[Webheart]

Hello I created a account for my brother yesterday. They ended up freezing it. No same bets were made, no bets over limit, no poker was played. He has. .278 in the account has this ever happend to anyone before?

[JayandCaitti]

Never heard of them did they explain why it was frozen ? Did they offer to pay the balance ?

[SBR Genie]

My guess it's a violation of multiple accounts the reason it was frozen.

[Webheart]

We have identified a possible overlap with the following account (***) and need you to clarify your relationship with him.

Therefore, we have cancelled your request and returned the funds to your balance.

Remember that users are allowed to have only one account and multiaccounting will trigger a Security and Fraud review.

This is a regular procedure and most investigations are resolved quickly, around 48 business hrs.

However, please be advised that some investigations can take up to a week.

Please note that while your account is under investigation you will not be able to access any of our games or products, but will still be able to login.

[Webheart]

The rule says

Multiple Accounts
You may not, under any circumstances, create multiple accounts for the purpose of defrauding Nitrogen Sports. This includes, but is not limited to, multiple accounts created to circumvent our betting limits or multiple accounts created to take advantage of our affiliate program. Accounts created to defraud Nitrogen Sports, as decided in our sole discretion, run the risk of having the offending bet(s) cancelled from those accounts and/or those accounts permanently closed. In the event that your account receives funds in error and need to be recovered, Nitrogen Sports reserves the right to treat multiple accounts belonging to a single user as one when recovering funds.


None of that was done, no same bets, no poker.

[jjgold]

always a scam

[Webheart]

I had money in my account and they let me play blackjack and lose that and didn't freeze my account which is why none of it makes sense. They froze his account with a balance.

[jjgold]

Web your on tilt man, what re you up to??

[Webheart]

What do you mean jj

[jjgold]

Webler why did you open up account for brother?

[Webheart]

...... He wanted me to show him how to use it and deposit for him.

[SharpAngles]

Web this is a bad look. Nobodies going to believe it’s your “brother” whether it’s true or not.

[Webheart]

Nothing was done wrong to violate any rules though... No same bets on the same game, no poker.. Nothing.

[CWD]

web take pic put your laptops next to eachother on desk with scented candle in between and send it in to them as proof you are indeed separate entities



Edit: my bad that did not work according to genie

[SBR Genie]

web take pic put your laptops next to eachother on desk with scented candle in between and send it in to them as proof you are indeed separate entities

guy did that with success here recently

CWD, for the record we set the latest account (claimed to be freinds account) to "No Points" as clearly we don't allow multiple accounts/multiple accounts of the same household in the forum. They can both post, but only one can enjoy the benefits.

[CWD]

Sorry genie

U are appreciated

[SBR Genie]

of course, a different strict approach applied for violating the T&C on multiple accounts for all other real Sportsbooks.

[ans61201]

It’s a silly rule that sites take overboard but most of the time catch people breaking rules, or using it in a negative way.

It’s funny they sure bug the hell out of you about referring people and bonuses but look for any way possible to connect the accounts and then freeze em. Not sure who people refer, mass email chains to strangers?

My guess is if you didn’t bet the same game, you either had negative balance or he took a first deposit bonus which is the most common reason people create multiple accounts or “accounts in family members names”

[Webheart]

But that's the thing nitrogensports.eu doesn't provided bonuses and no balances were in negative.

[jjgold]

webler whats going on?

[Webheart]

All was fixed nitrogensports.eu very good