1. #1
    Dimka
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    Betjoe block my account without any reason and don't pay out my winnings

    Hello!
    I'd like to tell my story about betting in Betjoe. I registered my account at November 2019. I made several bets in a week. And my winnings and losses was not so big. Also I load my documents for verification and they was approved. So, my account was fully verified in December 2019. During December I made few withdrawl request and they were fully paid out during few days. In January 2020 I decided to increase my bets (Betjoe offers high limit for popular markets). I bet only for NBA, for moneyline. At first I lost more than 2000 USD, but after that I win 4500 USD (my current balance).
    I decided to withdrawl part of my money. I made withdrawl request at 4th January after two days it was canceled without any reason. I sent e-mail to support@betjoe.com with questions about this cancelation but I didn't get any answer. I made one more withdrawl request at 7th January. It was also canceled after few days. I tried to contact with them by e-mail, contact form at site, by offline form in their chat. I get no answer from them. After it 10th January I made third withdrawl request for all my winnings. And one more time send messeges to them in e-mail, chat, contact form.
    After it they blocked my account. And answered FIRST time to my letter. Their answer:

    "Hello,

    Your account is currently under review by our payments department (payments@betjoe.com)

    I have forwarded your email to Arthur, he will be taking care of your case.

    Albert
    BetJOE Support Team"

    I send them (to payments@betjoe.com) letter with inquiry about my situation. Withdrawl/Deposit methods I didn't change. All my last bets was on big markets (NBA moneyline).

    I made complaint in SBR site 15th January. I get e-mail that my complaint accepted. But nobody answers me about it. Also, I send e-mail to help@sportsbookreview.com with inquiry about my complaint. But Also I don't get answer.


    Betjoe didn't answer a lot of my e-mails. But 20th I get short answer from them:

    "Hello,
    We will be glad to discuss this with the SBR team.


    Arthur

    --
    BetJOE.com - Payments Department
    www.betjoe.com
    Play Big. Win Big. Get Paid FAST!"


    SBR team, please, help me to get my winnings from Betjoe. I don't want to have deals with them
    and make bets here. Only one thing that I want is that Betjoe pay out my balance.

  2. #2
    pattymayo
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    Bet Joe? What the hell. Why bother playing at these Mickey Mouse books

  3. #3
    Dimka
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    Quote Originally Posted by pattymayo View Post
    Bet Joe? What the hell. Why bother playing at these Mickey Mouse books
    Betjoe offer high limits. But If you win several bets - you may have problems with your account.
    I will inform about any updates about my case.

  4. #4
    Crusherrr
    Please don't feed the trolls
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    High limits at an unknown book should make you suspicious. Where did you hear about BetJoe and what method did you use to deposit?
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  5. #5
    stevenash
    Talk to me about MLB anything
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  6. #6
    Dimka
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    Quote Originally Posted by Crusherrr View Post
    High limits at an unknown book should make you suspicious. Where did you hear about BetJoe and what method did you use to deposit?
    I find it at oddsportal.com . I suggest that such popular and authorative portal don't advertise scam bookmakers.
    I find not much information about Betjoe. But I see few reviews about them, and I didn't see information that they blocked anyone account and didn't pay out winnings.
    I use Skrill wallet. Also I didn't claim for any bonus.

  7. #7
    Dimka
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    I saw this thread. But I didn't find any information that they can block account and steal money.

  8. #8
    lonnie55
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    I warned you guys almost 2 years ago: https://www.sportsbookreview.com/for...l#post28222179

    Hope your issue will be resolved

  9. #9
    Dimka
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    One month (from 4th January) Betjoe didn't pay out my winnings. Also Betjoe support didn't answer my e-mails about my issue. I sent 28th January e-mail to payments@betjoe.com - no answer. I will write about any updates here.

  10. #10
    Ksherm
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    Good sign....

  11. #11
    HeeeHAWWWW
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    Quote Originally Posted by Dimka View Post
    I find it at oddsportal.com . I suggest that such popular and authorative portal don't advertise scam bookmakers.
    They're not as bad as some other odds sites for that, but definitely still some dodgy ones there.

  12. #12
    Dimka
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    I can't still access my account (Account status: UnderInvestigation. Please contact Customer Service for help.)
    I try contact Customer Service a lot of times through offline form at site.

    22th February I get answer from support@betjoe.com: "Hi, You need to contact payments@betjoe.com since they are handling your account directly for security reasons."

    I sent e-mails to payments@betjoe.com 11th February, 25th February and today, 28th February. Nobody answered me.

    So, finally, I can't get my winnings from 4th January.

    Please, give me advice - what can I do in this situation? I've already wrote complain in SBR site but there is no answer from SBR team.

  13. #13
    Anton Fran
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    Be careful with these liars, they give me a returning CASH bonus and after my winnings they claimed that it was FREE play bonus.
    Amazing shit

    liarsliars

  14. #14
    chosen4th
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    Dont play at crap sites. You said you played there because they allow higher limits.. any good book can give you higher limits than what they restrict at, you just have to contact them.

    EDIT: And sorry, more than likely id be shocked if you ever received money. SBR can only do so much.

  15. #15
    Ksherm
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    Tony is a known liar over there..

