Bookmaker fking robbed me

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  • ebelisle22
    SBR MVP
    • 10-27-11
    • 4726

    #1
    Bookmaker fking robbed me
    live bet red sox when it was 0-0 when the game started. sox won 3-0 in 6. they marked my bet no bet . ive lost money before by them taking it when i lost this way but now they mark it no bet when i WIN? im so pissed off right now this is unbelievable someone help me here please what should i do?



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  • SnickerDoodles
    SBR Sharp
    • 01-25-12
    • 483

    #2
    pulling same shit with me
    Comment
    • ebelisle22
      SBR MVP
      • 10-27-11
      • 4726

      #3
      i have penetrating lost money to them this way and they will gladly take my money but when i win this shit happens. WTF
      Comment
      • SnickerDoodles
        SBR Sharp
        • 01-25-12
        • 483

        #4
        i had two live bets +125 called, read them their own rules, got them graded as wins.
        Comment
        • bobbywaves
          SBR Posting Legend
          • 05-06-08
          • 13280

          #5
          Originally posted by SnickerDoodles
          pulling same shit with me
          Karma sucks huh?
          Comment
          • bobbywaves
            SBR Posting Legend
            • 05-06-08
            • 13280

            #6
            The 2 pts has been credited to your outstanding loan balance.
            Comment
            • tto827
              SBR Hall of Famer
              • 10-01-12
              • 9078

              #7
              I believe they sent a message out about this exact thing a couple days/weeks ago. Check your inbox, I'm pretty sure I got one on DSI.

              They had enough about people complaining about getting screwed on losses so they switched to this.
              Comment
              • RonPaul2008
                SBR Hall of Famer
                • 06-08-07
                • 6741

                #8
                They only robbed you if they are not totally consistent in enforcing this rule or the rule is not clear.

                For live betting, does the game have to go the full 9 innings (or some other length?) for the moneyline to be graded? What about spread? Total is obvious. Is it different depending on which book?
                Last edited by RonPaul2008; 06-03-13, 01:42 AM.
                Comment
                • apeterlives
                  SBR Wise Guy
                  • 11-26-10
                  • 572

                  #9
                  I'd say since the game was called it wasn't "played to its conclusion", just my opinion. I guess how you interpret that is the key. It is kind of confusing since normally winners/losers are determined after 5 innings of play.

                  If you check your mail inbox at Bookmaker they sent out a message on May 27:
                  Last edited by apeterlives; 06-03-13, 02:12 AM.
                  Comment
                  • andywend
                    SBR MVP
                    • 05-20-07
                    • 4805

                    #10
                    Bookmaker sent out a 2nd email clarifying the situation. All LIVE BETTING only has action if the game is played to completion. Its real simple. If you bet before the game starts, you have action once the game goes 4 1/2 innings if the home team is ahead (5 innings otherwise). For live betting, the game must go 9 innings (8 1/2 innings if the home team is ahead). Even though the OP made his bets when the score was 0-0, the bets were made AFTER the game started hence they were canceled when the game only went 6 innings. Tough break, bud.
                    Comment
                    • djefferis
                      SBR MVP
                      • 08-16-08
                      • 1191

                      #11
                      See the post Vitaly made on Marathonbet and live wagering a few days ago.

                      Live wager standard is game must be played in full..pre event betting is 5 inning rule.
                      Comment
                      • John Dough
                        SBR MVP
                        • 09-21-05
                        • 1785

                        #12
                        OP has nothing to complain about. BM followed its rules.
                        Comment
                        • stevenash
                          Moderator
                          • 01-17-11
                          • 65461

                          #13
                          ^
                          This

                          I always root for the bettors in cases like this, but BM did nothing wrong.
                          Comment
                          • BigDaddy
                            SBR Hall of Famer
                            • 02-01-06
                            • 8378

                            #14
                            know the rules before you wager.
                            Comment
                            • SBR Forum
                              Administrator
                              • 12-02-06
                              • 4559

                              #15
                              Originally posted by John Dough
                              OP has nothing to complain about. BM followed its rules.
                              Correct.

                              This easily could have worked in his favor and have for some had his situation been reversed.

