Reason for cease of Sportsbook.com complaints?

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  • HedgeHog
    SBR Posting Legend
    • 09-11-07
    • 10128

    #36
    Originally posted by crinkle
    if you mess with sportsbook.com they're going to screw you but if you play legitimately nothing is going to happen.
    Spoken like a true SB.com shill. Plenty of better Books out there--why deal with this POS outfit?
    Comment
    • cinpls081
      SBR Wise Guy
      • 05-09-08
      • 655

      #37
      The bottom line is you morons could be making money instead you come on here and slam a company that pays in less the 24 hours. Anyone who is thinking about using sbook is crazy to not open an account. As for guys who got shut down fine they are not telling us the entire story so again its easy to slam them
      Last edited by cinpls081; 08-07-09, 06:44 AM.
      Comment
      • HedgeHog
        SBR Posting Legend
        • 09-11-07
        • 10128

        #38
        It's moronic that people still play at SB despite overwhelming evidence of past theft. What makes you think it won't happen again? Once a thief, always a thief.
        Comment
        • cinpls081
          SBR Wise Guy
          • 05-09-08
          • 655

          #39
          Originally posted by HedgeHog
          It's moronic that people still play at SB despite overwhelming evidence of past theft. What makes you think it won't happen again? Once a thief, always a thief.
          You may be right about that but in the meantime take 10-20 from them in a couple of months...
          Comment
          • Tomato
            SBR MVP
            • 01-29-09
            • 1251

            #40
            Originally posted by Zelda
            Isn´t there a thread somewhere here, 100000 pages long....actually it´s prolly the longest thread ever created here lol..called "sportsbook.com withdrawal delay" or something similiar?

            Check it out
            Tomato has checked it out before starting this thread.

            The thread essentially died as people stopped complaining, there hasn't been complaints all year, hence the start of this thread.

            Tomato is wondering if there are any complaints that didn't involve:

            1) Correlated parlay betting
            2) Bonuses
            Comment
            • HedgeHog
              SBR Posting Legend
              • 09-11-07
              • 10128

              #41
              Multiple accounts was another reason to steal. If you have accounts at any of their sister Books, they can confiscate your funds.
              Comment
              • trixtrix
                Restricted User
                • 04-13-06
                • 1897

                #42
                Originally posted by Tomato
                Tomato has checked it out before starting this thread.

                The thread essentially died as people stopped complaining, there hasn't been complaints all year, hence the start of this thread.

                Tomato is wondering if there are any complaints that didn't involve:

                1) Correlated parlay betting
                2) Bonuses

                trixtrix is wondering if there are any sportsbook complaints that didn't involve:

                1.) making/accepting wagers
                2.) colours
                3.) words
                4.) people
                5.) planet earth

                ..otherwise they're obv legit
                Comment
                • GELATINOUS CUBE
                  SBR MVP
                  • 08-09-09
                  • 4534

                  #43
                  Gambleballs and durito, i am in your shoes right now. Gambleballs, especially. So did they stiff you or are you waiting for your final check or did you get it??????? Please post.

                  And to you other guys, sportsbook straight shut me down to, with the same email statement. I thought maybe its because i'm a dick online. But i'm only a dick when someone is trying to f. With me, ya know.

                  But hey i guess its a compliment cuz i won my last 6 out of 7 bets before they cut me off, and i sweep or go 75% like every night.

                  If i ever get paid, i'll start posting plays and show you guys.
                  blog '09-'10: 37-16: +$31,900
                  mlb 2010; 16-12: +$4,540
                  gellyhoops 2010: 10-6 +$3,150
                  overall: 63-34 +$40,290
                  Comment
                  • RICHIE801
                    SBR Sharp
                    • 05-25-09
                    • 393

                    #44
                    After reading this thread and many like it I thought, eh **** it lets see what this is all about. Put a 100 into a sportsbook.com account hit a Parlay and requested the payout and didnt ask for the bonus. They cancelled payout and asked me for a bunch of stuff. I had fun chatting with them. Many great books I discovered online, sportsbook is a joke.

                    Please wait for a site operator to respond. You are currently customer 1 in queue. Thank you for your patience.

                    Hello, my name is Peter Campbell. I'll be assisting you today.

                    You: why is that peter?
                    Peter Campbell: We do understand that providing documentation can be extremely frustrating, but as an internationally respected sportsbook we must safeguard all financial transactions on our site. We apologize sincerely for any inconvenience this may cause.
                    Unfortunately, once documents have been requested we cannot proceed with any transactions until all account information has been verified. We greatly appreciate your efforts to help us resolve this situation. Please forward the requested documents to us at your earliest convenience. Please let us know if you have any questions regarding what needs to be sent.

