Bovada is attempting to steal 25,000 from me. Don't know where else to go.

[Barrakuda]

If people are interested in the bets I authorize Bovada to share my wagers here. I've given them every piece of information they've asked for. They should have to show why they confiscated my money. They haven't shared that information with me or SBR.

Why would Bovada post the wager?

You can post it here..

[Roger T. Bannon]

That's kind of the point of the post.

[PD77]

Why would Bovada post the wager?

You can post it here..

We’ve been asking for the wager since October, the most information we received was $9000 on a French Open parlay. For whatever reason OP doesn’t want to be specific. TBH, I don’t really care anymore, OP doesn’t seem to care that much and SBR is inept with any complaints concerning Bovada. If it’s Heritage, GTBets, youwager etc, sure SBR can help, not as much with Bovada. Bovada is still A+ so they’re paying that bill.

[Barrakuda]

Yeah, some info. from SBR would be nice here. But I guess they're too busy moderating Trump threads.

The OP's refusal to post his exact wager is telling, IMO. But if this whole thing is a simple past-post or correlated parlay, why would SBR not just say so? Prob. nothing to do with $$.

[Roger T. Bannon]

This is not exactly a problem situation. Bovada is paying out as usual except for a group that it is investigating.

In this type of situation, SBR has to defer to Bovada. They are not seeing any issues.

It is pretty obvious what the issue is.

[gym rat]

This is not exactly a problem situation. Bovada is paying out as usual except for a group that it is investigating.

In this type of situation, SBR has to defer to Bovada. They are not seeing any issues.

It is pretty obvious what the issue is.

What is the obvious issue Roger? Why are these select few not being paid? If they are all betting correlated parlays then I guess that is a gray area. Fill us all in please!

[gym rat]

I was a little concerned after hearing the cluster of Bovada no pays and thought that I may have to hassle on a payout. However I have to say my withdrawal was one of the smoothest withdraws that I have ever had. They didn't ask for any documentation whatsoever and I did receive the initial sign up bonus. I was pleasantly surprised .

[HedgeHog]

Going on 3 months since the OP submitted a complaint. Embarrassing that there is no update on this, because Bovada has had plenty of time to respond.

[Barrakuda]

SBR's #1, #2 thru #20 move when a sponsor is accused of wrongdoing is to see if the thread falls off the front page.

Obviously, if it was a simple case of the player taking a shot, they would say so and close the case. There are literally hundreds of threads like this that they ignore until no one is bumping them any more.

[Optional]

Oh yeah right Barracuda. That's about as true as Trump having won the elections in all 50 states, but for fraud.

Some times it can be just none of the publics business what went on, unless the thread OP wants to tell you.

That is about the only time calls by people like you demanding info when not involved are just ignored.


I don't know what their problem is but was told by the dispute agent that Bovada had said they were firmly sticking to this decision. But I should wait and see a bit longer before saying anything. Then about 2 weeks ago a Bovada rep contacted me on live chat and said they were looking back into this and would contact the OP directly. That's the best I can offer as far as public info.

[Tarnski]

Oh yeah right Barracuda. That's about as true as Trump having won the elections in all 50 states, but for fraud.

Some times it can be just none of the publics business what went on, unless the thread OP wants to tell you.

That is about the only time calls by people like you demanding info when not involved are just ignored.


I don't know what their problem is but was told by the dispute agent that Bovada had said they were firmly sticking to this decision. But I should wait and see a bit longer before saying anything. Then about 2 weeks ago a Bovada rep contacted me on live chat and said they were looking back into this and would contact the OP directly. That's the best I can offer as far as public info.

Optional, any luck hearing anything about my situation? Feel free to share info obtained publicly

[Barrakuda]

Oh yeah right Barracuda. That's about as true as Trump having won the elections in all 50 states, but for fraud.

Some times it can be just none of the publics business what went on, unless the thread OP wants to tell you.

That is about the only time calls by people like you demanding info when not involved are just ignored.


I don't know what their problem is but was told by the dispute agent that Bovada had said they were firmly sticking to this decision. But I should wait and see a bit longer before saying anything. Then about 2 weeks ago a Bovada rep contacted me on live chat and said they were looking back into this and would contact the OP directly. That's the best I can offer as far as public info.

