Why i will never use SBG Global again.

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  • ThePringler
    SBR MVP
    • 04-16-12
    • 1487

    #1
    Why i will never use SBG Global again.
    Hi All,


    I' am a 21 year old Canadian resident who has been betting on sports for as long as i could for about the past 4 years. I have been hopping around from sportsbook to sportsbook for a while and i feel like i have tried almost all of them. After making quite a few large payouts from Pinnaclesports.com , they banned me for no reason. Ever since, i have not found a sportsbook that can live up to pinnaclesports standards (i would love an invite?? --Pinnacle sports reps...).

    Shortly after being forced out of Pinnaclesports, i moved to SBG Global. I have been with SBG Global for the past year at least and i will never deposit again, heres why...

    Depositing is actually very easy and instant, probably the only good thing about the sportsbook. Their mobile betting is the slowest i have ever seen (feels like a BAUD rate of 300......). Their full online betting form is also quite glitchy as well but that is not the source of my problems. They also have an incredibly terrible selection for soccer odds.

    My main complaint is their pay out system. I have received TONS of wire transfers in my life and not one has taken more than 7 business days. I have processed several payouts from SBG Global, all of them being from ** and less than $1000 - Until this year. On February 27th i submitted a payout for $5,000 via wire transfer to my bank account. They said it can take from 2-14 business days which was first of all, a large range and secondly, an absurd amount of time to wait for a wire transfer. Well, i guess the joke is on me because i am still waiting for the payout. Payment submitted on February 27th, processed on March 2nd. I have now been waiting 30 Business days and 45 Calendar days for my payout. Coincidentally, i completely missed March Madness, what a joke.

    The customer service has also been a complete joke. I have been on the live chat daily for the past couple weeks and on the phone with the so called "manager" on a weekly basis. They told me on March 19th that they left a message for their alleged "processor" to get an update on the payout. The so called "processor" has not responded to their message yet. Really? No response after 20 business days?? Anyways, the company refuses to provide any updates on my payment or help at all without accusing me and asking me for bank statements (which i have provided, sadly).



    I just wanted to post this story for any newcomers looking for a sportsbook to give SBG global a strong NO. I would highly recommend avoiding this sportsbook at all costs! There are much better sportsbooks out there. Once i receive my final payout, i will be calling SBG global to request my account deletion and documents destroyed. I have currently labeled SBG Global as a scammer or just a complete joke of a sportsbook. I cant really tell if they are just incredibly incompetent or just trying to scam me and take me for my hard earned money.




    Sincerely,


    A long time sports bettor and extremely pissed off SBG Global customer.
  • robmpink
    SBR Posting Legend
    • 01-09-07
    • 13205

    #2
    Thanks, but I saw the SBR rating.
    Comment
    • SBR Lou
      BARRELED IN @ SBR!
      • 08-02-07
      • 37863

      #3
      Hi ThePringler,

      Thanks for sharing. Can you please submit a sportsbook complaint form so an analyst can help you?
      Comment
      • minet123
        SBR Posting Legend
        • 02-17-07
        • 10280

        #4
        Pinnacle forced you out
        for no reason
        Hmmmmmm


        (here is a hint this forum has been along time and we posters know how things work)
        Comment
        • ThePringler
          SBR MVP
          • 04-16-12
          • 1487

          #5
          Originally posted by robmpink
          Thanks, but I saw the SBR rating.
          Wow, D-. I guess i should have looked at the list lol.


          Originally posted by minet123
          Pinnacle forced you out
          for no reason
          Hmmmmmm


          (here is a hint this forum has been along time and we posters know how things work)

          Literally no reason, i asked several times for a reason and they could not provide one. I logged in one day and my account was just banned. I still had $1700 in it. After a few emails back and forth, they wire transferred my funds. I have emailed them a few times over the last year and a half and every time they come back to me and tell me that i cannot create an account. I really dont think that taking a sportsbook for $27,000 is a lot.... definitely does not warrant a ban.