                    You: what if the utility bill is in my wifes name?
                    You: and you are not internationally respected im requesting a payout cause I heard how bad of a book you guys are for payouts
                    You: what if the utility bill is in my wifes name?
                    You: what if the utility bill is in my wifes name?
                    You: what if the utility bill is in my wifes name?
                    Peter Campbell: I assure you this is only for your security, we want to make sure that your payouts get to you and you only
                    You: thats absurd
                    Peter Campbell: Then you will have to send in a bank statement showing your name, billing address. Bank account number, ABA/Routing number, bank name, bank address.
                    You: what if the utility bill is in my wifes name?
                    You: i deposited cash dont use banls [period
                    You: banks*
                    You: Didnt use a bank for the deposit
                    You: dont have any bank accounts
                    Peter Campbell: I understand, but we need to verify your information before we send a payout.
                    You: like id tell you shady ****ers any bank info if i did
                    You: how are you gonna verify it?
                    Peter Campbell: We need to confirm all the information with the bank or with a statement. We need to see it on paper.
                    You: how are you gonna verify it?
                    You: what kind of statement?
                    Peter Campbell: Regular bank statement, it could be an online statement or a letter from your bank confirming the billing address.
                    You: CAN YOU READ? I DONT HAVE A BANK ACCOUNT ANYWHERE.
                    You: CAN YOU READ? I DONT HAVE A BANK ACCOUNT ANYWHERE.
                    Peter Campbell: Any government Id will be fine, we can also use a Cellular Bill
                    You: BOTH OF THOSE THINGS WILL WORK?
                    Peter Campbell: yes, we need an official form of ID and any Utility Bill
                    You: YOU JUST SAID CELLULAR
                    You: LOOK ILL PROVIDE A GOVERNMENT ID AND A CELL PHONE BILL
                    Peter Campbell: Cellular bills work just fine
                    You: HOW TO I SHOW YOU CHEAP GUYS THIS STUFF?
                    You: DO*
                    Peter Campbell: Please scan the requested documents, attach them to an email and send them to the following address:
                    documents@gamingsupport.net

                    Please ensure that your customer ID number is prominent on the subject line of the email and check the quality of your scan to ensure that all information is fully legible.

                    The scanned documents in total should not exceed 5MB in size. Ideally, they should be much smaller. If you have saved your scanned images as .jpg files, they will be compressed and size should not present a problem.

                    Once we have fully reviewed the documentation we will promptly email you with an update.

                    You can also upload the documents here on our secure server for review.

                    You: WILL SEND THEM AS SOON AS I GET BY A SCANNER.
                    Peter Campbell: Sound good. Is there anything else I can help you with?
                    You: I was gonna deposit a 1,000 initially, thank god I didn't.
                    You: peter you should have some pride and not work for crooks
                    Peter Campbell: Thanks for chatting Russell.
                    You: why dont you guys inform people up front you gotta do all this to get paid?
                    Peter Campbell: It is on the rules and regulations that you signed when you opened your account.
                    You: Ah, nice, the used car sales approach.
                    Peter Campbell: Once again, I apologize for the delay. I will be with you in a moment.
                    Peter Campbell: Is there any other issue I can clarify for you Russell?
                    You: You could be a doll and cut me that check anyway without makin me do all this monkey work later on opening night of college football, wont be placing any bets with you cheap-o's though
                    Peter Campbell: Thank you for waiting. I will be right with you.
                    Peter Campbell: I'm sorry for the delay. I'll be right with you.
                    Peter Campbell: Thanks for chatting. If you are fully satisfied with the outcome of this chat then I am going to close the connection shortly. Please contact us again if you have any questions.
                    You: May I ask for yo personally?
                    You: you*
                    Peter Campbell: yes, you may.
                    You: I certainly will thank you.
                    Peter Campbell: alright, have a nice day.
                    You: have a miserable one.
                    Peter Campbell: Thanks for chatting. If you are fully satisfied with the outcome of this chat then I am going to close the connection shortly. Please contact us again if you have any questions.
                    You: How could I be satisfied? (fart)
                    Peter Campbell: Thank you for waiting. I will be right with you.
                    Peter Campbell: Once again, I apologize for the delay. I will be with you in a moment.
                    You: its all good
                    There may be a problem communicating with Peter Campbell. Please wait while your chat is transferred to another operator.

                    Hello, my name is Nellie Baxter. I'll be assisting you today.

