUS
                                              This! and the amt u bet that gets u qualified as a "professional" and thus banned from Betponts has dropped to almost nothing now. I used to maintain a balance there even when they put me on delay simply due to Betpoints. Once they booted me off that it simply was not worth the hassle and the excessive fees charged for withdrawals.
                                              Comment
                                              • blacklady
                                                SBR Hustler
                                                • 07-11-12
                                                • 55

                                                #24
                                                Glad I read this. I just got stopped from Betpoints this week. I think my big bet there was like $250. I thought I did something bad. Hope they will still let me cash SBR there?!
                                                Comment
                                                • katstale
                                                  SBR MVP
                                                  • 02-07-07
                                                  • 3924

                                                  #25
                                                  Sorry to hear that BL. I know for medium to small players the Betpoints are essential to the bottomline. Considering the "cozy" relationship SBR has with Cris now, I would assume you will still be able to get cash through SBR store. Wish I could get cash ANYWHERE!!
                                                  Comment
                                                  • tommygun
                                                    SBR MVP
                                                    • 07-01-10
                                                    • 2239

                                                    #26
                                                    Originally posted by lecubs28
                                                    BETTING EXCHANGES, easy money.

                                                    Soccer Tipping: 5-0-1
                                                    Comment
                                                    • relaaxx
                                                      SBR MVP
                                                      • 06-15-06
                                                      • 3281

                                                      #27
                                                      the only thing they do right is pay fast - it will cost more but they will get it to you quick. so if that is all you care about-this is the place for you.
                                                      Comment
                                                      • Redondo
                                                        SBR Sharp
                                                        • 10-04-13
                                                        • 427

                                                        #28
                                                        Originally posted by relaaxx
                                                        the only thing they do right is pay fast - it will cost more but they will get it to you quick. so if that is all you care about-this is the place for you.
                                                        I was just on live chat with some question about the DC method, they said all withdrawls we say 7-15 days but is usually sonner, how quick is the DC deal, do you know?
                                                        Comment
                                                        • ebelisle22
                                                          SBR MVP
                                                          • 10-27-11
                                                          • 4726

                                                          #29
                                                          3 days
                                                          Comment
                                                          • ebelisle22
                                                            SBR MVP
                                                            • 10-27-11
                                                            • 4726

                                                            #30
                                                            Withdrawn multiple times over k's always say 7-14 days I always get it in 3-4
                                                            Comment
                                                            • Redondo
                                                              SBR Sharp
                                                              • 10-04-13
                                                              • 427

                                                              #31
                                                              Originally posted by ebelisle22
                                                              Withdrawn multiple times over k's always say 7-14 days I always get it in 3-4
                                                              thanks
                                                              Comment
                                                              • evo34
                                                                SBR MVP
                                                                • 11-09-08
                                                                • 1032

                                                                #32
                                                                Originally posted by katstale
                                                                This! and the amt u bet that gets u qualified as a "professional" and thus banned from Betponts has dropped to almost nothing now. I used to maintain a balance there even when they put me on delay simply due to Betpoints. Once they booted me off that it simply was not worth the hassle and the excessive fees charged for withdrawals.
                                                                The only reason a book puts you on delay is if you are betting steam. If you are betting steam, you're a skill-less cheapshot artist. Why should they reward you for trying to pick off bad lines?
                                                                Comment
                                                                • dww123
                                                                  SBR Sharp
                                                                  • 07-06-11
                                                                  • 441

                                                                  #33
                                                                  Originally posted by ebelisle22
                                                                  Withdrawn multiple times over k's always say 7-14 days I always get it in 3-4
                                                                  I signed up for the DC option. The usual hassles when getting the card but after that it has been smooth sailing. I request a payout and its on the card the next day. No longer have to deal with checks. I recommend it
                                                                  Comment
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