Betplays.com - Has anyone received their withdrawals lately?
I hope they're not a scam!
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I know of a couple of people who have had slow pays recently. How long have you been waiting and what are they telling you about it?.Comment -
I've been waiting a couple of weeks but I'm starting to sense they don't care about paying me or they're stalling me etc.
it's possible they could pay me next week because they said it takes 5 working days minimum to process a withdrawal. I'll find out next week if that's the case. If they haven't paid me then I'll have to contact them again....
I wondered how reliable they were in general with payments....
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They appear to be eventually paying everyone from what I have seen. But they are slow paying. I would politely contact them every day or two to ask if there is any progress. To at least make sure you are ahead of non-complaining people.
Sadly I dont think there is much better you can do apart from that right now..Comment -
I contacted Betplays this evening and asked for any updates on my withdrawal. Their standard response is "it takes 5 working days minimum to process a withdrawal". I asked the operator if all my KYC documents were fully accepted by them - to prevent anymore KYC stoppages - because every stoppage means another "5 working days to process my withdrawal"! The operator said they'd
escalate my query to the relevant department to ensure all my documents were KYC compliant and fully accepted by them!
Hopefully I receive an email from them soon updating me on my withdrawal!Comment -
No payment received! I contacted BetPlays.com Live Chat last night and they said the same thing - "they'll send a message/escalate this to their payments team" - but I never heard anything back.
I wonder if anyone has been paid from Betplays.com in the last week/couple of weeks? I know some books can pay out at the beginning and gain trust and people say "Betplays.com pays out etc" but what if a book "turns rogue" over time and stops paying (or payments become extremely slow) their customers?! What then?!Comment -
If that happens the Curacao Gaming Control Board should shoulder some responsibility for licensing them. They do suggest reporting issues to them via info@cga.cw but if you read this announcement from them they basically say they won't step in and order their licensees to do anything. :\
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did u finally get paid?Comment -
Update!
I haven't been paid but I contacted their Live Chat tonight and they said the same old thing:
Withdrawal processing time takes up to 5 business days. You will be notified once your withdrawal has been fully processed.
In the last few days I deposited with Bitcoin because it's easy to deposit/withdraw via Bitcoin. The "fishy thing" about their bitcoin withdrawal page is that it doesn't prompt me to enter my Bitcoin address - only the withdrawal amount?! I told Live Chat and they said "The payments team will ask me for my bitcoin address when they process my withdrawal".
They could be stalling me big time or they might pay out?! I need more time to find out for sure!Comment
