5Dimes

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  • Pair of 5s Sir
    SBR MVP
    • 04-20-08
    • 4960

    #1
    5Dimes
    Loaded into their book for the first time. Superb customer service. Why the hell anyone would choose anyone else.

    Great Job 5D.
  • MichaelC
    SBR High Roller
    • 10-25-09
    • 211

    #2
    I agree...and it's very good on any shift unlike some.
    Comment
    • coldhardfacts
      SBR Wise Guy
      • 10-19-07
      • 717

      #3
      Just don't EVER deposit using Gold-Pay. I made a small transfer there last week, and tried to do an interbook transfer this morning. I was told that you cannot make ANY withdrawals until 30 days after ANY Gold-Pay deposit. I called and told them that I thought this was BS, but they showed me on their site where it does in fact state that.

      I admit, I should have read the "fine print" before making the deposit. But what I didn't need was having their customer service rep lecture me like I was a third grader about how it was my fault because I didn't read the rules before hand. An "I'm very sorry, and I wish there was something we could do, but this is our policy" would have sufficed. Instead, I get belittled AND I can't get my money until next month.
      Comment
      • KC
        SBR MVP
        • 04-12-07
        • 1613

        #4
        Good book but Matchbook still beats their reduced juice 90% of the time
        Comment
        • philswin
          SBR MVP
          • 04-18-07
          • 1279

          #5
          Get best of both worlds open at 5 dimes and another account at matchbook. Easier to deposit at 5 Dimes and they transfer to matchbook. I do end up mostly betting at matchbook. Gold-Pay is terrible tried it once got a big mess.
          Comment
          • _Stat_
            SBR Rookie
            • 11-26-08
            • 43

            #6
            I've had good experiences with 5d also.
            Comment
            • xKMACKx
              SBR MVP
              • 11-16-08
              • 1274

              #7
              How are the payouts at 5Dimes? Any problems depositing checks? etc...
              Comment
              • flyingillini
                SBR Aristocracy
                • 12-06-06
                • 41219

                #8
                Happy it's working out for you, for now
                המוסד‎
                המוסד למודיעין ולתפקידים מיוחדים‎
                Comment
                • HedgeHog
                  SBR Posting Legend
                  • 09-11-07
                  • 10128

                  #9
                  Originally posted by Pair of 5s Sir
                  Loaded into their book for the first time. Superb customer service. Why the hell anyone would choose anyone else.

                  Great Job 5D.

                  Ask for Tony next time and see if you still love their CS.

                  Don't get me wrong, 5D is a top 5 Book IMO. I just think their CS is below par.
                  Comment
                  • whatsgood5
                    Restricted User
                    • 10-13-09
                    • 15359

                    #10
                    Originally posted by HedgeHog
                    Ask for Tony next time and see if you still love their CS. Don't get me wrong, 5D is a top 5 Book IMO. I just think their CS is below par.
                    Agree completely. I love the book itself, but their customer service is terrible. Fortunately I've never had to deal with Tony, but all the other guys I've dealt with are real douchebags.
                    Comment
                    • gmcarroll33
                      SBR High Roller
                      • 03-18-09
                      • 122

                      #11
                      Originally posted by HedgeHog
                      Ask for Tony next time and see if you still love their CS.

                      Don't get me wrong, 5D is a top 5 Book IMO. I just think their CS is below par.
                      Agreed. During the NBA playoffs I was betting a ton of props just about every game. Thankfully I recorded them all down. About 3-4 ended up being pushes that they graded as instant losses. If I hadn't called them out on it I seriously doubt my money would have been refunded. I remember live chatting with somebody about one of them, and basically blowing up saying this is like the 4th prop in a month that you guys have screwed up and tried to declare a loser hoping I won't catch on and complain about it and I'm f'ing sick of it. There only response was basically "yawn yawn sorry sir, accidents do happen, our supervisor isn't hear right now we'll fix it when we get around to it, anything else I can help you with?" Yes fix my ****ing prop and quit grading pushes losers. Guy kept acting like such a douchebag, I finally just threatened SBR complaint, he straightened up right away and my prop was fixed in 5 minutes unlike the overnight wait until the supervisor showed up whether I liked it or not he originally claimed. I hate their CS staff
                      Comment
                      • tltaylor89
                        SBR Posting Legend
                        • 06-19-09
                        • 19610

