Originally Posted by
pibedoro
I just got aware today that my Oct'06 - Aug'07 account history at betcris disappeared! Being a former betonsports account holder, I still had a few thousands left to rollover in order to meet my 10x rollover. I contacted customer service and they confirmed to me that the transfer from book to book was done only in august2007 and that I had rolled only $7k. Not true, it was done in October 2006 and in the meanwhile I had rolled more than 75% of the 10x rollover requirement. I have a total mess. We can't even agree upon the amount which was transfered from betonsports to betcris. They told me to contact accounting department later in the day today.
Should I start to get worried?