                    Nellie Baxter: Please bear with me while I look up your account details.....
                    Nellie Baxter: How may I help you today?
                    You: Nellie I have to go make a deposit at another book but I will be back to speak with Mr Campbell next time. thanks.
                    Nellie Baxter: You're very welcome.

                    (for the record the smiley faces dont take up an image like that in thier chat)
                    Comment
                    • Halifax
                      SBR Wise Guy
                      • 08-10-05
                      • 553

                      #45
                      Originally posted by RICHIE801
                      After reading this thread and many like it I thought, eh **** it lets see what this is all about. Put a 100 into a sportsbook.com account hit a Parlay and requested the payout and didnt ask for the bonus. They cancelled payout and asked me for a bunch of stuff. I had fun chatting with them. Many great books I discovered online, sportsbook is a joke.

                      Please wait for a site operator to respond. You are currently customer 1 in queue. Thank you for your patience.

                      Hello, my name is Peter Campbell. I'll be assisting you today.

                      You: why is that peter?
                      Peter Campbell: We do understand that providing documentation can be extremely frustrating, but as an internationally respected sportsbook we must safeguard all financial transactions on our site. We apologize sincerely for any inconvenience this may cause.
                      Unfortunately, once documents have been requested we cannot proceed with any transactions until all account information has been verified. We greatly appreciate your efforts to help us resolve this situation. Please forward the requested documents to us at your earliest convenience. Please let us know if you have any questions regarding what needs to be sent.

                      You: what if the utility bill is in my wifes name?
                      You: and you are not internationally respected im requesting a payout cause I heard how bad of a book you guys are for payouts
                      You: what if the utility bill is in my wifes name?
                      You: what if the utility bill is in my wifes name?
                      You: what if the utility bill is in my wifes name?
                      Peter Campbell: I assure you this is only for your security, we want to make sure that your payouts get to you and you only
                      You: thats absurd
                      Peter Campbell: Then you will have to send in a bank statement showing your name, billing address. Bank account number, ABA/Routing number, bank name, bank address.
                      You: what if the utility bill is in my wifes name?
                      You: i deposited cash dont use banls [period
                      You: banks*
                      You: Didnt use a bank for the deposit
                      You: dont have any bank accounts
                      Peter Campbell: I understand, but we need to verify your information before we send a payout.
                      You: like id tell you shady ****ers any bank info if i did
                      You: how are you gonna verify it?
                      Peter Campbell: We need to confirm all the information with the bank or with a statement. We need to see it on paper.
                      You: how are you gonna verify it?
                      You: what kind of statement?
                      Peter Campbell: Regular bank statement, it could be an online statement or a letter from your bank confirming the billing address.
                      You: CAN YOU READ? I DONT HAVE A BANK ACCOUNT ANYWHERE.
                      You: CAN YOU READ? I DONT HAVE A BANK ACCOUNT ANYWHERE.
                      Peter Campbell: Any government Id will be fine, we can also use a Cellular Bill
                      You: BOTH OF THOSE THINGS WILL WORK?
                      Peter Campbell: yes, we need an official form of ID and any Utility Bill
                      You: YOU JUST SAID CELLULAR
                      You: LOOK ILL PROVIDE A GOVERNMENT ID AND A CELL PHONE BILL
                      Peter Campbell: Cellular bills work just fine
                      You: HOW TO I SHOW YOU CHEAP GUYS THIS STUFF?
                      You: DO*
                      Peter Campbell: Please scan the requested documents, attach them to an email and send them to the following address:
                      documents@gamingsupport.net

                      Please ensure that your customer ID number is prominent on the subject line of the email and check the quality of your scan to ensure that all information is fully legible.

                      The scanned documents in total should not exceed 5MB in size. Ideally, they should be much smaller. If you have saved your scanned images as .jpg files, they will be compressed and size should not present a problem.

                      Once we have fully reviewed the documentation we will promptly email you with an update.

                      You can also upload the documents here on our secure server for review.

