1. #1
    futbolbettor
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    Bookmaker eu robbed me then banned me from loyalty pts because I posted here

    Posted this yesterday .. all my posts were removed?
    I posted a month or two about an incident where bookmaker refused to return a duplicate bet where the time and stake were exactly the same.. I posted in this forum and the next day they banned me from loyalty program

    good news is they clearly read these forums
    bad news that clearly donít care at all about their players 😂😂

    just wanted to let everyone know and can provide proof of the bets, and the correspondence that said I was banned from loyalty pts because of a Management decision lol

    please avoid bookmaker unless youíre semi/pro and need their high limits 🙏🏽

  2. #2
    jjgold
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    They have bad attitudes stay away

    They change odds live betting also bet slip and you get screwed

    Flawed live betting software
    Points Awarded:

    KiDBaZkiT gave jjgold 2 Betpoint(s) for this post.

    Nomination(s):
    This post was nominated 2 times . To view the nominated thread please click here. People who nominated: KiDBaZkiT, and Thrilla

  3. #3
    futbolbettor
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    Yes they totally stopped caring about the relationship with players and just want everyone to beware ����

  4. #4
    SamsNCharge99
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    I dont believe it

  5. #5
    KiDBaZkiT
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    Quote Originally Posted by SamsNCharge99 View Post
    I dont believe it
    Sammy you crack me up. Just because you have never had an issue doesnít mean there is no possible way another player has. BM has a few players posting up similar stuff. Iíve had a variety of issues there since the pandemic started. Why would I stop playing there? Cuz it was just such a great book and I had no issues? I wonít ever send them any money ever again. They absolutely booked the same bet twice on 3 separate and basically told me to go fukk myself even when I notified them immediately. It was my favorite book for a longtime and I was on record here many times touting them over the years. They are scum now. If you havenít had issues then great, I genuinely hope you never do. They obviously arenít going to fukk with 100% of their players, their little call center would be Dead within a week if they did it to everybody.

  6. #6
    jjgold
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    I never saw a place go down so fast
    Itís
    Amazing

    Their volume nothing like it use to be
    Too many competitors now that are real
    Good

  7. #7
    Bostongambler
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    When Stan Carpenter was there briefly things were on the uptick. I have worked with him in the past and he knows what he is doing. Apparently as in many companies things didnít work out. Donít know enough about the new guy running the show there to comment. You get what you pay for.

  8. #8
    Stallion
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    Pics or it never happened.

  9. #9
    jjgold
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    Who is owner of bookmaker??

    I want a meeting with him so he will make changes with booking and software

  10. #10
    futbolbettor
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    Sammy post your email and Iíll send you all the proof

  11. #11
    futbolbettor
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    How do I add pics I have all the proof saved in my phone..trust me I was pretty shocked when they banned me from loyalty points too so I understand the disbelief

  12. #12
    futbolbettor
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    Kidbazkit this exactly happened to me itís absolutely insane and hopefully something that the legal usa books could actually be help responsible for if they tried to do the same thing.. I get that software sometimes malfunctions..other books misgrade bets all the time but just admit when youíre wrong and make it right.. In the long run theyíll lose their status and customer base with service like this

  13. #13
    futbolbettor
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    And kidbazkit I was wondering how long youíve used bookmaker.. Iíve used them for years with no issues and for a long time a was up on them..I totally agree they only recently turned into scumbags lol and use to be the gold standard.. thatís whatís even more shocking.. what was your history w them

  14. #14
    jjgold
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    They took a big hit recent years due to many factors

    USA books
    Betonline and others took a lot of their business

    Cut back on payroll and staff

  15. #15
    slayer14
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    I buy 500 dollar with sportsbook cash from sbr store a few years ago for the bookmaker site and they just shut my account. And I lose the 6000 betpoints.

  16. #16
    jjgold
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    Slayer wow

  17. #17
    Optional
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    Quote Originally Posted by futbolbettor View Post
    Posted this yesterday .. all my posts were removed?
    Why start out with a lie???

    None of your posts have been removed by SBR.
    175 pts

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  18. #18
    Optional
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    Quote Originally Posted by SamsNCharge99 View Post
    I dont believe it
    Quote Originally Posted by KiDBaZkiT View Post
    Sammy you crack me up. Just because you have never had an issue doesn’t mean there is no possible way another player has.
    Maybe he just doesn't believe the OP as he is a liar?

