WagerWeb Sportsbook update

[shari91]

WagerWeb Sportsbook update

WagerWeb (SBR rating D+) has been removed from the SBR blacklist. SBR provides background on recent WagerWeb history in this report, referencing both resolved and outstanding sportsbook disputes, as well as headway made with WagerWeb management in discussing claims. | Read more

[tomcowley]

So has trixtrix been paid yet (the 9k+ cp dispute)?

[minet123]

asked them how i handled a funds confiscation

[SBR Lou]

So has trixtrix been paid yet (the 9k+ cp dispute)?

Sounds like you haven't read the full article?

[tomcowley]

No, really, I'm just trying to make sure that SBR is actually "upgrading" a known scam book before they make good and that it wasn't just employee error in writing the release. Because obviously SBR has never, ever had some completely clueless fucktard writing updates at any point in its existence. That's all.

[Hankwins]

They say they have smaeday payout guarantee's has anyone played here recently to confirm this?

[trixtrix]

W...T...F...!!

wagerweb owes me 11k+, didnt payout a dime, and now gets an upgrade???

[trixtrix]

my balance was 11,300$ish at the time of confiscation. so i have no idea where sbr is getting their new figures from..

wagerweb STOLE 11.3k from me through pure theft and is in deserving of an upgrade? they never even sent me an email or phone call indicating they're willing to reconsider

j7, Where the penetrate are you?????

[trixtrix]

WagerWeb confiscation update

02.19.2010 (12:59 PM CST)On January 6th SBR reported that WagerWeb (SBR rating D) confiscated $9578.60 from a player that wagered exclusively on correlated parlays. WagerWeb has since locked the player out of his betting account, freezing his remaining $1700 balance. SBR is following up with WagerWeb to ascertain the reason for the action and whether or not the player is scheduled to be paid his funds.

Rating Change: WagerWeb

01.06.2010 (08:20 AM CST)WagerWeb downgraded from C- to D

WagerWeb (SBR rating C-) confiscation of $9578.60 determined to be theft.

01.06.2010 (07:47 AM CST)On December 21, 2009, SBR provided an update on this dispute. WagerWeb claimed that the player won a net of $9578.60 on correlated parlays, and that it had warned the player not to make this type of wager in the past. WagerWeb seized this money from the player's balance. SBR asked the sportsbook to, at minimum, provide proof that the player was warned, but was unable to.

The player provided a wager log that shows he started betting on August 23rd, 2009. From August 23 to October 24th, 2009, the player put in numerous bets consisting of mostly correlated parlays. The player lost and made redeposits on September 26th, October 4th and October 17th, 2009. With each redeposit, WagerWeb reviewed his play and gave him deposit bonuses. At one point, the player was down $11,000 betting correlated parlays (which WagerWeb was allowing during the losing streak). The player did not move past even until October 24th, at which point he was showing a net win of $3752. Correlated parlays accounted for a net win of $4302.

If WagerWeb had only confiscated $4302 (the player's net win from correlated parlays), it still would have been an unjust confiscation. Although WagerWeb's rule states that it does not accept correlated parlays, it had no problem honoring them when this player (and other players) were losing for months. WagerWeb's software permits line managers to designate what games are eligible for same-game parlays - if WagerWeb did not want to accept correlated parlays, it could have set its software to disallow any bet type it did not want. WagerWeb's selective enforcement of this rule allows it to free-roll players as evident by at one-time beating this player out of $11,000. Any practice that allows a book to accept wagers the Sportsbook can win, but the player cannot is unfair and unethical.

In addition to confiscating $4302 from the player's net win in correlated parlays, it stole another $5276.60. When it was pointed out to WagerWeb that the player won only $4302 from correlated parlays, it made no attempt to justify the additional theft.

[trixtrix]

good evening folks, with 2010-2011 NFL season draws near, i imagine most of you are looking at sportsbook to deposit for wagering on the season. based on personal experience (fact will be listed below), I DO NOT RECOMMEND WAGERWEB as a place that you should deposit your money.

wagerweb, based on my experience, 1.) will retroactively confiscate BOTH your winnings AND you deposits. 2.)Additionally, they will NOT keep their word in regards to promised payment. as we know, in this business nothing matters more than keeping your words especially in regards to payment, one should never deal with someone considered untrustworthy.

it is point 2 that brings me to post this thread, point 1 has already been convered here:

http://www.sportsbookreview.com/sbr/wagerweb/

WagerWeb warning for forum players
======================================== ======================================== ==========

however, in interest of fact finding, i will briefly list summary of the thread here:

1.) during sep-oct of 2009 NFL season, i placed plethora of parlays on wagerweb, some with higher degree of correlation than others. wagerweb's system denied some of the parlays and accepted others, showing that the software has the ability to block unwanted parlays and it was being put to use.

