Bwin account disabled stealing my 608 €

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  • petru
    SBR Rookie
    • 07-18-08
    • 15

    #1
    Bwin account disabled stealing my 608 €
    Good day folks,

    I registered my bwin account on 16th June. I deposited 300 € trough moneybookers and won / lost a few bets.
    I manage to grow my balance to 608€

    Today I request a payment of 100€ and submit an ID for verification.

    Later, while I was browsing their website, suddenly I get logged out, I try to login back but I receive the message:
    "This account has been disabled. Please contact our Support Team."

    When I contacted by telephone they said I registered a wrong date of birth. This is not true! I know what I registered.
    and that they will contact me by mail regarding this issue.

    I have 608 € in there and I cannot even login.
    Please help!
  • DIF
    Restricted User
    • 08-30-05
    • 648

    #2
    send a copy of your ID and a bill and your money should be safe.
    Comment
    • fixxer
      SBR MVP
      • 09-13-05
      • 1877

      #3
      Originally posted by DIF
      send a copy of your ID and a bill and your money should be safe.
      He wrote that he already sent the ID, which caused the problem.

      When Bwin disables an account, they usually won't make any further discussions about the reason of closing the account, nor give any chances for the user to prove that he is innocent

      In my experience, bwin can be very strict with this kind of problems...I don't think that this can be solved without the help of SBR...

      Still, try to offer them any kind of identifications, such as bills containing your family name and address, offer them to call you on your registered phone nr. , and if they still reject to pay you out, ask the help of SBR
      Comment
      • petru
        SBR Rookie
        • 07-18-08
        • 15

        #4
        I think they are a bunch of thiefs
        Comment
        • bigboydan
          SBR Aristocracy
          • 08-10-05
          • 55420

          #5
          Some books are like that sir. Enter one wrong thing and this sorta thing happens. Please feel free to fill out a complaint form with your details and one of us will inquire on your behalf.
          Comment
          • Richkas
            SBR Posting Legend
            • 02-03-08
            • 19396

            #6
            Originally posted by petru
            Good day folks,

            I registered my bwin account on 16th June. I deposited 300 € trough moneybookers and won / lost a few bets.
            I manage to grow my balance to 608€

            Today I request a payment of 100€ and submit an ID for verification.

            Later, while I was browsing their website, suddenly I get logged out, I try to login back but I receive the message:
            "This account has been disabled. Please contact our Support Team."

            When I contacted by telephone they said I registered a wrong date of birth. This is not true! I know what I registered.
            and that they will contact me by mail regarding this issue.

            I have 608 € in there and I cannot even login.
            Please help!
            Everybody comes to the USA when they need help
            Comment
            • pavyracer
              SBR Aristocracy
              • 04-12-07
              • 82548

              #7
              Originally posted by Richkas
              Everybody comes to the USA when they need help
              I doubt he came to the US. The SBR servers are located in Costa Rica and the guy is still in Romania???
              Comment
              • petru
                SBR Rookie
                • 07-18-08
                • 15

                #8
                my money was sent back to my moneybookers account
                but my account is closed.

                still don't know if I mistyped my date of birth. Is my word against theirs.
                I invite you to check your accounts to see if you can see your date of birth registered maybe you'll get my point then.
                Comment
                • bigboydan
                  SBR Aristocracy
                  • 08-10-05
                  • 55420

                  #9
                  Your not the first poster that has happened to sir. I've noticed a few others have issues of that nature with signup matters. I'm glad to hear that you did receive your balance.
                  Comment
                  • bwincheater
                    SBR Rookie
                    • 08-06-09
                    • 2

                    #10
                    same happened to me - They say I put wrong birth date during registration
                    Comment
                    • bwinLuser
                      SBR Rookie
                      • 07-01-09
                      • 33

                      #11
                      petru,petru...
                      why did you deposit, but had not read the stories about bwin here on SBR
                      Sports betting and handicapping forum: discuss picks, odds, and predictions for upcoming games and results on latest bets.




                      I am joking, you did nothing wrong, but WON.
                      Welcome to the club.

                      They never show in the personal data your date of birth.
                      They make it by purpsose, so they use can use it as their LAST "argument". Word vs Word.

                      Justin, recommendation for them, to show all registration data after registration, not to hide date of birth.
                      So the player has the possibility to make at least a screen shoot. A "screen shoot of shame" (for bwin)

                      Conclusion: Scam
                      Comment
                      • UV82
                        SBR Sharp
                        • 07-25-09
                        • 396

                        #12
                        Bwin are not the nicest gusy around but the money is safe there ... and by the I recommend to every to take a snapshot of registration screen when you sign up witha new site ... this is always useful
                        Comment
                        • bwinLuser
                          SBR Rookie
                          • 07-01-09
                          • 33

                          #13
                          Originally posted by UV82
                          Bwin are not the nicest gusy around but the money is safe there ... and by the I recommend to every to take a snapshot of registration screen when you sign up witha new site ... this is always useful
                          Doesnt help.
                          They will say "edited picture ", or they wont even answer to your mail with the attached schrenshoot.

                          Your money at BWIN is NOT safe !!
                          Too many complaints.
                          Comment
                          • bwinLuser
                            SBR Rookie
                            • 07-01-09
                            • 33

                            #14
                            Originally posted by UV82
                            Bwin are not the nicest gusy around
                            As I know, in the support center are only puss... working. Not guys.
                            Comment
                            • BWINcomFraud
                              SBR High Roller
                              • 06-24-09
                              • 140

                              #15
                              Ask me,

                              I am expert on Bwin scam and Fraud, because I understand exactly how it works and know reason why Bwin steals players money.
                              This is explained here: http://www.mkapital.com/fraudBwin/

                              I also won 736EUR in June 2009 and immediately after requesting withdrawal my account was closed, money stolen and never returned.
                              I proved my identity in a very strange way (it happened first time in my life to use such a strange way to prove identity), I gave my internet banking password to GRA Gibraltar Regulatory Authority employee, but it was not enough, GRA then requested a prove of my credit cards, again they got e-mail from my bank, informing them that credit cards belong to me.
                              After I proved it all, GRA went silent and I never heared from them again. They help Bwin to cover theft and in each case they will take Bwin's side, whatever you can prove they will not help you.
                              This is called coverup, corruption.
                              Bwin is a real, real scam. As a public company they are bankrupt, since I wrote recommendation regarding Bwin's stock price, their stock went down 25% even if the markets around the world went up. Bwin is one step from going bust and it will surely happen, read more here: http://www.mkapital.com/id40.html

                              I don't know how to attach files here, if somebody can help me, i will e-mail them my other account bets with another bookmaker, you can see the volume of bets and high activity I have, also I will include my bank statement showing my credit cards transactions with another bookmaker, you will see that my credit cards are welcome everywhere and it is only Bwin that stole my money.
                              I will happily include this files, if you help me to attach them to this forum.
                              Comment
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