1. #1
    SportsBettor74
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    Cloudbet - Limited after 1 week

    Hello All,

    I recently did some research on Cloudbet (here and elsewhere) and decided they were safe enough to deposit and start betting. By safe I mean only one thing: when the time comes for a withdrawal, that withdrawal will be honoured (without undue hassle). I do not consider being limited or even booted from a book as a criterion when considering whether a book is safe or not - the only consideration is whether or not I can get my money out.

    As we all know there are two kinds of books in the world: Soft Books and Competent Books.

    Competent Books will allow you to hammer a (perceived) weak line and either insta-change the line/odds after you max bet OR allow you to continue to bet the max until they then decide to change the line / odds. In either case, the Competent Book will not limit you for engaging in this hammering. Examples of competent books are Betcris/Bookmaker, Betonline and Pinnacle (there are obviously many others).

    Soft Books lack the wherewithal to (insta) change their lines when they are being hammered. Rather, they will allow the customer to place the first bet and then limit the customer from placing subsequent bets on that particular line / odds. Very quickly, Soft Books will limit the customer generally. Soft Books adopt a model of limiting / booting "sharp" customers rather than adjusting their lines / odds to meet the demands of the market. Examples of Soft Books are most of the Euro Books - William Hill, Paddy Power etc.

    All seasoned/sharp players are well aware of the information contained in the above. So far so good.

    I joined Cloudbet about 1 week ago and began hammering their (perceived) weak lines. I did this as (based on what I had read here and elsewhere) I made the assumption that they were a Competent Book. I have learned in 7 days that they are a Soft Book. I hammered their (perceived) weak lines by max betting and then max betting again (sometimes x 4). In all cases the line / odds did not change and eventually I got the message that my max bet on the line was 0.

    Subsequently I would go to a completely different sport, click max, place the bet and immediately receive a message stating that the max on that line was less than the initial max (usually half or less). This is classic Soft Book behaviour.

    Note that I do not really care about this - as long as I can withdraw my funds as I see fit (with no hassle) I consider Cloud to be a safe and decent Book. Any Book is entitled to limit players or restrict their offerings in any way they see fit - as long as they pay the customer then they are a safe book.

    My question - and the reason I started this thread - is : Has anyone else here experienced the same Soft Book behaviour from Cloud? In other words, have you hammered their soft lines and been pretty much immediately limited to half the available stake you would otherwise be able to bet?

    Thanks and Regards.

  2. #2
    littlekona
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    strange post...are you surprised by this? best to spread it around via Nitro, Fairlay(they will not limit), Betcoin, Stake and cloudbet if your a btc exclusive guy

  3. #3
    Foxx
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    Interesting post. I have no experience with Cloudbet so can't answer your question though.

  4. #4
    DroopyDog
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    Cloudbet is a mickey mouse book. Go check their dispute history on askgamblers... they create reasons to hold peoples balances, and spend months "investigating" KYC documents and other made up shit.
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    raiders72001 gave DroopyDog 2 Betpoint(s) for this post.


  5. #5
    Alfa1234
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    Yes, same issue. And instead of getting my money out, after sending several selfies and even a "picture of myself holding a newspaper with the date of today and with the word Cloudbet written on it, taken in front of a street sign", they are now holding my money for a betting investigation that could take up to 6 months. We're in month 3.

    Stay far, far away.

  6. #6
    Ewan101
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    Quote Originally Posted by Alfa1234 View Post
    Yes, same issue. And instead of getting my money out, after sending several selfies and even a "picture of myself holding a newspaper with the date of today and with the word Cloudbet written on it, taken in front of a street sign", they are now holding my money for a betting investigation that could take up to 6 months. We're in month 3.

    Stay far, far away.
    Thanks for all the replies from all posters.

    Alfa - may I ask - did you ever log on from / present KYC docs from a "prohibited jurisdiction" - for example, USA?

    From the Cloudbet t&c the following are prohibited jurisdictions:

    The United States of America and its territories;
    United Kingdom;
    China, Macau, Hong Kong SAR;
    Singapore;

  7. #7
    Alfa1234
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    No never.

  8. #8
    SportsBettor74
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    Quote Originally Posted by Alfa1234 View Post
    No never.
    That is concerning. I've read other posts showing that Cloudbet has free-rolled USA players but this is the first post I have seen indicating that even if you play by the rules you may still have issues.

    Did you ever use a VPN?

  9. #9
    Alfa1234
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    I did nothing to break their T&C, no VPN. There's no need to use a VPN if you're not in a restricted country.

  10. #10
    SportsBettor74
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    I have had a look at AskGamblers (thanks for the tip DroopyDog). There are quite a few complaints listed there

    One was a guy who exploited an error in a casino game and withdrew his ill-gotten gains. Cloud actually just deducted the false winnings and allowed him to withdraw the rest or continue as he saw fit. Very reasonable given that other books would have just confiscated the balance and blocked him and I am sure the majority would agree that the player did not have a leg to stand on.

    The rest of the complaints appear to be about players having to take selfies with their ID and sometimes a pre-determined message written on a piece of paper. The process (when invoked) looks frustrating and a hassle - and looks like it can take from 2 weeks to 2 months (in some cases). The good news is that it looks like all these players eventually got paid.