2.) during the two months, i had both winning AND losing streaks, at one point losing close to 10k and having to redeposit to my account. i was given a reload bonus for my redeposit indicating they're satisfied with my play. in october, i went on a winning streak with my parlays, and my account was limited so i stopped wagering there. at the time i stopped placing wagers, i had slightly above 11k in my account.

3.) in december, TWO MONTHS after my last wager, wagerweb confiscated 9K+ from my acct. they stated that they were retroactively taking my winnings from my parlays earlier. however, my records indicate i won only 4k+ NET from these parlays, yet they confiscated 9k+. they were unresponsive both to me and sbr inquiry as to why that is. additionally, when i posted on sbr what had happened, they suspended my account and confiscated my remaining funds, which were around 2k; again, with no explanation why when pressed. so in total, they have take 11k+ from my acct in two seperate unexplainable incidents.

4.) when presented with the above facts, which was agreed upon by both sides, sbr ruled in my favour. wagerweb refused to accept the decision as they claim sbr is biased against them. i was told to contact OSGA whose ruling wagerweb WILL ABIDE by (their own words)

======================================== ======================================== ============

this is what happened since then:

5.) i reached out to OSGA in accordance with wagerweb's wishes regarding this matter. osga ruled that wagerweb owes me a partial payment of 4k+, a decision that I not fully comfortable with but at least it's a start. wagerweb also claimed that i circumvented limits b/c i wagered on both sides of the same game, or if i wager on 1st half and game lines. when objected to, dan claimed this is not what he meant and he has other evidence that i circumvented additional wagers, but he refused to provide proof when asked.

6.) i reached out to dan from wagerweb several times in regards to the partial payment of 4k+ as in accordance to the ruling by osga. dan was unresponsive initially, and finally replied to me in june, saying the slowpay was deliberate, but agreed to pay me the 4k+ as ruled. I was told to send in my ID and banking info, which i immediately took care of. since i responded with all document necessary for withdraw on june 3rd, 2010, it has been over 2 months, they have NEITHER been in contact with NOR sent a penny in payment as promised. (i will provide the last few correspondence below)




CONCLUSION: so not only will wagerweb retroactively confiscate your balance with little or no reason, they WILL NOT stick by their own word in regards to any payout promised. a company like is not worth doing business with, therefore it is my opinion that anyone looking to deposit for the NFL season should take their business elsewhere.

ps: premptive strike before the shill eagle1957 (the millionaire who wagers 5$ on horse racing) try to come in and derail this thread:

[Scooter]

Sounds like you haven't read the full article?

I don't understand your comment.

Where in the article is the trixtrix situation mentioned ($11,300 confiscation)?

[SBR Lou]

I don't understand your comment.

Where in the article is the trixtrix situation mentioned ($11,300 confiscation)?

New WagerWeb owner Dan has vowed to address unresolved archived disputes with Sportsbook Review. Two such cases are currently on file. In case one, a WagerWeb player had $9,578 confiscated for placing correlated parlays. The player claimed that just $4,302 were a result of the allegedly correlated plays, however, his entire balance was seized. SBR noted during this confiscation that the WagerWeb software permitted same-game parlays; a software setting the WagerWeb line managers chose to enable. The selective enforcement amounted to a shakedown, and kept WagerWeb on the SBR blacklist for more than two years.

_____________________________

It seems trixtrix is saying he had another 2K or so in the account, but that's not what the SBR reports had down, but, this is the case.

[trixtrix]

New WagerWeb owner Dan has vowed to address unresolved archived disputes with Sportsbook Review. Two such cases are currently on file. In case one, a WagerWeb player had $9,578 confiscated for placing correlated parlays. The player claimed that just $4,302 were a result of the allegedly correlated plays, however, his entire balance was seized. SBR noted during this confiscation that the WagerWeb software permitted same-game parlays; a software setting the WagerWeb line managers chose to enable. The selective enforcement amounted to a shakedown, and kept WagerWeb on the SBR blacklist for more than two years.

