5Dimes payout/withdrawl taking forever

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  • JB1994
    SBR Rookie
    • 10-15-21
    • 1

    #1
    5Dimes payout/withdrawl taking forever
    5Dimes is transitioning to a legal license in Ontario, and has since stopped taken bets from people in Ontario (and maybe Canada as a whole). Support told me I needed to withdraw my balance as it wouldn't transfer to 5Dimes.ca when it launched, but my withdraw request has been sitting idle for 5 straight days. Support suggests it'll be "soon" and they're overloaded....

    Anyone else having similar experiences? Not feeling great about this.
  • TheGoldenGoose
    SBR MVP
    • 11-27-12
    • 3745

    #2
    5Dimes was a pain in the azz when Tony ran it (and I "fired" him) years ago.

    Not surprised it continues to be a S#itty Sportsbook.

    Whatever you do, don't put in a second withdrawal request before the first one is settled.

    GL
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    • infotimbo
      SBR Wise Guy
      • 10-24-18
      • 837

      #3
      Their payouts have never been super quick, so if they really need to handle all Canadians at the same time now, I guess a couple of days more are nothing to be too worried about.

      Usually they also require some kind of additional verification by phone call or e-mail (or both) for every payout. So maybe it's worth to double check if anything ended up in the spam folder accidentally.
      Comment
      • Microphone
        SBR MVP
        • 01-08-08
        • 2950

        #4
        I and many in this forum went through the whole 5 Dimes leaving the U.S. market "fiasco" which took, months??? My guess is you'll be paid but it will take a bit.
        Comment
        • Eric Cohen
          SBR Hustler
          • 06-21-08
          • 87

          #5
          I just got mine..It took 7 days. they played a little dirty pool though. I got a message the last week in October that they would stop taking wagers from Ontario players while they get accredited in Ontario and that any pending wagers or balances left at the end of the day on the 31st would be refunded. So I figured I'd make one more wager on the morning of the 31st ..a 3 game soccer total parlay paying 5 to 1. So It hits so later on I log in ready to withdraw my balance that I had to take out by the end of the day and there's a message that they voided the parlay and whats worse is it was voided after the games were over and were winners..so I contact them and they give me the we're not taking wagers from ontario players excuse and they're very sorry..so I was out over 500..pretty bush league move on their part
          Comment
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