[WARNING] All Nitrobetting.eu and Mynitro.io Issues

[Optional]

Still haven’t received my payout, 1+ year later.

I still email security@nitrobetting.eu regularly, but they’ve stopped responding.

I bet small amounts every couple months to keep my account active, but at this point I’m close to giving up hope that I will ever receive my money back. 250+ mBTC in my account currently..

I hope that you dont give up.

Everyone owed should drop them a quick monthly email. Just a few words asking if there is any update on a payment date yet.

I understand why people give up though. The negativity and stress related to communicating about it seems not worth it after a while. :\

[evTexan]

^^^ Thanks for new name. Added Mynitro.io to the thread title

Any theories on why the change?

Running away from something maybe...




Happy one year anniversary of your withdrawal request



Frank have you received anything yet? Anyone else recently?

Still haven’t received my payout, 1+ year later.

I still email security@nitrobetting.eu regularly, but they’ve stopped responding.

I bet small amounts every couple months to keep my account active, but at this point I’m close to giving up hope that I will ever receive my money back. 250+ mBTC in my account currently..

[Ksherm]

Yup same shit here too Frank. No Eta on anything. Been 6 months for me..

[Frank]

Frank have you received anything yet? Anyone else recently? [/QUOTE]

I asked again yesterday and they said pending payouts did not transfer over to the new site.

They returned my pending payout from April 17th and told me to request it again.

I did yesterday. The max payout is smaller than what I had been waiting for for the last 8 months.

This request has not been removed from my balance as of yet. (The previous was removed immediately but never paid nor even reviewed).

Here is what they say:

• "Now that your request has been placed again, it is back under review, and the payment team will continue the process from there. While we cannot provide an exact timeframe, we can confirm it is being handled."

The nightmare continues, or should I say, starts over....

[Ksherm]

marksman im in the same exact boat. They are the absolute worst. So sich of the lies by Andrew and Joe. NO payout review should take over 6 months!!

[marksman6524]

Waiting for a 35 mbtc withdrawal since March 17th. It was rejected by their system due to a "technical glitch" in October, so had to re-submit it. Then today I was told in livechat that my withdrawal was again rejected because they moved to a new domain (which is true, but ofcourse not a valid reason to reject a long pending withdrawal). So after 9 months of waiting I have to start all over at the back of the queue again. I have almost no hope left that I will ever receive any funds, but if I do I will surely report it here.

I'm desperate and stressing a lot, since apart from this 35mbtc withdrawal I still have around 190mbtc more in my account.

This whole Nitro story has turned out to be an absolute shit-show, which is very surprising because up until 1 or 2 years ago they had an almost spotless reputation.

[Optional]

^^^ Thanks for new name. Added Mynitro.io to the thread title

Any theories on why the change?

Running away from something maybe...

I've been waiting on 300mbtc since 12/6/24

Happy one year anniversary of your withdrawal request



Frank have you received anything yet? Anyone else recently?

[BigDaniil]

I haven't logged into my account in 4+ years but I still get their deposit spam!

Fun fact: they just changed their www

it's no longer nitrobetting.eu

mynitro.io

[kostasblues]

They keep spamming me with deposit offers via email....

I haven't logged into my account in 4+ years but I still get their deposit spam!

Fun fact: they just changed their www

it's no longer nitrobetting.eu

[JAKEPEAVY21]

They keep spamming me with deposit offers via email....

[Frank]

Now waiting more than 7 months and this is the best they can tell me....


Hello xxxxx,

Thanks for contacting us.

No update has become available as of today. Our processing team will contact you directly once an update is available.
If you need further assistance, please don’t hesitate to reach out to us.

Best Regards,
Danny Connor
Customer Service Dept

[dhristov211]

I have a $600 payout pending. I’m a recreational player. Most of my winnings are from Sports this time. It amazes me that they have $500 and $1000 poker freerolls, yet they struggle to pay people. Will keep you posted. I know they are acutely aware of this message board.

Do they actually have a poker room? I remember getting their freeroll ads via email earlier this year, but they stopped. They stopped advertising them, or they stopped freerolls altogether?

[dhristov211]

after 10 months of waitning for getting paid. finally received the remaining balance by bitcoin.

Thanks for posting this. Any idea if both losing and winning players are waiting 'in the same line' or there's a chance they pay (lifetime) losers faster/immediately, and only blackball those who take bonuses and/or long term winners?

[Frank]

after 10 months of waitning for getting paid. finally received the remaining balance by bitcoin.

Great news!!

Maybe there is some hope for me, though, I have more than just my payout in my account.

[Foosball Champ]

after 10 months of waitning for getting paid. finally received the remaining balance by bitcoin.

