Betway canada incorrect bet settlement- unable to reach a human support

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  • newton0038
    replied
    Originally posted by Skatman007
    Hello,

    So I placed a parlay wager on betway.com canada,

    I was hit 3/4 and know i hit the last one, I wasn't betting over under such as over 29.5 or under. My pick was for a player to score 30+ points. I have attached the picture. Luka Doncic scored exactly 30.. so he hit 30 or more points ... it wasn't an over under 30.5, he simply needed 30+. It took them 4 hours to settle it and it's wrong, I have looked several other sources and other websites to see now it would be handled but I cannot get ahold of any betway support, or anyone that's not a virtual chat bot that gets me no where .
    The bet slip is : 4TDK-A6XE-R51J-P9V5
    And it's extremely frustrating since anywhere else this is would be a win , specially way i didn't do a over under ber which I understand why it's always .5silike under 24.5 or over , so 24 wouldn't couldn't but 25 would ... not 30+ like my pick on my wager was.
    Looks like Betway want nothing to do with arbitration, fuk em. The link below goes to the AGCO complaint page.


    Learn how to resolve a dispute with an internet gaming site and what to expect when you complain to the AGCO.

    Leave a comment:


  • Optional
    replied
    Would you please upload the betslip screenshot to an image host site like https://imgbb.com/ and use their code to post it here?

    We should be able to help you get to the right person at Betway, but would like to confirm for myself you are correct before we do that.

    Leave a comment:


  • Betway canada incorrect bet settlement- unable to reach a human support

    Hello,

    So I placed a parlay wager on betway.com canada,

    I was hit 3/4 and know i hit the last one, I wasn't betting over under such as over 29.5 or under. My pick was for a player to score 30+ points. I have attached the picture. Luka Doncic scored exactly 30.. so he hit 30 or more points ... it wasn't an over under 30.5, he simply needed 30+. It took them 4 hours to settle it and it's wrong, I have looked several other sources and other websites to see now it would be handled but I cannot get ahold of any betway support, or anyone that's not a virtual chat bot that gets me no where .
    The bet slip is : 4TDK-A6XE-R51J-P9V5
    And it's extremely frustrating since anywhere else this is would be a win , specially way i didn't do a over under ber which I understand why it's always .5silike under 24.5 or over , so 24 wouldn't couldn't but 25 would ... not 30+ like my pick on my wager was.
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