BOL roll over is $2700

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  • Hankwins
    SBR MVP
    • 09-17-10
    • 2232

    #1
    BOL roll over is $2700
    I was going to deposit to play poker and when i scroll over my rolover i see it's $770 of $2700 . my balance is ZERO not 2 cents or anything. I shouldn't have to contact support to zero it out. when a a players balace is ZERO the rollover should reset to ZERO. BS
  • Justin7
    SBR Hall of Famer
    • 07-31-06
    • 8577

    #2
    Send their CS a note. They will zero it for you.
    Comment
    • Hankwins
      SBR MVP
      • 09-17-10
      • 2232

      #3
      Originally posted by Justin7
      Send their CS a note. They will zero it for you.
      i guess it is that simple. please delete this thread. I was just irritated I have to do that. and yes i bet on the cowboys LOL
      Comment
      • HedgeHog
        SBR Posting Legend
        • 09-11-07
        • 10128

        #4
        Originally posted by Hankwins
        i guess it is that simple. please delete this thread. I was just irritated I have to do that. and yes i bet on the cowboys LOL
        Really? But when I do the same thing in a BI dispute you're all over my ass. Keep it in mind next time you screw the pooch. Luckily this is BOL-- a shit book if there ever was one. No harm, no foul I guess.
        Comment
        • gle100
          SBR Rookie
          • 07-07-10
          • 30

          #5
          I have been trying to get my rollover fixed for days now. Every time i contact support I have to re-explain the situation and they do nothing about it. Super frustrating.
          Comment
          • Hankwins
            SBR MVP
            • 09-17-10
            • 2232

            #6
            Originally posted by gle100
            I have been trying to get my rollover fixed for days now. Every time i contact support I have to re-explain the situation and they do nothing about it. Super frustrating.
            the system should reset autmatically. you can bet if you deposit before addressing it it'll create a problem.
            Comment
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