1. #1
    bisme
    bisme's Avatar Become A Pro!
    Join Date: 05-13-14
    Posts: 22
    Betpoints: 126

    Bovada Live Betting Glitch

    Bovada live betting has a glitch. If you make a bet and the line changes to a worse line, it makes you automatically accept the bet at the new line. So if I want to bet Patriots -3 and after I click "place bet" the line changes to Patriots -4 (before my bet is confirmed), it makes me bet on Patriots -4. This has happened a few times to me now. So far it hasn't made a difference but one of these days that point or half point is going to matter.

    1. try to place bet on Patriots -3
    2. line moves to Patriots -4
    3. my bet is confirmed
    4. Bovada gives me Patriots -4

    In my live bet slip it shows the bet confirmed at the line I wanted (example Patriots -3). But if I go to bet history with te list of all my bets, the bet will be listed at the new, worse line (in this case Patriots -4).

    THIS IS NOT OKAY. Bovada needs to fix this. If a player wants to make a bet on one line, it does not mean they want the same bet at a completely different line. They should be prompted to re-confirm.

    Has anyone else noticed this glitch?

    It would be great if SBR would contact them about this.

  2. #2
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,597
    Betpoints: 9208

    That sounds like a pretty bad glitch if confirmed!

    Would you please fill in a complaint form with an example Bet ID# and we can chase it up

    http://www.sportsbookreview.com/sportsbook-complaint/

  3. #3
    The Kraken
    The Kraken's Avatar Become A Pro!
    Join Date: 12-24-11
    Posts: 28,917
    Betpoints: 532

    Quote Originally Posted by bisme View Post
    Bovada live betting has a glitch. If you make a bet and the line changes to a worse line, it makes you automatically accept the bet at the new line. So if I want to bet Patriots -3 and after I click "place bet" the line changes to Patriots -4 (before my bet is confirmed), it makes me bet on Patriots -4. This has happened a few times to me now. So far it hasn't made a difference but one of these days that point or half point is going to matter.

    1. try to place bet on Patriots -3
    2. line moves to Patriots -4
    3. my bet is confirmed
    4. Bovada gives me Patriots -4

    In my live bet slip it shows the bet confirmed at the line I wanted (example Patriots -3). But if I go to bet history with te list of all my bets, the bet will be listed at the new, worse line (in this case Patriots -4).

    THIS IS NOT OKAY. Bovada needs to fix this. If a player wants to make a bet on one line, it does not mean they want the same bet at a completely different line. They should be prompted to re-confirm.

    Has anyone else noticed this glitch?

    It would be great if SBR would contact them about this.
    Could you gather a bit more evidence, like screen shots placing a bet at -3 and then the confirmation page where it shows that you are now holding -4?

    I don't doubt your claim as Bovada is known for this, I would just like to see it documented. As Opti said, this would be a pretty big deal and may not actually be a glitch.

  4. #4
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993335

    Thanks for reporting this. We will ask management about this.

  5. #5
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993335

    Quote Originally Posted by SBR Forum View Post
    Thanks for reporting this. We will ask management about this.
    We spoke with Bovada. What the player has described is definitely not expected. If the line changes the player is supposed to be prompted to accept the wager with the revised line. They've escalated the report to the techs for further review.

    They've also asked the player to provide the wagering ticket number/his account so they can look into this.

    bisme, can you please submit your details to help@sportsbookreview.com?

  6. #6
    Bababooey89
    Bababooey89's Avatar Become A Pro!
    Join Date: 11-04-15
    Posts: 148
    Betpoints: 888

    problem with bovada live betting (screen shots included)

    First off I want to say I've been with Bovada for over 10 years, and I know I new to this site and it seems there is some skepticism for newer users. This is not a huge deal because either way it should be a win (we hope) BUT that does not change the fact there is a glitch that needs to be addressed. Let me know if anyone else has had any issues. When I placed the wager I was under the impression I was placing the Over 17.5 games in the Andy Murray match this morning. Now when I placed it this came up:


    So naturally I was pissed cause I purposely waited until it went down to 17.5.....but then when I checked my Open bets there is this...


    Same wager #.Obviously this all going to work out fine in this case, but if this were football and the line changed 7 points against your favor it could make or break a wager....Just want to bring it to light.

  7. #7
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993335

    Hi Bababooey,

    Thanks for sharing.

    The two images are not loading. This sounds similar to an issue described in a separate Bovada in-play issue thread, which management was having the techs look into. We will let them know of this second report, but if you can email the photos as an attachment to mail@sportsbookreview.com, that would be helpful.

  8. #8
    Bababooey89
    Bababooey89's Avatar Become A Pro!
    Join Date: 11-04-15
    Posts: 148
    Betpoints: 888

    bovada1.jpgbovada2.jpg

    I also emailed them, Thanks!!

  9. #9
    The Kraken
    The Kraken's Avatar Become A Pro!
    Join Date: 12-24-11
    Posts: 28,917
    Betpoints: 532

    Same ref number, interesting.

    So, when you placed the original bet it was O17.5 games, then when you reviewed the bet it had been changed to O18.5 games?

  10. #10
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993335

    We provided the screen shots to Bovada management to hopefully help reproduce the issue.

  11. #11
    Bababooey89
    Bababooey89's Avatar Become A Pro!
    Join Date: 11-04-15
    Posts: 148
    Betpoints: 888

    That is correct, it went 3 sets so it was a winner anyway. I just wanted to make others aware of the issue...

  12. #12
    The Kraken
    The Kraken's Avatar Become A Pro!
    Join Date: 12-24-11
    Posts: 28,917
    Betpoints: 532

    Thanks for capturing it, its a big deal whether you won or lost. Curious to hear the explanation. This is different then dealing dual lines

Top