Betonline chose to not honor any of the duplicate wagers that took place the final 2 weeks of December, which is odd considering they did for the month of January.
I must say, Betonline was extremely inconsistent and unprofessional dealing with this situation. My VIP host, Denzel Thomas, was a total dud. On 3 occasions he did nothing and actually told me Mgmnt denied my request and the decision was final. Only for me to escalate each one of those and get them resolved in my favor. There are some really great people at the company - Fredrick, Jessie, Chris R and Adam Burns seemed like a nice guys but then removed himself. Dave Mason is a total dbag /land Daysi is a joke of a supervisor. I would be surprised if she has a 9th grade education. After speaking with her this week, she thought our call was disconnected and proceed to talk shit about me to her colleagues for 2 minutes. Lol.
My request to Adam Burns and Denzel Thomas was to deactivate my account permanently or ban me. Whatever is needed to ensure they never get another dollar from me.
I’m closing they are jokers, I deposited $250k over a 7 month period. They lost me for life over $7k. After acknowledging and honoring credits due to issues with their platform duplicating and replicating live wagers..
good luck if you play with them. Comps’s suck mgmt suck but there are some good people Moede’s in there
I must say, Betonline was extremely inconsistent and unprofessional dealing with this situation. My VIP host, Denzel Thomas, was a total dud. On 3 occasions he did nothing and actually told me Mgmnt denied my request and the decision was final. Only for me to escalate each one of those and get them resolved in my favor. There are some really great people at the company - Fredrick, Jessie, Chris R and Adam Burns seemed like a nice guys but then removed himself. Dave Mason is a total dbag /land Daysi is a joke of a supervisor. I would be surprised if she has a 9th grade education. After speaking with her this week, she thought our call was disconnected and proceed to talk shit about me to her colleagues for 2 minutes. Lol.
My request to Adam Burns and Denzel Thomas was to deactivate my account permanently or ban me. Whatever is needed to ensure they never get another dollar from me.
I’m closing they are jokers, I deposited $250k over a 7 month period. They lost me for life over $7k. After acknowledging and honoring credits due to issues with their platform duplicating and replicating live wagers..
good luck if you play with them. Comps’s suck mgmt suck but there are some good people Moede’s in there