Yeah, you really know what's going on if you think I like Trump, LOL.

By all means, take your time. It's only been three months.

[DeeDeeKing]

Told Bovada would reach out three weeks ago. Still haven't heard from them. With them holding my 25K you would think they would provide a reason after 3 months.

[Roger T. Bannon]

What is the obvious issue Roger? Why are these select few not being paid? If they are all betting correlated parlays then I guess that is a gray area. Fill us all in please!

rat, if it looks like a rat and it smells like a rat, it is usually a rat.

[Colonist]

rat, if it looks like a rat and it smells like a rat, it is usually a rat.

The only thing around here that looks like a rat and smells like a rat is Roger T Bannon

[DeeDeeKing]

Im trying to be patient here but that Biovada guy never reached out.No one at SBR will return my emails,guess Bovada will just randomly block and take my funds right after i ve asked in the live chat wtf is going on with my payout ,and still keep their A rating

Bovada / SBR please provide a reason why they are holding my 25k

[Colonist]

Im trying to be patient here but that Biovada guy never reached out.No one at SBR will return my emails,guess Bovada will just randomly block and take my funds right after i ve asked in the live chat wtf is going on with my payout ,and still keep their A rating

Bovada / SBR please provide a reason why they are holding my 25k

Did you ever try calling them like I suggested? After months of no response, the results were completely different once I pursued that path.

[DeeDeeKing]

I see other threads where the Sportsbook are disputing the claim get the title "disputed". That hasn't happened to my thread after 4 months. Does this mean Bovada doesn't dispute that it is refusing to pay my 25k with no valid reason?

[Mugsy777]

you are a well known scammer offshore , go away son, you got caught

[DeeDeeKing]

wtf,I am not a scammer. Why don't you show me another time I claimed a book robbed me? Why are you making this up?

[dave11486]

I simply wanted them to honor a bonus for my aggregate deposit (literally 1 minute apart) of $520. They said nope. That’s unreasonable, but ok. I try to withdrawal and they restrict the withdrawal? I forfeited the bonus you crooks. So, how is this possible? And, why would any patron here play this slimy game with them. I would appreciate some help and support here.

[Chiefs83]

Pathetic can’t get a response from SBR...turn it around what if you are this player

[Optional]

Did you ask them about getting the bonus based on two separate deposits beforehand?

Why wont they let you withdraw?

Do they want you to complete the 1x rollover?

[dave11486]

I did not ask beforehand. I asked like two minutes after both deposits.

They said Anti Money Laundering. Haha it’s $520, but I get it.

Yes that’s exactly what they want. I requested if they can’t honor a withdrawal, they need to re-instate my bonus. Still really pissed off.

Thanks for taking the time to discuss the matter. It means a lot. I was really hot about it last night.

[jp5148]

So you made two deposits, and bonus was automatically applied to first. When they wouldn’t apply bonus to both deposits you get mad and forfeit bonus and try to withdraw without completing 1x rollover. Then you get mad again when they would not reinstate forfeited bonus? I don’t see anything bovada done wrong here. Perhaps if you talked with them before making deposits and explained situation they would have worked with you.

[Optional]

I did not ask beforehand. I asked like two minutes after both deposits.

They said Anti Money Laundering. Haha it’s $520, but I get it.

Yes that’s exactly what they want. I requested if they can’t honor a withdrawal, they need to re-instate my bonus. Still really pissed off.

Thanks for taking the time to discuss the matter. It means a lot. I was really hot about it last night.

That's the justification but if you feel the bonus was not honored as expected and still want to just close your account after sleeping on it, an email will work much much better than live chat. They should forget that AML stuff and just let you go if it's over a bonus "misunderstanding" and you just dont want to deal with them ever again.

[Roger T. Bannon]

This is like taking a bonus and depositing a $500 max deposit bonus and then realizing you get $500 for the bonus and wanting to make another to get credit for it. It would be nice if they would give it to you. But they won't. Get it right the first time.

