Hate to say it but BetIslands kinda dropped the ball today.

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  • Rollins08
    SBR MVP
    • 04-20-07
    • 1337

    #36
    Betislands wins in fastest payouts and Customer Service. 5dimes wins in most creative insults about your mother if you ask for a free play.
    Comment
    • DudleyDawson
      SBR Hall of Famer
      • 02-10-12
      • 5658

      #37
      so they're back to rounding bets up again? what a joke

      Rudy: Yes bets are being rounded off now.
      Comment
      • Betislands
        SBR Wise Guy
        • 03-17-11
        • 547

        #38
        Hi guys,

        Thanks for all the feedback as time goes by the betting cart will expand , we are expanding on a daily basis right now. I understand we have gone through some tech issues or perhaps not offering certain props that we did before but our service is still the same , we still pay the fastest , we still treat all of our players like VIPs , and our bonuses are still good. Me and my staff have done our best to take care of everyone that has had any issue and we will continue to do so.

        As far as the rounding yes we are but it goes both ways you can verify this for yourself , per popular demand I tried implementing cents.. people were still not satisfied.

        Cheers!


        Jon
        Comment
        • griz
          SBR MVP
          • 01-27-11
          • 3647

          #39
          thanks jon. ive been killing it lately at your book! get the cash registers ready for a cash out next week.
          Comment
          • mtneer1212
            SBR MVP
            • 06-22-08
            • 4993

            #40
            The rounding is now working properly. But why would anyone complain about using cents?
            Comment
            • griz
              SBR MVP
              • 01-27-11
              • 3647

              #41
              Originally posted by mtneer1212
              The rounding is now working properly. But why would anyone complain about using cents?
              there are 2 possibe reason:

              1. they are jewish
              2. they are broke and betting 10 bucks a game
              Comment
              • BigDaddy
                SBR Hall of Famer
                • 02-01-06
                • 8378

                #42
                it's sad to see a thread like this get rewarded.

                but i have seen it so many times i don't even know why i am surprised anymore.

                just sick
                Comment
                • Ez Money 77
                  SBR MVP
                  • 11-23-11
                  • 2585

                  #43
                  A thread like this get rewarded? I didn't go to betislands and complain about this. I went there and asked them for a free play since I have NEVER made one withdraw with them ever. I have withdrawn at 5dimes but I can't win for shit here. I have made probably 15+ deposits and never a withdraw so I asked for a free play. This is the first time ever talking with Jon. I didn't even tell him about what I thought they could have done better with until after he already told me he was going to hook me up. That's when I suggested trying put up some more prop bets. Just sick? Why is it sick, what does this matter to you anyways? If it makes you feel any less sick I loss with the free play. I had a parlay with Atlanta and Toronto yesterday. Toronto blew the game but it doesn't matter because I don't win. So big daddy, um suk my balls.
                  Comment
                  • DrIn$entive
                    SBR Sharp
                    • 12-29-11
                    • 411

                    #44
                    We should all try this:

                    STEP 1: Make thread saying book dropped the ball
                    STEP 2: Call cs and ask for freeplay

                    +EV? Worst case is they say no and lose out on potential future deposits or say yes and keep a valued "losing" customer.
                    Comment
                    • Ez Money 77
                      SBR MVP
                      • 11-23-11
                      • 2585

                      #45
                      Originally posted by DrIn$entive
                      We should all try this:

                      STEP 1: Make thread saying book dropped the ball
                      STEP 2: Call cs and ask for freeplay

                      +EV? Worst case is they say no and lose out on potential future deposits or say yes and keep a valued "losing" customer.
                      What don't you understand about I asked for a free play just to see if they would. I didn't once go to cs and complain about a thing.
                      Comment
                      • MBENZ
                        SBR Hall of Famer
                        • 01-07-07
                        • 5238

                        #46
                        No lines again at BI

                        Jon,any idea when this problem will be solved?This is like the 3rd week where it's hit or miss.
                        Comment
                        • LordVodka
                          SBR Hall of Famer
                          • 08-17-09
                          • 5206

                          #47
                          Wow too many people whinning about this book . I swear these are all accounts made by rival books who are trying to destroy betislands before it gets too big.
                          Comment
                          • DudleyDawson
                            SBR Hall of Famer
                            • 02-10-12
                            • 5658