[Kindred]

So Nitrogen sucks any trustworthy bitcoin books?

[Ksherm]

My friend has been waiting 13 weeks for a payout.. She gets the same copy and paste Bullshit excuses every day.. Dont trust NITRO!!

[Frank]

Now have been waiting over 6 months for my payout.

Customer service replies with virtually the same reply every time.

I have started betting but nothing has changed.

[Optional]

I have a $600 payout pending. I’m a recreational player. Most of my winnings are from Sports this time. It amazes me that they have $500 and $1000 poker freerolls, yet they struggle to pay people. Will keep you posted. I know they are acutely aware of this message board.

If that's the case, they should reach out and give me some sort of official word about their plans to be posted here. cases@sportsbookreview.com

[MT Casings]

They sent me the same offer last week. After reading about all their payout issues, no thanks!

I have a $600 payout pending. I’m a recreational player. Most of my winnings are from Sports this time. It amazes me that they have $500 and $1000 poker freerolls, yet they struggle to pay people. Will keep you posted. I know they are acutely aware of this message board.

[JAKEPEAVY21]

Not 1, but TWO bonus offers pending in my inbox rn... one of them is asking for a $10 deposit (with crypto, none the less!)



We had to send our marketing manager to the madhouse, but not before he was able to send out this wild promo: Deposit $10, and we’ll 1,000% it, giving you $100 in cash!

Plus, we’ll give you a head start of 20 points in the "Time to Win" leaderboard, where you could win a brand new Rolex Batman.

You’ll want to join him if you don’t take advantage of this offer!

They sent me the same offer last week. After reading about all their payout issues, no thanks!

[MalikHusam]

Not 1, but TWO bonus offers pending in my inbox rn... one of them is asking for a $10 deposit (with crypto, none the less!)



We had to send our marketing manager to the madhouse, but not before he was able to send out this wild promo: Deposit $10, and we’ll 1,000% it, giving you $100 in cash!

Plus, we’ll give you a head start of 20 points in the "Time to Win" leaderboard, where you could win a brand new Rolex Batman.

You’ll want to join him if you don’t take advantage of this offer!

[KG123]

Yeah feel the same way. But if their system is only looking at active accounts it could be worth a shot.

I think this is worth a shot. Also, Maybe don’t try to withdraw your whole balance. Rather, just a little bit at a time. As the old Doyle Brunson saying goes, you can sheer a sheep many times but Skin it only once.

[KG123]

Has anyone received a payout lately? There is some really great info on this thread. Thank you everyone for keeping the comments here constructive.

[samus82]

I and a friend of mine both notice they are blocking people from using their live chat service now - as soon as you have won money and use chat to ask about it, you get blocked.

Really isn't looking great right now...

[Optional]

In December I went to make a wager and just hours before they had taken my balance out for inactivity.

Still don’t have it back and they just tell me they are looking into the matter. I completed the KYC nonsense n December.

I have been a customer for about 10 years (it’s been so long I don’t remember. It might be more than 10 years)

I never multiaccounted. I only bet from 2 different ips in the same zip code in all this time.

i never took a bonus.

i never did anything wrong. I am a losing bettor with them.

i am stuck a lot of btc to them through the years, but I went a time when I did not bet and literally the day I logged in to bet, they took my balance for inactivity.

i will keep figthting bc I never did anything wrong.

Good luck and I will report back.

How long was the account inactive for?

I am not sure - I am severely colorblind and can never solve the Google captchas without special glasses, so it was maybe 6 months. It's crazy because the night before I went to bed I almost went in and either requested a w/d or made a wager bc it had been a while. The next morning, I logged in and they had just taken the money out due to "inactivity".

Pretty sure "management team is still actively working on your case" has been happening way longer than I was inactive for. They are responsive to emails, but it's always the same thing - the email support team just says the same thing over and over again and have no power to fix anything.

Been a customer > 10 years, definitely losing and never broke the rules or did anything except lose.

I have been a customer for > 10 years also - email always me back but it's been months for me and no resolution

And this is still going on the same way since December last year?!

They should be forced to shut, liquidate and distribute what funds can be found to owed players at this point.

[ihavebeenaround]

I've been waiting since 12/6/24...

same here after having mine taken for being "dormant". I never did anything here but lose. It's brutal I can't believe what happened to this formerly reputable place.

