Betdsi Is a COMPLETE JOKE
A little background, I am a casual customer of theirs. I put $50 here and there over a year or so's time, yet to cash out. Probably put maybe $500-$700 into them, overall. I'm not a high roller by any stretch but not a freeloader, either.
Well, I took a $25 freeplay a couple weeks ago that they offered and met the 6 x rollover requirements and got it up to $375. I asked to just transfer it to my cash account (trying to be nice and keep it with them) and they told me I could only do that if I took a 30% bonus and 10 x rollover. I told them to just send me the cash. They said it would be 48 hours to 'convert' it.
I'm going on 2 weeks of excuses when they said it was a 48 hour process. I've heard that the 'manager is not in.' And he 'called in sick this week.' All kinds of lamo excuses over $250.
If they're doing this to me over $250, I would use caution with them using any real money. Anyone sticking up for them has to be a paid shill. I'm a real person and am experiencing this.
My past two emails to customer service have not been answered and my request to have a manager speak to me has been ignored. MY ADVICE IS AVOID ALTOGETHER.
Well, I took a $25 freeplay a couple weeks ago that they offered and met the 6 x rollover requirements and got it up to $375. I asked to just transfer it to my cash account (trying to be nice and keep it with them) and they told me I could only do that if I took a 30% bonus and 10 x rollover. I told them to just send me the cash. They said it would be 48 hours to 'convert' it.
I'm going on 2 weeks of excuses when they said it was a 48 hour process. I've heard that the 'manager is not in.' And he 'called in sick this week.' All kinds of lamo excuses over $250.
If they're doing this to me over $250, I would use caution with them using any real money. Anyone sticking up for them has to be a paid shill. I'm a real person and am experiencing this.
My past two emails to customer service have not been answered and my request to have a manager speak to me has been ignored. MY ADVICE IS AVOID ALTOGETHER.