I have a problem with Betsson. Betsson will not pay me my money that I won fair and square with them in the casino. I sent for verification of all required documents , it did not want to pay the winning 1,820.25 zł , only the deposit.

Betsson employee had with me a phone call , during which he answered all his questions . He was not polite.

Betsson says that someone played for me in my account , but nothing like that happened , or I did not say nothing , and they do not want to send me to record the conversation . I did not say that someone is using my account only that explained to me how it all works and helped in their first steps online casino ( explained the rules of the game in the casino , what are the rates etc . ), Of which they should be happy - because someone for them, explains how it all works . They do not want me to show the point in the regulations which prohibits the translations and explanations of the rules related persons .

I do not have any evidence that someone played for me on my account because nothing like that happened.

I sent them all the documents needed to identify the driving license , the list of accounts on my invoice data .

I have nothing to hide , I play in their casino and I demand payment of the entire amount of 1820.25 zł .

I do not want to pay me money just because I'm a woman.

On the Polish Internet forums are described cases in which it verifies the phone Betsson women and then not pay the money. Their support on a forum even admitted that the reason for the phone verification is that it was a woman .

As I wrote , I'm honest , I have nothing to hide. I demand payment of my money - all ! not only the deposit.