[dave11486]

So you made two deposits, and bonus was automatically applied to first. When they wouldn’t apply bonus to both deposits you get mad and forfeit bonus and try to withdraw without completing 1x rollover. Then you get mad again when they would not reinstate forfeited bonus? I don’t see anything bovada done wrong here. Perhaps if you talked with them before making deposits and explained situation they would have worked with you.

Have you ever tried “talking with them” it takes an hour for a simple task to be accomplished. How can you say this stuff with a straight face?!

[dave11486]

This is like taking a bonus and depositing a $500 max deposit bonus and then realizing you get $500 for the bonus and wanting to make another to get credit for it. It would be nice if they would give it to you. But they won't. Get it right the first time.

I knew exactly what the bonus was. I was asking for a courtesy because I had two different wallets I needed to use. Listen, if they want to a quibble over a $75 bonus, I’m happy to do it. I was all set to deposit about 15-20k for March Madness, but they wanted to make a stand here. It’s now a matter of principle. I don’t owe them shit and I guess they don’t owe me shit, but I will go elsewhere if this is how they play it there.

[dave11486]

That's the justification but if you feel the bonus was not honored as expected and still want to just close your account after sleeping on it, an email will work much much better than live chat. They should forget that AML stuff and just let you go if it's over a bonus "misunderstanding" and you just dont want to deal with them ever again.

Yeah the initial chat I had was terribly long ~ 45 minutes. I had to forfeit the bonus to try to withdrawal. They said no because of AML. I’ve asked to have the bonus re-instated bc I understand AML policy. That’s fine, but they aren’t adding the bonus back on after two email attempts now. This is inexcusable customer service in my book. I’ve been a long time customer and have a totally fair request and they want to be cheap and waste my time.

[dave11486]

Ok they took me right back to where I was yesterday without any further issue. I was awarded the 75% bonus on my first deposit. I am completely satisfied with the end result. There are rules and they are sticking to them. I get it. If a mod feels the need to delete this thread, if they think it reflects poorly on Bovada, I think that is fair. They made it right in my book. Thanks for any and all help/advice!

[Optional]

Ok they took me right back to where I was yesterday without any further issue. I was awarded the 75% bonus on my first deposit. I am completely satisfied with the end result. There are rules and they are sticking to them. I get it. If a mod feels the need to delete this thread, if they think it reflects poorly on Bovada, I think that is fair. They made it right in my book. Thanks for any and all help/advice!

Good news

[Ant23]

Ok they took me right back to where I was yesterday without any further issue. I was awarded the 75% bonus on my first deposit. I am completely satisfied with the end result. There are rules and they are sticking to them. I get it. If a mod feels the need to delete this thread, if they think it reflects poorly on Bovada, I think that is fair. They made it right in my book. Thanks for any and all help/advice!

My suggestion would be to go to the community forum they offer and get one of the Mods there to help b/c Live Chat at Bovada is useless. Glad they sorted things out to your liking but something has definitely "changed" there with the Bonuses etc. Don't believe me? Read the comments in the community forum there

[Roger T. Bannon]

I knew exactly what the bonus was. I was asking for a courtesy because I had two different wallets I needed to use. Listen, if they want to a quibble over a $75 bonus, I’m happy to do it. I was all set to deposit about 15-20k for March Madness, but they wanted to make a stand here. It’s now a matter of principle. I don’t owe them shit and I guess they don’t owe me shit, but I will go elsewhere if this is how they play it there.

They know you aren't going anywhere for long.

[DeeDeeKing]

At this point I've had enough. In the past, I received both messages and emails from SBR saying they're looking into it. But I've heard nothing from my SBR rep since November 2020. I sent four emails to him over that time period. I've DM'ed a helpful mod but there's only so much they can do.
I provided Bovada and SBR every piece of documentation they asked for, this includes:
- State ID
- Utility bill
- Screenshots of every one of my bets(SBR)
SBR knows I didn't breach any terms. Bovada never provided them any information counter to that.
It's time to conclude this issue. I'd like SBR to say Bovada is taking my funds and offering no justification other than me being a pain in the ass in live chat.