[ihavebeenaround]

Their terms for reference;


Definition of Dormant Account:


An account is considered dormant if there has been no activity for six (6) consecutive months. Procedures for Dormant Accounts:

• Monitoring: Regular monitoring of accounts to identify those meeting the dormancy criteria.
• Outstanding Wagers: Any unsettled wagers on dormant accounts will remain active until settlement. Once settled, any winnings and remaining balance in the account will be subject to a mandatory 2X rollover before withdrawal.
• Withdrawals from Dormant Accounts: If a customer returns after a period of dormancy and requests a withdrawal without meeting the required activity criteria, Nitrobetting will only honor the amount of the customer’s previous deposits. Any winnings accumulated during the period of dormancy will be seized. Deposits will be refunded at their original cryptocurrency value at the time of deposit, with no adjustment for any increase in cryptocurrency value. Required Activity Criteria: To meet the required activity criteria, a customer must place legitimate wagers in the sportsbook or casino, engage in gameplay, or perform other qualifying activities as defined by Nitrobetting. Simply logging in or requesting a withdrawal does not meet the activity requirement.
• Reactivation: Customers wishing to reactivate their dormant account must undergo a full Know Your Customer (KYC) verification process to confirm their identity.
• Access Restoration: Upon successful completion of the KYC process, access to the account will be restored.

Maintenance Fees:


After 12 months of inactivity, a monthly maintenance fee of 5% will be applied to the account balance.

This fee will increase by an additional 1% each month until the balance is fully depleted.

Maintenance fees are non-refundable, even if the account is reactivated.

I went through this process. It's been almost a year. I am a losing player. I never multi-accounted, broke rules or took a bonus.

I believe most of the responses are done by AI. I am surprised someone in this thread got paid. They were still answering my emails, so not sure if I am talking to a real person or what exactly.

[Optional]

Yeah feel the same way. But if their system is only looking at active accounts it could be worth a shot.

[Frank]

If you have any balance, maybe some betting will get you higher up the queue.

That's hard to put in my games at a book that I may never be paid by rather than at a paying one, but I guess it's worth a try.

[Optional]

Any suggestions?

If you have any balance, maybe some betting will get you higher up the queue.

[Frank]

Nitrobetting.eu.........168 days and counting........



I requested a payment April 17th and have been waiting ever since.

I have emailed help@nitrobetting.eu so many times. They reply quickly with close to the same generic response every time. Here is the most recent one:

"Hello xxx,

Thank you for contacting us.

I regret that your request is still under review by our Processing Team.
As mentioned previously, we are unable to provide a specific timeframe
at this moment.
That said, another reminder has been sent to the Processing Team on your
behalf. However, we still do not know when they will be able to proceed
with your request.

Thank you for your continued patience.

Best Regards,
Danny Connor
Customer Service Dept"


I have emailed security@nitrobetting.eu upon customer service's request, many times, but they never answer.

They tell me there is no phone number and no one higher up that I am able to contact.

They have not requested anything from me nor told me any issue with my account and I still have access to everything.

I was paid a payment a week or so before I requested the April 17th payout and have not been playing in the account while waiting for this one.

All they keep saying is be patient. You will be paid. The processing team is reviewing your request.

It has been 5.5 months now and nothing at all has happened.

I thought maybe they were backed up and waiting for football money, but it's now October and nothing.

Any suggestions?

[DegenerateBeast]

FWIW, to all those still waiting and have been ghosted by support so far, I had a very similar experience 4 or 5 years ago with old Nitro admins. I had lost my 2FA codes AND access to my own email in a catastrophic event and Nitrogensports,eu support absolutely ignored the **** outta me for two solid months after I explained from a newly made account what had happened. Naturally, yes, I was carrying a balance. Considerable enough for me to fret for two months through complete radio silence from them. Never responded to my request for help. They simply deleted the new acct I made and ignored my dozens of emails with photos of me, with ID, with utility bills ....holdin up signs with sad faces ( I was a reg).

One day, they just up and emailed me. I had "pased verification" and could access my acct and funds. I think that the sme ignore schtick is at play here, perhaps. Frankly, considering they are starting to slowly pay out others, new and old, there could be no other reason to ignore a few. I'd take the under on Opti's previously stated Xmas date for Nitro to right the ship. But who knows? Good luck, will be monitoring. I was once in line in this thread as well but they sent my WD after 6wks, iirc.

[Ksherm]

I get the exact same copy and paste from them daily for the last month..

[makaveli66]

I just got off of live chat with them and this time they did answer my chat. This is what the agent said: "I understand your concern regarding your withdrawal from 05/03. Your request is still being handled by the Processing Team, and while I’m not able to give a specific timeframe, please rest assured that it is actively being looked into. I’ve already flagged your request to help ensure it receives attention. Delays can occur due to verification checks and high volumes, but your funds will be processed and honored according to our standard procedures. Thank you for your patience and understanding." I should add that they have been telling me this when they actually answer me on live chat, for over four months.