Betmgm issue

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  • captrobey
    BARRELED IN @ SBR!
    • 09-02-10
    • 34355

    #1
    Betmgm issue
    So if sbr is now the watchdog for US books i may need help depending how this goes. I always thought Mgm was safe but after this happened i read online a ton of complaints on them. A couple having this same issue.

    I have been depositing there Win some lose some. I deposited a bunch lost some won and withdrew 3 times was waiting for my money. At the same time several deposits they have not taken out of my bank yet. The 3 deposits pretty much is i think a little more then all the deposits.

    I tried depositing several times and every time it got blocked. Then because it was blocked they locked my account. Then they wanted my license back and front my bank statement and a selfie holding my license .

    So i send all that including a selfie i used at other books and was accepted no problem. That selfie was not good enough. So i do another ,and another ,and another. I just sent 2 more equaling like 7 or 8 times and none of them are good enough.

    I read on reviews that they did the same thing to others where they never got their money. They said the same thing that they were blurry over and over.

    What scares me is they still have not taken some of my deposits out of my bank account. That would be like $4000 worth. But the 3 withdraws is around $4800. So i am worried they will take the $4000 out but keep using the blurry selfie excuse to not have to pay me.

    I almost feel like i just get the same automated response like they are not even looking at the selfies. If they hold my money hostage and never pay me idk what to do. I can try calling them tomorrow but i have no clue if that would do anything. I was hoping depending how the last 2 selfies i sent go that sbr can hep me . I guess i would have to go to the NJ gaming commission after that. I do not know what to do.
  • Microphone
    SBR MVP
    • 01-08-08
    • 2950

    #2
    I hope this gets resolved captrobey for you.

    No U.S. books in my state, yet, but soon. Have you played in any U.S. online casino (blackjack) yet? If so, any good?
    Comment
    • captrobey
      BARRELED IN @ SBR!
      • 09-02-10
      • 34355

      #3
      They just released it so my account is reopened.
      Comment
      • Fishhead
        SBR Aristocracy
        • 08-11-05
        • 40179

        #4
        Originally posted by captrobey
        They just released it so my account is reopened.
        Good to hear
        Comment
        • captrobey
          BARRELED IN @ SBR!
          • 09-02-10
          • 34355

          #5
          Originally posted by Microphone
          I hope this gets resolved captrobey for you.

          No U.S. books in my state, yet, but soon. Have you played in any U.S. online casino (blackjack) yet? If so, any good?
          I have but not a ton. I played at draftkings the rocket game and some BJ . You cannot win long term on any where i do have luck is getting a little ahead and switching to the virtual games like football . Caesars destroyed my life over a year ago i have been trying to rebuild ever since. Once you cashout a couple times you will lose a lot in there
          Comment
          • Fishhead
            SBR Aristocracy
            • 08-11-05
            • 40179

            #6
            Originally posted by captrobey
            I have but not a ton. I played at draftkings the rocket game and some BJ . You cannot win long term on any where i do have luck is getting a little ahead and switching to the virtual games like football . Caesars destroyed my life over a year ago i have been trying to rebuild ever since. Once you cashout a couple times you will lose a lot in there

            Play offshore or in Nevada...........best options.
            Comment
            • captrobey
              BARRELED IN @ SBR!
              • 09-02-10
              • 34355

              #7
              Originally posted by Fishhead
              Good to hear
              Yea what worried me was if they took the cash out of my account but never gave me my winnings that would have hurt pretty badly . They have to take out a total of $4800 but my 3 withdraws were for $5299 so i made $499
              Comment
              • captrobey
                BARRELED IN @ SBR!
                • 09-02-10
                • 34355

                #8
                Originally posted by Fishhead
                Play offshore or in Nevada...........best options.
                I really need to get back to books with good bonuses and no casinos .
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61052

                  #9
                  Originally posted by captrobey
                  So if sbr is now the watchdog for US books i may need help depending how this goes. I always thought Mgm was safe but after this happened i read online a ton of complaints on them. A couple having this same issue.

                  I have been depositing there Win some lose some. I deposited a bunch lost some won and withdrew 3 times was waiting for my money. At the same time several deposits they have not taken out of my bank yet. The 3 deposits pretty much is i think a little more then all the deposits.

                  I tried depositing several times and every time it got blocked. Then because it was blocked they locked my account. Then they wanted my license back and front my bank statement and a selfie holding my license .

                  So i send all that including a selfie i used at other books and was accepted no problem. That selfie was not good enough. So i do another ,and another ,and another. I just sent 2 more equaling like 7 or 8 times and none of them are good enough.

                  I read on reviews that they did the same thing to others where they never got their money. They said the same thing that they were blurry over and over.

                  What scares me is they still have not taken some of my deposits out of my bank account. That would be like $4000 worth. But the 3 withdraws is around $4800. So i am worried they will take the $4000 out but keep using the blurry selfie excuse to not have to pay me.

                  I almost feel like i just get the same automated response like they are not even looking at the selfies. If they hold my money hostage and never pay me idk what to do. I can try calling them tomorrow but i have no clue if that would do anything. I was hoping depending how the last 2 selfies i sent go that sbr can hep me . I guess i would have to go to the NJ gaming commission after that. I do not know what to do.
                  They use an electronic ID verification service and images just get accepted or rejected as far as CS people know. If they say they are blurry it is very likely the person just saying something to get rid of you, as they cant answer your question and know players will not accept being told that.

                  It's more often having an edge of a document not fully visible or holding ID covering a part that the verification services wants to see than being blurry.



                  Anyway, glad you got sorted Cappy.
                  .
                  Comment
                  • captrobey
                    BARRELED IN @ SBR!
                    • 09-02-10
                    • 34355

                    #10
                    Originally posted by Optional
                    They use an electronic ID verification service and images just get accepted or rejected as far as CS people know. If they say they are blurry it is very likely the person just saying something to get rid of you, as they cant answer your question and know players will not accept being told that.

                    It's more often having an edge of a document not fully visible or holding ID covering a part that the verification services wants to see than being blurry.



                    Anyway, glad you got sorted Cappy.
                    Yea i was getting worried after seeing all the negative reviews online
                    Comment
                    • pologq
                      SBR Posting Legend
                      • 10-07-12
                      • 19899

                      #11
                      glad it got settled

                      have they paid you?
                      Comment
                      • captrobey
                        BARRELED IN @ SBR!
                        • 09-02-10
                        • 34355

                        #12
                        Originally posted by pologq
                        glad it got settled

                        have they paid you?
                        They paid 2 of them still owe me one more
                        Comment
                        • Microphone
                          SBR MVP
                          • 01-08-08
                          • 2950

                          #13
                          Originally posted by captrobey
                          They paid 2 of them still owe me one more
                          Good to hear, hope that hat trick is completed for you Cap.
                          Comment
                          • captrobey
                            BARRELED IN @ SBR!
                            • 09-02-10
                            • 34355

                            #14
                            Originally posted by Microphone
                            Good to hear, hope that hat trick is completed for you Cap.
                            Still pending but at least i got 2 of the 3 for now.
                            Comment
                            • pologq
                              SBR Posting Legend
                              • 10-07-12
                              • 19899

                              #15
                              i recently re-deposited at betmgm after only playing there in february when i got their initial 100% bonus. i am liking the site.
                              Comment
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