                            #48
                            Not one line on any sport available right now at BI..what's up now?
                            Comment
                            • paco
                              SBR Aristocracy
                              • 05-07-09
                              • 62873

                              #49
                              ^^ u cry more than a freaking middle school girl.
                              Comment
                              • DudleyDawson
                                SBR Hall of Famer
                                • 02-10-12
                                • 5658

                                #50
                                Originally posted by paco
                                ^^ u cry more than a freaking middle school girl.
                                Expecting lines up at 6AM isn't too much to ask.
                                Comment
                                • paco
                                  SBR Aristocracy
                                  • 05-07-09
                                  • 62873

                                  #51
                                  Originally posted by DudleyDawson
                                  Expecting lines up at 6AM isn't too much to ask.
                                  I'm sure they are working out all the bugs.
                                  Im sure this is not ur only book, if u wanted to get a early bet in.
                                  Comment
                                  • MBENZ
                                    SBR Hall of Famer
                                    • 01-07-07
                                    • 5238

                                    #52
                                    Originally posted by LordVodka
                                    Wow too many people whinning about this book . I swear these are all accounts made by rival books who are trying to destroy betislands before it gets too big.
                                    Ones of us that bet need lines to do so.That's not whining,that's a fukkin fact.
                                    Comment
                                    • zoo youk
                                      SBR Posting Legend
                                      • 10-23-11
                                      • 10701

                                      #53
                                      wtf is wrong with BetIslands?

                                      theres no sports to bet on in the sportsbook. if you go to select your wager type, theres no leagues there.
                                      Comment
                                      • JJJ
                                        SBR MVP
                                        • 05-03-11
                                        • 2610

                                        #54
                                        Originally posted by LordVodka
                                        Wow too many people whinning about this book . I swear these are all accounts made by rival books who are trying to destroy betislands before it gets too big.
                                        Yes I work for offshore books and I try to troll threads to bring BI down
                                        Comment
                                        • ttrace35
                                          SBR Posting Legend
                                          • 09-30-10
                                          • 10828

                                          #55
                                          Originally posted by zoo youk
                                          theres no sports to bet on in the sportsbook. if you go to select your wager type, theres no leagues there.
                                          Jon still sleep.
                                          Comment
                                          • raydog
                                            SBR Hall of Famer
                                            • 11-07-07
                                            • 6984

                                            #56
                                            ...
                                            Comment
                                            • ApricotSinner32
                                              Restricted User
                                              • 11-28-10
                                              • 10648

                                              #57
                                              Originally posted by raydog
                                              ...
                                              Link Not Working - Removed-)
                                              Last edited by SBRAdmin3; 07-03-14, 03:23 PM.
                                              Comment
                                              • davidchong
                                                SBR MVP
                                                • 02-10-06
                                                • 1806

                                                #58
                                                CR holiday
                                                Comment
                                                • Easy-Rider 66
                                                  BARRELED IN @ SBR!
                                                  • 02-14-12
                                                  • 36100

                                                  #59
                                                  Some posters really killing BI now. I guess that is the price you pay for becoming a bigger shop. More customers= more possible complaints.
                                                  Comment
                                                  • jjgold
                                                    SBR Aristocracy
                                                    • 07-20-05
                                                    • 388179

                                                    #60
                                                    All these books have to do be consistent

                                                    I am sure BetIslands going through some growing pains
                                                    Comment
                                                    • Ez Money 77
                                                      SBR MVP
                                                      • 11-23-11
                                                      • 2585

                                                      #61
                                                      I only use one book at a time. I'm not big time or anything.
                                                      Comment
                                                      • BIGDAY
                                                        SBR Aristocracy
                                                        • 02-17-10
                                                        • 48245

                                                        #62
                                                        Book might have issues.
                                                        Comment
                                                        • DudleyDawson
                                                          SBR Hall of Famer
                                                          • 02-10-12
                                                          • 5658

                                                          #63
                                                          Originally posted by LordVodka
                                                          Wow too many people whinning about this book . I swear these are all accounts made by rival books who are trying to destroy betislands before it gets too big.
                                                          You're an idiot. I expect a lot from these books and why not, they hold my money...don't they hold yours? I post on 5 different forums regularly and I'm the first one to harp on them when there's no lines at 7AM and the first one to give them praise when they pay 4 times within hours each time in a 4 week time span....which BI did. I've recommended this book to so many people.
                                                          Comment
                                                          • darkhat
                                                            SBR Hall of Famer
                                                            • 08-18-10
                                                            • 5722