                        #12
                        LOL you know what I do when they piss me off I just take them for another 10k
                        Comment
                        • xKMACKx
                          SBR MVP
                          • 11-16-08
                          • 1274

                          #13
                          Any comments/opinions on the payouts at 5Dimes?
                          Comment
                          • michael777
                            SBR MVP
                            • 09-20-05
                            • 1936

                            #14
                            fedex payouts arrive in 2 days,and tony is GOD
                            Comment
                            • xKMACKx
                              SBR MVP
                              • 11-16-08
                              • 1274

                              #15
                              No problems depositing the checks?
                              Comment
                              • thespeculator
                                SBR MVP
                                • 09-09-08
                                • 2999

                                #16
                                that ******* policy is b.s, otherwise great book
                                Comment
                                • JELLYBEAN
                                  SBR Sharp
                                  • 01-14-07
                                  • 303

                                  #17
                                  5dimes is far from a A+ book. Read around the net. This book houses crooks, and Tony allows it. Then he lies about it. One of the top private forums on the net had a thread about it last night. I have a feeling it will hit many sites shortly if Tony does not do the right thing. It could get ugly.
                                  Comment
                                  • lawsofpower48
                                    SBR High Roller
                                    • 09-06-08
                                    • 229

                                    #18
                                    Originally posted by JELLYBEAN
                                    5dimes is far from a A+ book. Read around the net. This book houses crooks, and Tony allows it. Then he lies about it. One of the top private forums on the net had a thread about it last night. I have a feeling it will hit many sites shortly if Tony does not do the right thing. It could get ugly.
                                    I would like to see that forum for myself if you dont mind? I have NEVER had issues with 5dimes. They had always paid on time and they offer excellent customer service. Payouts not to mention are quick..... so I would like to hear the "tony" story... Thanks!
                                    Comment
                                    • iceminers26
                                      SBR Posting Legend
                                      • 10-13-08
                                      • 15600

                                      #19
                                      5dimes is my number 1 book, no problems ever encountered using them over the past 5 or so years.
                                      Comment
                                      • andywend
                                        SBR MVP
                                        • 05-20-07
                                        • 4805

                                        #20
                                        iceminers, as long as you don't win, you will not encounter any problem with 5 Dimes.
                                        Comment
                                        • iceminers26
                                          SBR Posting Legend
                                          • 10-13-08
                                          • 15600

                                          #21
                                          andywend

                                          I have been up and down with them over the past 5 years, if your referring to limiting players, I have never encountered it but have heard many players complain.
                                          Comment
                                          • JELLYBEAN
                                            SBR Sharp
                                            • 01-14-07
                                            • 303

                                            #22
                                            I say the "house" crooks and allow it. Once I get ok I will put the story out. Read between the lines.
                                            Comment
                                            • tltaylor89
                                              SBR Posting Legend
                                              • 06-19-09
                                              • 19610

                                              #23
                                              Its a good book until you win 60-80k and then they cut you from 5k limits to 500 dollar limits bascially telling you to take youre money and get the hell out.
                                              Comment
                                              • droc
                                                SBR High Roller
                                                • 03-17-09
                                                • 181

                                                #24
                                                playing at 5d about 8 years, always receive good customer service and always paid quickly.......
                                                Comment
                                                • Jaug
                                                  SBR MVP
                                                  • 01-11-09
                                                  • 3087

                                                  #25
                                                  $15 withdrawal fee, why would you play there?
                                                  Comment
                                                  • themajormt
                                                    SBR MVP
                                                    • 07-30-08
                                                    • 3964

                                                    #26
                                                    I honestly didnt care for 5er... I think heritage and betphoenix blow them out of the water for just standard bets...
                                                    Comment
                                                    • NYER5680
                                                      SBR MVP
                                                      • 05-10-07
                                                      • 1486

                                                      #27
                                                      They pay , never had a problem.
                                                      Comment
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