                              The rule is clear, and rules do get updated. In this case Bookmaker took an extra step to document by emailing the change as well.
                              Comment
                              • Peregrine Stoop
                                SBR Wise Guy
                                • 10-23-09
                                • 869

                                #16
                                Seems some of you need to look up the definition of the word "conclusion". The game was played to its conclusion. The rule is clear. BM owes this player money.
                                Comment
                                • Peregrine Stoop
                                  SBR Wise Guy
                                  • 10-23-09
                                  • 869

                                  #17
                                  Here ya go SBR forum --> http://dictionary.reference.com/browse/conclusion

                                  The game was played to its conclusion. Please, back the player with his legitimate complaint. If BM doesn't want the rules to work that way, they need to alter their rules. The game was played to its conclusion.
                                  Comment
                                  • SBR Forum
                                    Administrator
                                    • 12-02-06
                                    • 4559

                                    #18
                                    Originally posted by Peregrine Stoop
                                    The game was played to its conclusion. Please, back the player with his legitimate complaint. If BM doesn't want the rules to work that way, they need to alter their rules. The game was played to its conclusion.
                                    Hi Peregrine Stoop,

                                    The rule was documented by email. Rules do get updated.

                                    "New Rule for Live Betting
                                    1. Any game or event must be played to its conclusion on the same day in order to have action on full game props, irrespective of whether or not an official result is confirmed."

                                    MLB confirmed the game as official. Moneyline bets for pre-game action counted, as others in this thread have noted. BM's rule for live betting clearly addresses this exact situation. It could have easily worked in the player's favor and likely will down the road.
                                    Comment
                                    • infamousbacardi
                                      SBR MVP
                                      • 03-16-08
                                      • 4556

                                      #19
                                      I'll start by saying OP should have been voided.

                                      Secondly, I think that Bookmaker should just write that in their rules really. I mean, "to its conclusion" just leaves more ambiguity. They can take your money if your wager loses in 6 innings, and they can refund you if it wins under the "to its conclusion" language.

                                      BM should just write in their rules, in express language that anyone who is competent can understand, "all Live Betting wagers must be fully completed per the standard sport rules....games shortened for any reason (due to inclement weather for example), will have all bets VOIDED".

                                      It's really not hard to write that in their rules. This is intentionally ambiguous and kind of bullshhitt really.

                                      Sorry OP, you can obviously see why a book HAS to VOID Live Betting wagers that are called due to weather....if I'm watching a game and it starts drizzling and the Mets are beating the Braves 6 to 3 and it's 8:30 pm and radar says big storms are coming, you can place an all-in bet on the Mets under the assumption that the game is going to be called in 30 minutes and you win your bet easy.

                                      BUT, BM is being intentionally ambiguous there if I do say so myself.
                                      Comment
                                      • raydog
                                        SBR Hall of Famer
                                        • 11-07-07
                                        • 6984

                                        #20
                                        when people dont know what the fukk they are talking about, it gives players a false sense of being right... per their rules, BM owes nothing and anyone thinking they would keep the money if the bet lost, you are grossly mistaken...
                                        Comment
                                        • infamousbacardi
                                          SBR MVP
                                          • 03-16-08
                                          • 4556

                                          #21
                                          Originally posted by raydog
                                          when people dont know what the fukk they are talking about, it gives players a false sense of being right... per their rules, BM owes nothing and anyone thinking they would keep the money if the bet lost, you are grossly mistaken...
                                          I mostly agree with this....BUT, the point to me is, why not just expressly write that in their rules if you're BM?

                                          I entirely understand and agree that BM should absolutely VOID those bets, but, why not just write that in the rules clearly?
                                          Comment
                                          • RonPaul2008
                                            SBR Hall of Famer
                                            • 06-08-07
                                            • 6741

                                            #22
                                            Originally posted by djefferis
                                            See the post Vitaly made on Marathonbet and live wagering a few days ago.

                                            Live wager standard is game must be played in full..pre event betting is 5 inning rule.
                                            Anyone know if the rule is the same for live betting at other books, Betonline for instance?
                                            Comment
                                            • RonPaul2008
                                              SBR Hall of Famer
                                              • 06-08-07
                                              • 6741

                                              #23
                                              Betonline also follows the 8.5 inning rule for live betting moneylines in baseball.
                                              Comment
                                              • homerbush
                                                SBR MVP
                                                • 11-17-08
                                                • 2317

                                                #24
                                                In a perfect world Yankees live bettors would get refunded and Boston live bettors would get paid and everybody would live happily ever after. Now that this not fantasy land, I don't get why everybody thinks a book owes them money everytime a game ends in an inning other than the 9th. None of these rules are new but yet every few weeks there are posts. What do we assume here rookie bettors?
                                                Comment
                                                • sharpcircle
                                                  SBR Sharp
                                                  • 02-05-11
                                                  • 308

                                                  #25
                                                  I had bets canceled earlier last month and then later that week I get an message that indicated they have changed the rules.

                                                  The bets were settled under the new rules that were not in place when my bets were placed. Is everyone filing complaints on this situation as it seems they have done this to quite a few players.

                                                  The date of the game was: May 24, 2013 They send a message about the rule change on : May 27, 2013

                                                  The game was the Atlanta game

                                                  The original rule is as follows:

                                                  1.
                                                  Any game or event must play to their conclusion in order to have action, irrespective or whether or not an official result is confirmed.

