1. #1
    number_cruncher
    number_cruncher's Avatar Become A Pro!
    Join Date: 08-09-13
    Posts: 4
    Betpoints: 48

    Sportbet.one confiscated bonus and winnings

    This is the complaint I filed. This is incredibly nasty of them.


    Hi. This website has a 125 percent deposit bonus. I complied with all the requirements and won about 4,000. I found out just now they have confiscated my winnings and my bonus for violating their rules about having separate IP addresses for each user which makes sense and is fair. I was introduced to the site by my friend who lives three doors down from me. The entire night I was wagering I was logged in only to my wifi and my IP but since we live so close sometimes my phone picks up his wifi. We wrote to this company, provided drivers licenses and identification to show that in fact we are separate people living in separate houses with separate IDs. I believe not only is confiscating my winnings and bonus NOT in violation of their rules since I have my own IP, but Id also incredibly unfair and against the spirit of their rule to prevent the same person or group from benefiting from
    The bonus multiple times. I urge you to please rectify this and have them return my winnings and bonus they took from me.

  2. #2
    Ksherm
    Ksherm's Avatar SBR PRO
    Join Date: 07-13-10
    Posts: 911
    Betpoints: 3826

    Good luck!

  3. #3
    number_cruncher
    number_cruncher's Avatar Become A Pro!
    Join Date: 08-09-13
    Posts: 4
    Betpoints: 48

    Still have not received an email reply from
    them. I also posted in their telegram app group and they blocked me and deleted the message. My message was literally the message I posted here so wasn’t disrespectful or derogatory.

  4. #4
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 55,370
    Betpoints: 7768

    Completely hidden operator, zero license or real world address info.

    Not much hope here.

    I see they have a plaque there as voted "best bitcoin casino". Maybe find the site that awarded that and tell them as one way to go?

  5. #5
    number_cruncher
    number_cruncher's Avatar Become A Pro!
    Join Date: 08-09-13
    Posts: 4
    Betpoints: 48

    Can someone from this site please help??

  6. #6
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 55,370
    Betpoints: 7768

    Quote Originally Posted by number_cruncher View Post
    Can someone from this site please help??
    Sorry but SBR only mediates for licensed onshore bookmakers.

    Did you try to contact the site that awarded them "best bitcoin casino" as suggested?

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