  16. #16
    henningts
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    Any reason why this man doesnt get any help/info/reply from sbr?

  17. #17
    Anton Fran
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    Just a bulgarian crappy scam, don't play there guys. It would be a miracle if you get paid from them.

  18. #18
    Dimka
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    Quote Originally Posted by henningts View Post
    Any reason why this man doesnt get any help/info/reply from sbr?
    Unfortunately you are right. I fill complaint form at SBR site. But I get no answer or help from SBR team.
    More than that, only one short answer I get from payments@betjoe.com 28th January:

    "Hello,We will be glad to discuss this with the SBR team.


    Arthur

    --
    BetJOE.com - Payments Department "

    After that answer I didn't get any answer from that e-mail (payments@betjoe.com). And also I didn't get any answer from SBR team.

  19. #19
    Optional
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    I do not see your complaint form. Please check your PM inbox Dimka.
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  20. #20
    Dimka
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    Quote Originally Posted by Optional View Post
    I do not see your complaint form. Please check your PM inbox Dimka.
    I get this information to my email from help@sportsbookreview.com:
    "Date/Time: 01/15/2020 06:50 PM
    Sportsbook: betjoe
    Account #: dimka
    Type: Payout Complaint
    "
    If team of SBR don't get it - I can fill complaint form one more time.

  21. #21
    pologq
    I'm Over Here Now
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    no warnings before not paying you?

  22. #22
    Optional
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    Please check your PM inbox Dimka.
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  23. #23
    Dimka
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    Quote Originally Posted by pologq View Post
    no warnings before not paying you?
    What go you mean? When betjoe canceled my payout - I stop betting at this bookmaker.

  24. #24
    pologq
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    Quote Originally Posted by Dimka View Post
    What go you mean? When betjoe canceled my payout - I stop betting at this bookmaker.
    i mean did they warn you at all while you were betting about anything you were doing or felt you were doing.

  25. #25
    Optional
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    Quote Originally Posted by Optional View Post
    I do not see your complaint form. Please check your PM inbox Dimka.
    Quote Originally Posted by Optional View Post
    Please check your PM inbox Dimka.
    Please check your inbox Dimka



    Interesting how often when someone attacks SBR for doing nothing, it turns out it's simply them not able to follow simple instructions.

    I'm almost done asking you to help yourself Dimka. If you want SBR help please read the simple set of words in that PM message and try to do it this time. Not anything else you decide is just as good like submitting a new form.
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  26. #26
    lonnie55
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    Why is this a "private" thing? What's the problem? Why does Betjoe not pay? What's the accusation? What is the point of this thread if the solution is secret?

  27. #27
    Optional
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    Quote Originally Posted by lonnie55 View Post
    Why is this a "private" thing? What's the problem? Why does Betjoe not pay? What's the accusation? What is the purpose of this thread if the solution is secret?
    Because the private message is none of your business. Hence sending it privately.


    If Dimka wants to come here ctirizing SBR to me, he better be damn sure he has have done his part.

    If he does not get it right today, I am going to delete the thread and ignore the matter from here.

    He can go to the scam forum who promoted the scam book to him and stop "promoting" its name here I think.
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  28. #28
    Dimka
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    Quote Originally Posted by pologq View Post
    i mean did they warn you at all while you were betting about anything you were doing or felt you were doing.
    Support of Betjoe didn't warn be about anything. They simply cancel all my withdrawl requests. And when I requested all my money - full balance (my last withdrawl request) - they blocked my account. More than that I try to contact them more than 10 times through contact offline form (the chat was offline all time),through e-mail, I send letters every week to payments@betjoe.com . But I didn't get answer for question "what's wrong with my account?". All things that they do - block my account without any reason, don't answer my letters and, certainly, steal my money.
    Last edited by Dimka; 03-03-20 at 05:06 PM.

  29. #29
    Dimka
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    No updates with my account (it's under review more than 2 months). Betjoe didn't answer my letters and didn't pay out anything to me.

  30. #30
    Dimka
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    Yesterday representetive of SBR team contacted me about my complaint for Betjoe. He wrote that he will contact Betjoe support in order to find out - what's wrong with my account. I hope that this action helps to get my money from Betjoe. I update this thread when I will get any news from SBR team.

  31. #31
    Ksherm
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    Good Luck...

  32. #32
    DontTailMe
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    Quote Originally Posted by Dimka View Post
    Yesterday representetive of SBR team contacted me about my complaint for Betjoe. He wrote that he will contact Betjoe support in order to find out - what's wrong with my account. I hope that this action helps to get my money from Betjoe. I update this thread when I will get any news from SBR team.
    So what happened with this?

  33. #33
    gabriasroma94
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    I also asked for help from sbr team...

  34. #34
    pimike
    SPORTS IS MONEY
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    Quote Originally Posted by Optional View Post
    Because the private message is none of your business. Hence sending it privately.


    If Dimka wants to come here ctirizing SBR to me, he better be damn sure he has have done his part.

    If he does not get it right today, I am going to delete the thread and ignore the matter from here.

    He can go to the scam forum who promoted the scam book to him and stop "promoting" its name here I think.
    Honestly, why isnít he going there??

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