                      You: WILL SEND THEM AS SOON AS I GET BY A SCANNER.
                      Peter Campbell: Sound good. Is there anything else I can help you with?
                      You: I was gonna deposit a 1,000 initially, thank god I didn't.
                      You: peter you should have some pride and not work for crooks
                      Peter Campbell: Thanks for chatting Russell.
                      You: why dont you guys inform people up front you gotta do all this to get paid?
                      Peter Campbell: It is on the rules and regulations that you signed when you opened your account.
                      You: Ah, nice, the used car sales approach.
                      Peter Campbell: Once again, I apologize for the delay. I will be with you in a moment.
                      Peter Campbell: Is there any other issue I can clarify for you Russell?
                      You: You could be a doll and cut me that check anyway without makin me do all this monkey work later on opening night of college football, wont be placing any bets with you cheap-o's though
                      Peter Campbell: Thank you for waiting. I will be right with you.
                      Peter Campbell: I'm sorry for the delay. I'll be right with you.
                      Peter Campbell: Thanks for chatting. If you are fully satisfied with the outcome of this chat then I am going to close the connection shortly. Please contact us again if you have any questions.
                      You: May I ask for yo personally?
                      You: you*
                      Peter Campbell: yes, you may.
                      You: I certainly will thank you.
                      Peter Campbell: alright, have a nice day.
                      You: have a miserable one.
                      Peter Campbell: Thanks for chatting. If you are fully satisfied with the outcome of this chat then I am going to close the connection shortly. Please contact us again if you have any questions.
                      You: How could I be satisfied? (fart)
                      Peter Campbell: Thank you for waiting. I will be right with you.
                      Peter Campbell: Once again, I apologize for the delay. I will be with you in a moment.
                      You: its all good
                      There may be a problem communicating with Peter Campbell. Please wait while your chat is transferred to another operator.

                      Hello, my name is Nellie Baxter. I'll be assisting you today.

                      Nellie Baxter: Please bear with me while I look up your account details.....
                      Nellie Baxter: How may I help you today?
                      You: Nellie I have to go make a deposit at another book but I will be back to speak with Mr Campbell next time. thanks.
                      Nellie Baxter: You're very welcome.

                      (for the record the smiley faces dont take up an image like that in thier chat)
                      Since you were basically an asshole from the first sentence you wrote in the Chat, I'm surprised the guy didn't tell you to **** off.

                      How old are you anyway ? 14 ?
                      Comment
                      • Justin7
                        SBR Hall of Famer
                        • 07-31-06
                        • 8577

                        #46
                        To be fair, I have noticed a recent change in attitude from management. One of the people I have spoken to has worked hard to fix things (the two complaints I've had in the last 6 months were cleared up quickly).

                        If only they hadn't stolen high 6-figures from parlay winners...
                        Comment
                        • InTheHole
                          SBR Posting Legend
                          • 04-28-08
                          • 15243

                          #47
                          Originally posted by Justin7
                          To be fair, I have noticed a recent change in attitude from management. One of the people I have spoken to has worked hard to fix things (the two complaints I've had in the last 6 months were cleared up quickly).

                          If only they hadn't stolen high 6-figures from parlay winners...
                          Comment
                          • gambleballs
                            SBR Sharp
                            • 10-15-07
                            • 466

                            #48
                            Originally posted by GELATINOUS CUBE
                            Gambleballs and durito, i am in your shoes right now. Gambleballs, especially. So did they stiff you or are you waiting for your final check or did you get it??????? Please post.

                            And to you other guys, sportsbook straight shut me down to, with the same email statement. I thought maybe its because i'm a dick online. But i'm only a dick when someone is trying to f. With me, ya know.

                            But hey i guess its a compliment cuz i won my last 6 out of 7 bets before they cut me off, and i sweep or go 75% like every night.

                            If i ever get paid, i'll start posting plays and show you guys.
                            Sorry I didnt see this sooner. They say they are sending payment after they verify my details. Which I had already sent in for previous withdraws, but they want it again, with updated bills and bank statements when I hadnt moved or used any new deposit methods. Sounds like they are just trying to find a reason not to pay or at least slow pay my final withdraw. Ill post when/if i receive payment.
                            Comment
                            • gambleballs
                              SBR Sharp
                              • 10-15-07
                              • 466

                              #49
                              Originally posted by Justin7

                              If only they hadn't stolen high 6-figures from parlay winners...

                              Indeed. None of the directly connected Sportsbook.com books deserve any sort of upgrade without addressing these past issues. Doesn't matter if they are paying now and resolving complaints or not. If they did it once and got away with it, they will certainly pull a similar stunt in the future.
                              Comment
                              • aggieshawn
                                SBR MVP
                                • 01-24-07
                                • 4377

                                #50
                                sportsbook are crooks - plain and simple. sure the have legit players that they pay. but then they will turn on anyone or anything because you try and get one of the bonus they bombard you with.
                                Comment
                                • gambleballs
                                  SBR Sharp
                                  • 10-15-07
                                  • 466

                                  #51
                                  My closed account finally got paid the balance.

                                  Unfortunately I had to take their word for what the balance was, and that I didnt have any pending futures, because they wouldn't let me login.
                                  Comment
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