_____________________________

It seems trixtrix is saying he had another 2K or so in the account, but that's not what the SBR reports had down, but, this is the case.

WagerWeb confiscation update

02.19.2010 (12:59 PM CST)On January 6th SBR reported that WagerWeb (SBR rating D) confiscated $9578.60 from a player that wagered exclusively on correlated parlays. WagerWeb has since locked the player out of his betting account, freezing his remaining $1700 balance. SBR is following up with WagerWeb to ascertain the reason for the action and whether or not the player is scheduled to be paid his funds.

[SBR Lou]

We have updated the text with the additional $1,700. Thank you.

[cutter2225]

New WagerWeb owner Dan has vowed to address unresolved archived disputes with Sportsbook Review.

So we're to take all new sportsbook owners on their word. Not like any of them have turned out to be untrustworthy lying scumbags.

[trixtrix]

the funny thing was tc actually have to contact/alert me to this article before i was even aware of the wagerweb upgrade, this new owner "dan", is he same "dan" who threatened to send someone over to my house to "check things out"? the same "dan" who promised me a 4k+ partial payment via osga agreement, then emailed me and told me he was intentionally delaying payment, then never sent a single red cent, THAT "DAN"?

well now there's a nice sounding chap you can soundly trust with your money offshore

you'd think any new owner truely interested in resolving pending disputes would at least contact me via phone or email to let me aware they're reconsidering their theft, odd the only contact i've received from the new owner "dan" was sbr updating their ratings and not even notifying me they're relooking into their old cases. i've seen whores w/ more morales

[Scooter]

New WagerWeb owner Dan has vowed to address unresolved archived disputes with Sportsbook Review. Two such cases are currently on file.

Has new WagerWeb owner Dan given a timeline for resolution?


How long has he been the new owner?

How long ago did he " vow[ed] to address unresolved archived disputes with Sportsbook Review."?

[Frank]

Talking about paying someone and actually paying someone are quite different.

Making headway means making a payment.

A book who steals gets upgraded because they are open to discussing why they stole???

Actions speak louder than words.

This really is a crock of shit.

[sharpcircle]

this upgrade is simliar to obama getting noble peace price.

[Hankwins]

They have help that is nowhere to be found. Even starts letting you wait like you will be helped and are 3rd in query..

am I supposed to trust a site that claims to have live help and they aren't there????? I might try them out for sameday payouts and if they don't deliever you can exspect my complaint!

[chilidog]

SBR has been rather disappointing lately.

[trixtrix]

"ignorance of ignorance is the death of knowledge"

btw, lenny from cascade says he deserves an upgrade also for still answering the phones

[prop]

Is there really only two cases on file? Or am I reading the wording wrong? These fvcks have stolen quite a few times.

[William M]

Awful

I used to play at wagerweb for 6 years at first it seemed like a legit place to play,I played casino and horses and had occasional cashouts,they did pay me a few times and also paid me less than I cashed out one time but I let that go.....there customer service went downhill past 2-3 years.. that same Dan (not new been owner for quite some time now) is a disrespectful POS who would be verbally abusive over the phone,lie to me point blank more than once,tell me he would do this and that and never got done,never return one phone call of mine. His boy toy Reuben goes off the wall on you like a crybaby lier making crap up without letting you get a word in..I requested 2 or 3 cashouts winning on my comp points only and they would not pay me claiming I had a bonus rollover to complete even though comp points include NO ROLLOVER.Dan would always say he would call me back or return my calls.HE NEVER DID. Therefore I decided never to play at a crap sportsbook who treats their customers like shit and steals peoples money!!I urge everyone to stay away and do not deposit at wagerweb.

[skrtelfan]

Did Trixtrix get paid yet?

[trixtrix]

No. Not even a penny; a phone call; an email; an attempt at communication.. nice to see that they are still holding their hands out for deposits though. Shows how interested they truly are at resolving old thefts. And how much you can trust a book who cant even pay 11k debt to pay large winners. I sense another sbr upgrade coming ..

[robmpink]

I think D+ is an injustice. Should be higher. I never once felt like I wouldn't get paid there or worry about the funds I had.

