1. 11-19-16 10:41 PM #1
    EmpireMaker
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    Racebook issue

    The racebook hasn't graded the last few races, would you please look into it. Thanks
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  2. 11-19-16 10:49 PM #2
    EmpireMaker
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    It's working now, Thanks
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  3. 02-19-17 03:02 PM #3
    EmpireMaker
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    The racebook isn't working at all right now, it also didn't grade races last night. It would be great if you could look into it. Thanks.
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  4. 02-19-17 04:04 PM #4
    reigle9
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    Seconded.

    I've gotten in the habit of throwing points away in the racebook.
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  5. 02-19-17 04:06 PM #5
    mr. leisure
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    I have bets not graded from Santa Anita yesterday.
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  6. 02-19-17 04:07 PM #6
    jjgold
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    settle down guy

    just points

    We had to call in a tech guy because of you

    God Bless
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  7. 02-19-17 04:55 PM #7
    Sam Odom
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    SBR is on a skeleton crew today

    JJ is the only person working
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  8. 02-19-17 05:40 PM #8
    jjgold
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  9. 02-19-17 09:25 PM #9
    EmpireMaker
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    Quote Originally Posted by Sam Odom View Post
    SBR is on a skeleton crew today

    JJ is the only person working
    No wonder it never got fixed.
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  10. 02-19-17 09:42 PM #10
    jjgold
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    Tech glitch today
    Short handed


    I was busy betting
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  11. 02-20-17 08:39 AM #11
    SBR Genie
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    Quote Originally Posted by EmpireMaker View Post
    The racebook hasn't graded the last few races, would you please look into it. Thanks
    Quote Originally Posted by reigle9 View Post
    Seconded.

    I've gotten in the habit of throwing points away in the racebook.
    Quote Originally Posted by mr. leisure View Post
    I have bets not graded from Santa Anita yesterday.
    All pending wagers has been cleared. Thanks.
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  12. 02-20-17 08:43 AM #12
    Sam Odom
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    Genie... you getting Holiday Pay ?

    Presidents Day
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  13. 02-20-17 08:49 AM #13
    SBR Genie
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    Quote Originally Posted by Sam Odom View Post
    Genie... you getting Holiday Pay ?

    Presidents Day
    SBR is open 24/7. Always at your service sir!
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  14. 02-20-17 08:59 AM #14
    jjgold
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    We are at about 75% staffed right now and any slow grading we apologize for
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  15. 06-24-17 06:15 PM #15
    EmpireMaker
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    The racebook clock isn't moving the upcoming races list along and hasn't graded the last few races, would you please look into it. Thanks
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  16. 06-24-17 07:27 PM #16
    EmpireMaker
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    anyone ???
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  17. 06-25-17 04:40 AM #17
    jjgold
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    Techs were closed up last night

    Will inform them this AM
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  18. 06-25-17 10:51 AM #18
    EmpireMaker
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    Thanks, it still hasn't graded wagers and now it isn't showing any upcoming tracks for today. Maybe they are working on it?
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  19. 06-25-17 11:11 AM #19
    jjgold
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    Yeh

    Some tech issue arised

    Coding and feed issues
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  20. 06-25-17 03:32 PM #20
    mr. leisure
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    Still down , wanted to play Santa Anita today .
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  21. 06-26-17 08:41 AM #21
    SBR Ivy
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    Quote Originally Posted by EmpireMaker View Post
    Thanks, it still hasn't graded wagers and now it isn't showing any upcoming tracks for today. Maybe they are working on it?
    Hi EmpireMaker, your pending race ticket has been voided. Let me know if you have any problems or questions. Thank you!
    Last edited by SBR Ivy; 06-26-17 at 10:52 AM.
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  22. 06-26-17 08:49 AM #22
    jjgold
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    I made some calls and put pressure on administration to get this sorted out and hopefully less technical issues in the future
    Points Awarded:

    SBR Ivy gave jjgold 1 Betpoint(s) for this post.

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  23. 07-22-17 05:05 PM #23
    EmpireMaker
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    The racebook clock isn't moving the upcoming races list along and hasn't graded the last few races, would you please look into it. Thanks
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  24. 07-22-17 06:13 PM #24
    jjgold
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    It happens sometimes when the office is light handed in the technical department let me call IVY at home
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  25. 07-22-17 09:01 PM #25
    INVEGA MAN
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    I just called IVY and she is going to look into it.
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  26. 07-29-17 12:25 PM #26
    EmpireMaker
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    The racebook clock isn't moving the upcoming races list along and hasn't graded the last few races, would you please look into it. Thanks
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  27. 07-29-17 04:56 PM #27
    EmpireMaker
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    still not working
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  28. 07-29-17 06:51 PM #28
    jjgold
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    Let me see if I can call tech in and do a remote session
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  29. 08-01-17 11:42 AM #29
    EmpireMaker
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    I made a bunch of wagers Saturday in the racebook while it was having issues and they are all still stuck in my open bets. I would appreciate it if you would grade or refund them. Thanks
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  30. 08-01-17 11:57 AM #30
    SBR Genie
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    Quote Originally Posted by EmpireMaker View Post
    I made a bunch of wagers Saturday in the racebook while it was having issues and they are all still stuck in my open bets. I would appreciate it if you would grade or refund them. Thanks
    All pending race wagers has been voided, EmpireMaker.
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  31. 08-01-17 12:06 PM #31
    funnyb25
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    What's going on? TIA
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  32. 08-01-17 12:06 PM #32
    EmpireMaker
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    Thanks Genie
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  33. 08-01-17 12:10 PM #33
    SBR Genie
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    Quote Originally Posted by EmpireMaker View Post
    Thanks Genie
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  34. 09-22-17 09:30 PM #34
    EmpireMaker
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    The racebook clock isn't moving the upcoming races list along and hasn't graded the races I wagered on tonight, would you please look into it. Thanks
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  35. 09-23-17 09:26 AM #35
    SBR Genie
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    Quote Originally Posted by EmpireMaker View Post
    The racebook clock isn't moving the upcoming races list along and hasn't graded the races I wagered on tonight, would you please look into it. Thanks
    Hi EmpireMaker,

    Should be fine now and all your pending race tickets has been voided.
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