    I agree with Sammy.
    175 pts

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  19. #19
    KiDBaZkiT
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    Quote Originally Posted by futbolbettor View Post
    And kidbazkit I was wondering how long you’ve used bookmaker.. I’ve used them for years with no issues and for a long time a was up on them..I totally agree they only recently turned into scumbags lol and use to be the gold standard.. that’s what’s even more shocking.. what was your history w them
    I used them for about 5 years and then moved to Vegas and didn’t play there for a longtime as I had no need for offshore but had absolutely ZERO issues those first 5 years. Manager back then was a guy named Mark. Good dude. Anyway when I moved out of Vegas and needed an offshore book they made me recreate an account. Used that one for about 3 years with no issues until about the final 18 months.

  20. #20
    KiDBaZkiT
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    Quote Originally Posted by Optional View Post
    Maybe he just doesn't believe the OP as he is a liar?

    I agree with Sammy.
    Did I disagree with Sam? No.

  21. #21
    jjgold
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    I just opened up my own investigation into bookmaker recent decline

    Seemed to have retreated since Covid and usa books on scene

  22. #22
    milwaukee mike
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    Quote Originally Posted by jjgold View Post
    I just opened up my own investigation into bookmaker recent decline

    Seemed to have retreated since Covid and usa books on scene
    amazing coincidence that for 15 years while sbr was getting ad money, you never said a single bad thing about a highly rated offshore book

    now you fukking care all of a sudden? eat shit
    175 pts

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  23. #23
    jjgold
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    Got some guys in the know that will make calls and shake things up there

  24. #24
    KS1986
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    Bookmaker and their family of books is only good if you like large limits and fast withdrawals. If you like shit limits and slow withdrawals play somewhere else.

  25. #25
    jjgold
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    KS although they are middle tier with margins

    They take big limits because generic market lines that sit in between pinnacle

    Not really competitive all sports combined

  26. #26
    SamsNCharge99
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    I hope to one day make enough money where maybe i have problems

    for me personally i have 0 issues with bookmaker. #1 in my eyes

    ps bookmaker if you are reading this…..remember to put the $25 freeplay in my account. Thx

  27. #27
    texhooper
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    Sammy you need to raise your fee
    175 pts

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  28. #28
    Natty68
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    12+ years there and I've never had an issue. Put in for a modest M u n n e y g r e m payout very recently and it was ready for pickup within a few hours. I'm skittish on crypto right at the moment. Admiitedly...their CS reps aren't great. But a book that writes the insane volume Cris does is all of a sudden confiscating peoples roll? I'm sorry....there has to be more to this story.

  29. #29
    JIBBBY
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    I have zero issues with Bookmaker and or DSI. Been with both books for years. No problems, no run arounds.

    I also said the same about Bovada but they changed my mind a bit of late. Books can change in time and so can their customer service reps and how they work and treat you. So who really knows?

  30. #30
    jjgold
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    They pay fast of course

    Itís other annoying things they are pulling

  31. #31
    clockwise1965
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    8 years with them and never had an issue.

  32. #32
    Brooklyn Dick
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    As I posted before Betcris/Bookmaker is in financial trouble ever since the Pandemic.
    Points Awarded:

    KiDBaZkiT gave Brooklyn Dick 1 Betpoint(s) for this post.


  33. #33
    Natty68
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    One other very annoying thing about Bookmaker..........as sure as the sun and the moon the site will be crashed at AT LEAST HALF of the Saturdays during college football an hour before kick-off.
    Points Awarded:

    KiDBaZkiT gave Natty68 1 Betpoint(s) for this post.


  34. #34
    jjgold
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    Made some calls to high level
    Guys they are listening here

  35. #35
    JamesVincent820
    the artist formerly know as pologq
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    Quote Originally Posted by Natty68 View Post
    One other very annoying thing about Bookmaker..........as sure as the sun and the moon the site will be crashed at AT LEAST HALF of the Saturdays during college football an hour before kick-off.
    yes! slow as shit on a saturday afternoon for me trying to do bets in the fall. or the more fun you place the bet but it keeps spinning and you have to log out and log back in to confirm it went thru.

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