Originally Posted by
Penguin7
The following is my experience of about a 2 year time period with 1vice.ag sportsbook.
There were several times throughout my time with 1vice I was tempted to post here, but with concerns of getting all my money I kept quiet until yesterday when I received the last of what I was owed.
I do my best to keep an accurate time line of all events but may be slightly off in the order of a few things do to such a long time period.
My time with them begun in the summer leading up to 2014/15 NFL season as I was searching for the best bonus for the upcoming football season I found they had a 200% cash bonus and quickly made a $1,000 deposit with no issues. The rollover was a bit high, I think I needed to bet around 75k in order to clear it, but at the time I didn't care because I would be playing semi high volume and was okay with using 1vice for basketball as well if needed.
At the time I believe my max bet offered to me was $500 but almost always bet between $50 and $100 on a game with 10-12 bets on college Saturdays and 5-6 NFL Sunday bets. This wouldn't clear all of my rollover but I knew with NBA, CBB, and a bit of NHL I could have it done before summer no problem.
After a few months into football season and being up a few hundred bucks I received a message saying my max bet on any game was now $50 when I asked why I was told by Griffin (the main guy who runs things and a lot of this is about) that my average bet was about $50 and there was no reason for my account to have higher limits, which of course I argued I would bet $100-$200 a few times a week and this would add a lot of extra wagers to clear my rollover but I guess I was winning too many of my "bigger" bets at the time which is why I believe I was given the limit. After a few more weeks of complaining and losing a few hundred back to them I was given a $250 limit giving off the ever so true vibe that they 100% represent is 1vice only wants losers.
The rest of football and basketball season went fairly smooth and I finished my rollover a bit into the baseball season with around 1800 in my account, up a bit on my initial deposit but down around 1k from the extra 2k they gave me, but either way at the time I was happy and ready to cash out because their MLB lines were highly juiced compared to most other sites.
When I asked to cash out Griffin counter offered me the same 200% cash bonus on the money in my account plus a few free MLB parlays or freeplay of some sort and after thinking about it a few days I decided to accept it getting my account up to around 5k and still having the $250 limit I figured I could repeat what I did before but betting $100-$200 a game instead of $50-100 and complete my now $120k-ish in rollover by next summer.
Everything was going smoothly again when I was sent a few emails in the fall of what was then 2015 about their new NBA promo of getting double earnings on all wagers for a team of your choosing (I know there were a few forums here on it so I won't get into too much detail) After speaking to Griffin a few days he agreed to allow me to add this extra bonus if I deposited $500 for the promo and tack on the extra rollover and even increased my max wager to $500 which I was very happy about to just bet $500 on the NBA team I chose and then continue with all my normal betting on the side I could clear all my rollover and should pick up a solid amount of money as long as my NBA team didnt do worse than 33% against the spread.
After a few weeks into the NBA season I was informed there were a few "errors" with their promo and my betting limit was decreased to $300, a week later it was decreased to $200, and a week later to $50. Furiously I complained daily that it was impossible to complete my 100k in rollover with a $50 max bet and that Griffin was dishonoring an agreement by changing the terms of the bonus which I view as an agreed upon contract that he was breaking. And I'm sure many others were getting the same treatment.
A few days later he decided to just cancel the entire promo because he claimed he was being taken advantage of but refuse to give any discount on rollover because "the players have taken too much money from him".
After another week of complaining he re up'd my max bet to $250 so I could clear my rollover in a somewhat timely manner.
A bit later during the same winter my account was randomly frozen where I could not log in and was imedietly nervous for the 6-7k I had on there and wasn't even able to get a hold of live chat so I was forced to communicate through email. These are some of the emails...
i tried to log into my account to get more info about this with live chat and im not even able to log in right now. what is this about. this is absolutely absurd.
Hello, Your account has been temporarily limited until you submit the following item: photocopy (front and back) of your picture ID, A current credit card statement or bill showing your address with your name we have on file, and a photo of client holding ID next to face.
What the penetrate is the point of this? Do you do this to everyone who has a lot of money on your site? I will happily share my experience with every gambling forum on the Internet and make sure you lose hundreds of customers
Go ahead your account will stay suspended until you comply and if you use this tone with me again it will closed permanently and your deposit refunded!
I'm sorry for the ill words, I am just curious as to why this is happening. I will have the documents by tomorrow
You are getting close for a payout and we are only requesting that you send in documents its standard procedure man, nothing more. Send them now so when its time for you to request the payout there is no delay ok.
All of which was total BS as I still had like 50k in rollover and he was just being pissy for some unknown reason.
At this point I was doing very well with NHL team totals doing around 10 max bets on them a week, but of course after winning for 2 weeks I was given $100 limits on all bets to which the endless cycle of complaining began again and Griffin gave me $250 limits on everything except hockey which remained at $100. after about 2 more weeks of winning in NHL I was NO LONGER EVEN ALLOWED TO VIEW THEIR NHL LINES. I couldn't bet on them and every time I asked support what I couldn't see lines they would respond with some bs about sometimes their oddsmakers wouldn't put up all the lines that day but when I asked a friend of mine who had money there he said he could see NHL lines and when I called out Griffin on these he basically played the sucks for you card and if you complain I'll steal your money.
At this point I was completely fed up and scared that I would never see my money I played by his rules and rarely spoke to live chat or sent emails for the rest of my time.
In order to get my money off as quickly as possible I started looking between sportsbooks where lines were slightly off on 1vice and other sites by a small margin and bet on both sided in the same game in order to speed up the process. For example, Bulls vs Raptors I could get Bulls -4 at 1vice and Raptors +5. or +5.5 elsewhere and I would bet on both and know that the few times I hit the middle would help pay some juice and end this rollover nightmare.
I finally finished all my rollover in March of this year and requested a max withdrawal of 3k with $5,100 in my account. it took about 3 weeks to get (6) $500 *********** checks in the mail but they all went through the bank fine. As soon as I received them I requested my remaining balance of $2,100 and was told the money would be sent and would take the same amount of time. After waiting another 3 weeks instead of getting the full amount i had only received (1) $500 check this time and being very concerend and confused I immediately contact Griffin about where the other $1,600 was to which the conversatoin went:
Your account has been closed here you will receive payments each month until paid in full.
Before you sent $3,000 at once. Why will you not do this again?
Yeah like I said they shut your account down and this is the process for that, before you were a client here and the payout process was different
Soo $500 a month until it's all cleared?
The amounts might be different each month until paid in full
Hello do you have paypal? Can I send your next payment there?
After these emails I got $480 something in May and was told I had to cover the paypal fees from here on out because I was no longer a customer and that this counted as a $500 payment which I didn't argue with because I just wanted my facking money and if I had to pay 3-5% or whatever it is I was happy to do so as long as I got it all.
After receiving random payments of like $336, $681 and a few other weird numbers I finally received my last payout yesterday and was more than happy to take an hour out of my day today to share this all with you.