[trixtrix]

i agree, A- at least! i never had to ONCE worry about the safety of my funds at wagerweb... i knew for certain they were never going to be returned back to me

[robmpink]

i agree, A- at least! i never had to ONCE worry about the safety of my funds at wagerweb... i knew for certain they were never going to be returned back to me

Go alter their wikipedia page again if that makes you feel better, lol.

[trixtrix]

exposing them for their thieving ways makes me feel better, in case you haven't heard, it's been 2+ years, i have moved on.. i don't need their handouts or freeplays to hype a crap book lol

[Bill Dozer]

Even if TrixTrix's case isn't resolved D+ isn't too high. In the two years they haven't had any new claims. They should have been bumped up when they resolved the past bonus claims. Players who've been wronged rightly feel like there is only one acceptable grade, F, but there are different measurements for risk to future players.

SBR's position hasn't changed on book's whose software allow valid bet types they don't intend to offer. We've seen the mistake cost A+ books six figures and they end up paying as expensive lessons. Players can't be expected to govern themselves. Most of the major disputes in years past with wagerweb haven't been SBG-type thefts but mistakes opening themselves to advantage players. There are on-going discussions on procedure and archived claims like this one. That's a good thing, especially that there is now one manager at the top instead of two. We'll keep Trix and the board posted.

[mighty maron]

Even if TrixTrix's case isn't resolved D+ isn't too high. In the two years they haven't had any new claims. They should have been bumped up when they resolved the past bonus claims. Players who've been wronged rightly feel like there is only one acceptable grade, F, but there are different measurements for risk to future players.

SBR's position hasn't changed on book's whose software allow valid bet types they don't intend to offer. We've seen the mistake cost A+ books six figures and they end up paying as expensive lessons. Players can't be expected to govern themselves. Most of the major disputes in years past with wagerweb haven't been SBG-type thefts but mistakes opening themselves to advantage players. There are on-going discussions on procedure and archived claims like this one. That's a good thing, especially that there is now one manager at the top instead of two. We'll keep Trix and the board posted.

Just steal from your top winners and any book can be profitable.

A blacklist book is a scam book til they pay or offer to settle with the SBR complaints. How can SBR upgrade when there are outstanding large claims that SBR originally said they owed?

The ratings are useless.....trix I feel for you.....

[robmpink]

Maybe they were downgraded too harshly? Again, this upgrade isn't like the Mexicans landed a space shuttle on the moon. It is a step in the right direction though.

[Bill Dozer]

A blacklist book is a scam book til they pay or offer to settle with the SBR complaints. How can SBR upgrade when there are outstanding large claims that SBR originally said they owed?

Agree, and Wagerweb has paid back earned bonuses since. We also agree, if you book it and funds are at risk, you pay it and can't retroactively erase account activity. If at any point the player stands to lose it has to count. A bet is a bet. Letting it go on for days or weeks doesn't change that.

We never stop inquiring on behalf of players who are owed. Books that don't go out of business with old debt, often eventually want to revisit, either under new philosophies or new management/owners. It's in these players best interests that the rating reflects everything and shows the book they can still move the needle, even with a $500 debt from 2006.

It's also important to realize that one player not being paid after taking advantage of 1st half or 1st quarter correlated parlays while it's not offered for the full game, is not as egregious as D- sportsbook.com doing it to many players over a 6 month span and ignoring accounts that lost. Acknowledging the difference is the reason we still have the opportunity to discuss scenario #1 two years later in the first place.

[mighty maron]

Agree, and Wagerweb has paid back earned bonuses since. We also agree, if you book it and funds are at risk, you pay it and can't retroactively erase account activity. If at any point the player stands to lose it has to count. A bet is a bet. Letting it go on for days or weeks doesn't change that.

We never stop inquiring on behalf of players who are owed. Books that don't go out of business with old debt, often eventually want to revisit, either under new philosophies or new management/owners. It's in these players best interests that the rating reflects everything and shows the book they can still move the needle, even with a $500 debt from 2006.

It's also important to realize that one player not being paid after taking advantage of 1st half or 1st quarter correlated parlays while it's not offered for the full game, is not as egregious as D- sportsbook.com doing it to many players over a 6 month span and ignoring accounts that lost. Acknowledging the difference is the reason we still have the opportunity to discuss scenario #1 two years later in the first place.

Well put...I can not really poke any holes in this reasoning.....