                                                            #64
                                                            Has worked for me all morning..
                                                            Comment
                                                            • Betislands
                                                              SBR Wise Guy
                                                              • 03-17-11
                                                              • 547

                                                              #65
                                                              Hi guys,

                                                              Sundays we close the week out , so the overnight lines were not up and to be honest we may not have them around people " demand " the overnight lines but when I come in the next day there is practically no reason to have them up when the volume is not there.

                                                              Then I see people questioning the full operation and the sportsbook just for that reason , if we decided to stop dealing overnight lines that does not make us a better or worst book in my opinion its is a matter of adjusting we made the move to our own facility thinking big picture it is not an easy task and yes there have been some tech issues but I have always been there to resolve them and compensate everyone that had a single issue. What makes a book now a days is wether it pays or not .. and we pay the fastest around , have the best CS and some pretty good bonuses.

                                                              Cheers!

                                                              Jon

                                                              Like I said I am a PM away and we will always do our best but no book is perfect
                                                              Comment
                                                              • Betislands
                                                                SBR Wise Guy
                                                                • 03-17-11
                                                                • 547

                                                                #66
                                                                Hi guys,

                                                                Sundays we close the week out , so the overnight lines were not up and to be honest we may not have them around people " demand " the overnight lines but when I come in the next day there is practically no reason to have them up when the volume is not there.

                                                                Then I see people questioning the full operation and the sportsbook just for that reason , if we decided to stop dealing overnight lines that does not make us a better or worst book in my opinion its is a matter of adjusting we made the move to our own facility thinking big picture it is not an easy task and yes there have been some tech issues but I have always been there to resolve them and compensate everyone that had a single issue. What makes a book now a days is wether it pays or not .. and we pay the fastest around , have the best CS and some pretty good bonuses.

                                                                Cheers!

                                                                Jon

                                                                Like I said I am a PM away and we will always do our best but no book is perfect
                                                                Comment
                                                                • MBENZ
                                                                  SBR Hall of Famer
                                                                  • 01-07-07
                                                                  • 5238

                                                                  #67
                                                                  when did threads start getting deleted in this section?

                                                                  There were 2 legitimate threads here this morning about BI not having lines,now they're gone.Any reason?

                                                                  Edit by SBR Lou: Actually, they were simply merged so that two identical threads on the same topic were not ongoing at same time.
                                                                  Last edited by SBRAdmin3; 07-03-14, 03:23 PM. Reason: added reply
                                                                  Comment
                                                                  • BigDaddy
                                                                    SBR Hall of Famer
                                                                    • 02-01-06
                                                                    • 8378

                                                                    #68
                                                                    Originally posted by DudleyDawson
                                                                    Expecting lines up at 6AM isn't too much to ask.
                                                                    you should start another BI drops the ball thread

                                                                    you might get a $100 FP out of it
                                                                    Comment
                                                                    • MBENZ
                                                                      SBR Hall of Famer
                                                                      • 01-07-07
                                                                      • 5238

                                                                      #69
                                                                      [QUOTE=Betislands;14604848]Hi guys,

                                                                      Sundays we close the week out , so the overnight lines were not up and to be honest we may not have them around

                                                                      Are you or aren't you going to have overnights?Maybe,maybe not is not a satisfactory answer.This is what is so frustrating lately,you never get a definative answer.Glad your customer service is great and you pay quick.
                                                                      Comment
                                                                      • vitalyo
                                                                        SBR MVP
                                                                        • 12-05-07
                                                                        • 1615

                                                                        #70
                                                                        Originally posted by Betislands
                                                                        Hi guys,

                                                                        Sundays we close the week out , so the overnight lines were not up and to be honest we may not have them around people " demand " the overnight lines but when I come in the next day there is practically no reason to have them up when the volume is not there.

                                                                        LOL . Non of us likes to take an early line and find value . Jon why are you bull shiting us ?
                                                                        No reason ? LOL
                                                                        BOL .
                                                                        Comment
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