                                                  The changed rule as of May 27th 2013 to this:


                                                  1.
                                                  Any game or event must be played to its conclusion on the same day in order to have action on full game props,
                                                  irrespective of whether or not an official result is confirmed.

                                                  *** the bolding and emphasis is mine indicating the wording rule change.


                                                  They should obviously payout all the games as the original rule stated and from now on they
                                                  can follow their own newly updated rules.

                                                  Also pinnacle settled the game the next day and did not cancel the tickets.

                                                  Will BOOKMAKER/DSI deal with this properly without me filing a complaint? They are trying to retroactively use a rule that they have reccently changed.

                                                  They haven't even updated their website yet with the new rule. They are stealing from players who had live bets canceled before MAY 27th
                                                  Comment
                                                  • sharpcircle
                                                    SBR Sharp
                                                    • 02-05-11
                                                    • 308

                                                    #26
                                                    Originally posted by SBR Forum
                                                    Hi Peregrine Stoop,

                                                    The rule was documented by email. Rules do get updated.

                                                    "New Rule for Live Betting
                                                    1. Any game or event must be played to its conclusion on the same day in order to have action on full game props, irrespective of whether or not an official result is confirmed."

                                                    MLB confirmed the game as official. Moneyline bets for pre-game action counted, as others in this thread have noted. BM's rule for live betting clearly addresses this exact situation. It could have easily worked in the player's favor and likely will down the road.
                                                    So based on this post they should be refunding players who they canceled bets on prior to the rule change.

                                                    I had bet canceled using the new rules before they were in place. How do I get they money credited for this error.
                                                    Comment
                                                    • EMP19E
                                                      SBR Hustler
                                                      • 03-16-13
                                                      • 76

                                                      #27
                                                      This rule is in place at everybook and there is nothing wrong with it.....

                                                      This is like people who cry about getting a clear line error bet canceled
                                                      Comment
                                                      • sharpcircle
                                                        SBR Sharp
                                                        • 02-05-11
                                                        • 308

                                                        #28
                                                        except when they change it retroactively and void bets before the rule was in place.
                                                        Comment
                                                        • benandjerry
                                                          SBR Wise Guy
                                                          • 07-01-11
                                                          • 697

                                                          #29
                                                          nvm
                                                          Comment
                                                          • SBR Forum
                                                            Administrator
                                                            • 12-02-06
                                                            • 4559

                                                            #30
                                                            Originally posted by sharpcircle
                                                            So based on this post they should be refunding players who they canceled bets on prior to the rule change.

                                                            I had bet canceled using the new rules before they were in place. How do I get they money credited for this error.
                                                            If you're saying that before the rules were changed it was graded against you, then you can write in with the details.
                                                            Comment
                                                            • sharpcircle
                                                              SBR Sharp
                                                              • 02-05-11
                                                              • 308

                                                              #31
                                                              I posted the exact details in this thread above the post of yours I quoted.

                                                              Why do I need to file a complaint when it is so straight forward? Is there no DSI representative at SBR anymore?
                                                              Comment
                                                              • SBR Forum
                                                                Administrator
                                                                • 12-02-06
                                                                • 4559

                                                                #32
                                                                Originally posted by sharpcircle
                                                                I posted the exact details in this thread above the post of yours I quoted.

                                                                Why do I need to file a complaint when it is so straight forward? Is there no DSI representative at SBR anymore?
                                                                For one, you need to submit your account number. You cannot post it here.

                                                                Sportsbook reps do not use the forum any longer for any shop. Please follow our advice if you'd like help.
                                                                Comment
                                                                • sharpcircle
                                                                  SBR Sharp
                                                                  • 02-05-11
                                                                  • 308

                                                                  #33
                                                                  Okay I guess I'll file a complaint and keep updates here and make a thread if it doesn't work out for some reason.

                                                                  thanks for info sbr forum, I'll file a complaint shortly.
                                                                  Comment
                                                                  • relaaxx
                                                                    SBR MVP
                                                                    • 06-15-06
                                                                    • 3281

                                                                    #34
                                                                    as far as I remember it has always been the same - everywhere. live bets voided if full game is interrupted and final or if finished at a later date. the only exception was WSEX they would let you decide if you wanted your bets to be voided or not. don't know if they did that til the end but they were 5 or 6 years ago.
                                                                    Comment
                                                                    • sharpcircle
                                                                      SBR Sharp
                                                                      • 02-05-11
                                                                      • 308

                                                                      #35
                                                                      Read the rule change. They retroactively applied the rule they changed.
                                                                      Comment
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