          (assume what you wish..)
          Last edited by ThePringler; 04-16-12, 02:17 PM. Reason: Spelling
          Comment
          • SBR Lou
            BARRELED IN @ SBR!
            • 08-02-07
            • 37863

            #6
            Originally posted by ThePringler
            I really dont think that taking a sportsbook for $27,000 is a lot.... definitely does not warrant a ban.

            (assume what you wish..)
            Pinny will take more than that on an NFL side. If you'd like some clarification on your Pinnacle account, you can always submit the aforementioned form and we can help you get a reply from mgt.
            Comment
            • ThePringler
              SBR MVP
              • 04-16-12
              • 1487

              #7
              Thanks, I will file 2 complaints one day when i have some time.
              Comment
              • minet123
                SBR Posting Legend
                • 02-17-07
                • 10280

                #8
                Originally posted by SBR Lou
                Pinny will take more than that on an NFL side. If you'd like some clarification on your Pinnacle account, you can always submit the aforementioned form and we can help you get a reply from mgt.
                even with the benefit of the doubt
                Pinnacle tossed him for no reason
                Pinnacle !!!!!
                even justin7 made a video where they asked him nicely to stop betting wong teasers and told him if he didn't they would cash him out
                but Pinnacle tossed Pringler
                with out giving him a reason
                ok
                Corry,opps i meant pringler
                Comment
                • ThePringler
                  SBR MVP
                  • 04-16-12
                  • 1487

                  #9
                  Originally posted by minet123
                  even with the benefit of the doubt
                  Pinnacle tossed him for no reason
                  Pinnacle !!!!!
                  even justin7 made a video where they asked him nicely to stop betting wong teasers and told him if he didn't they would cash him out
                  but Pinnacle tossed Pringler
                  with out giving him a reason
                  ok
                  Corry,opps i meant pringler
                  Yes, thats the point. I have tried several times to make an account and i am just straight denied and they refuse to provide an explanation.

                  Dear Sir,

                  Your Pinnacle account has been closed and may not be reinstated.


                  Kind regards,

                  Customer Service Department
                  Pinnacle Sports
                  Went digging through old emails..
                  Comment
                  • minet123
                    SBR Posting Legend
                    • 02-17-07
                    • 10280

                    #10
                    Pringler
                    I understand SBG is screwing you
                    The Tica wannabe mafia of Costa Rica(SBG) thinks the world should bow down to them and they are allowed to do whatever they want
                    and
                    dealing with pinnacle by email can, at time be very frustrating
                    but they just don't toss people
                    did someone from your "household" have an account and even than they normally don't care unless you are arbing across them or it appears that way
                    or did you have multiple accounts and you where arbing them with multiple accounts
                    are you a known charge-backer
                    are you really 21,rarely do these threads start with someone stating their age
                    something does not add up
                    I do hope you get your money from SBG
                    Comment
                    • helpplease
                      SBR High Roller
                      • 03-03-12
                      • 129

                      #11
                      wow did Pinnacle really kick u out ? that's a dam shame if true .. I thought they welcomed winners ??
                      Comment
                      • wrongturn
                        SBR MVP
                        • 06-06-06
                        • 2228

                        #12
                        To get banned by Pinnacle is a quite achievement, so big that sooner or later, you will run into trouble with all other books.
                        Comment
                        • ThePringler
                          SBR MVP
                          • 04-16-12
                          • 1487

                          #13
                          Originally posted by helpplease
                          wow did Pinnacle really kick u out ? that's a dam shame if true .. I thought they welcomed winners ??
                          I would love to rejoin Pinnacle. To be honest, i have not found another book that is even somewhat comparable. Every other book has at least one major flaw, Pinnacle Sports was always perfect for me.
                          Comment
                          • bookie
                            SBR MVP
                            • 08-10-05
                            • 2112

                            #14
                            Originally posted by ThePringler
                            Thanks, I will file 2 complaints one day when i have some time.
                            Make the time...let the sun shine in.
                            Comment
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