    My summary would be:

    [1] If the amount you put into Cloud is negligible compared to your overall bankroll and therefore you do not mind the funds being tied up for 2 months and;

    [2] If you do not break any t&c and;

    [3] If there is something Cloud is offering that other books are not (be that better odds or unusual lines that can be exploited or anything else) and;

    [4] If [3] means you make money you would otherwise not have made and;

    [5] If the money in [4] is worth your hassle in waiting and performing selfie-type admin tasks then;

    [6] There is a net benefit to using Cloud.

    In my case [1] - [6] are satisfied so I do not regret my use of Cloud

    Finally - there is a (good?) chance that you will not be hassled by requests for selfies etc - in which case the benefit of joining is even greater.

    The bottom line is that after an analysis of all the AskGamblers complaints it looked like all who complied with the t&c eventually got paid.

  11. #11
    Optional
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    Every complaint about Cloudbet I have seen SBR asked about, has been resolved. Including more than one person with more than a million in funds tied up.


    SBR does not advocate for scammer complaints like some sites though. So 100% is easier here.

    No-KYC crypto books attract a lot of criminal types.

    That is there own fault and I have little sympathy for Cloudbet and Betcoin etc in this regard.

    But I also understand that almost all complaints about them come from people trying to launder or hide illegal funds too.



    Also Sportsbettor, Droopydog is a stooge poster for Stake bookmaker. He attacks every single other crypto book in some way, whilst desperately trying to avoid our rules about not marketing and chasing referrals on SBR.

    Do not take his advice as it is ALWAYS biased when it comes to crypto books. He is a bad actor.
    Last edited by Optional; 03-07-21 at 09:41 AM.

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  12. #12
    SportsBettor74
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    Quote Originally Posted by Optional View Post
    Every complaint about Cloudbet I have seen SBR asked about, has been resolved. Including more than one person with more than a million in funds tied up.


    SBR does not advocate for scammer complaints like some sites though. So 100% is easier here.

    No-KYC crypto books attract a lot of criminal types.

    That is there own fault and I have little sympathy for Cloudbet and Betcoin etc in this regard.

    But I also understand that almost all complaints about them come from people trying to launder or hide illegal funds too.



    Also Sportsbettor, Droopydog is a stooge poster for Stake bookmaker. He attacks every single other crypto book in some way, whilst desperately trying to avoid our rules about not marketing and chasing referrals on SBR.

    Do not take his advice as it is ALWAYS biased when it comes to crypto books. He is a bad actor.
    Thanks for the reply Optional.

    Overall I am 100% satisfied that my funds are safe - even if (when the time comes) there might be more extensive-than-normal KYC.

    Since I have maybe 0.5% of my bankroll in Cloud I do not mind the prospect of a 2 month KYC process should it come to that.

    Thanks to all respondents of this thread - very informative.

  13. #13
    allo65
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    Hey SportsBettor74.

    How did you attribute that Cloudbet was going to be safe for withdrawal? I recently had all my money on Mr. Play be seen as invalid other than my initial deposit when I withdrew. I am trying to learn more about what books are reliable.

  14. #14
    tingasdt
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    Cloudbet targets pro sports bettors with latest offering

    Sure? Any user experience with these changes?

  15. #15
    Limited
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    No they don't target pros. They aren't Pin. You will be limited, but your money should be safe if you don't abuse them (do something illegal).

  16. #16
    tingasdt
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    My post literally refers to the operator's supposedly new commercial policy announced less than a week ago.

    You can find the news using a search.



    Quote Originally Posted by Limited View Post
    No they don't target pros. They aren't Pin. You will be limited, but your money should be safe if you don't abuse them (do something illegal).

  17. #17
    Limited
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    Maybe, but I am speaking from my experience. I will be more than happy if now they welcome pros

  18. #18
    jazzmonkey
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    Odds are now Pinnacle's with a discount, no doubt they are using theit b2b solution

  19. #19
    Optional
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    Quote Originally Posted by tingasdt View Post
    Cloudbet targets pro sports bettors with latest offering


    Sure? Any user experience with these changes?
    They are offering API access free, is what their press released was referring to as targeting professional bettors.

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  20. #20
    Limited
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    Yes, seems they API follow Pin and yes if you can access Pin you will have little less juice on odds.

  21. #21
    ouzoun
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    Hmm. There are better BTC bookmakers available at the moment.

  22. #22
    jazzmonkey
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    I think it is great news if they can be taken at their word

  23. #23
    jjgold
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    lol mickey mouse book

  24. #24
    Optional
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    Quote Originally Posted by jazzmonkey View Post
    I think it is great news if they can be taken at their word
    All the words that I can find do not promise anything apart from a free API.

    The press release headline just says that is targeting professional bettors.

    No promises to take sharp action without limiting.

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  25. #25
    tingasdt
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    Perhaps they are playing on the ambiguity that is so characteristic of any conventional sportbook

    but their direct corporate advertising (twitter) does mention the following:

    Introducing the Cloudbet API. For power users, developers, traders, and professionals.



    Quote Originally Posted by Optional View Post
    All the words that I can find do not promise anything apart from a free API.

    The press release headline just says that is targeting professional bettors.

    No promises to take sharp action without limiting.

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