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  • moojoo
    SBR Wise Guy
    • 09-02-16
    • 938

    #211
    Optional have you ever heard some Euro book had problem like that,or Aussie facing book? Only some Costarican books.

    My opinion is they cant be A+ with so many security breaches...
    Comment
    • lonnie55
      SBR MVP
      • 04-08-16
      • 2689

      #212
      Originally posted by moojoo
      Optional have you ever heard some Euro book had problem like that
      tipico has a massive problem with hacked accounts. You can find out when you google in German "tipico gehackt"

      I'm not sure how big tipico in other countries is but in Germany it's THE sportsbook right now with big TV campaign and around 1,000 shops
      Comment
      • sweep
        SBR Posting Legend
        • 10-09-10
        • 16753

        #213
        Not sure why SBR is pulling the sheets over this issue.....not like its the first time or the 5th for that matter. Address it, solve it, move on
        Comment
        • Optional
          Administrator
          • 06-10-10
          • 61423

          #214
          Originally posted by moojoo
          Optional have you ever heard some Euro book had problem like that,or Aussie facing book? Only some Costarican books.

          My opinion is they cant be A+ with so many security breaches...
          We've had complaints about hacked accounts at many books. It's usually the players device/email compromised though, so not really a book-centric problem generally. But it happens everywhere to some extent.

          There does seem to have been more instances of this with BOL this year than we'd expect from one book. That could simply mean one determined 'hacker' chases around for info on people with BOL accounts and targets them though. It's not automatically a security problem or an inside job or anything nefarious or slack on the book's side.

          If you had to deal with books who don't act fairly when this comes up you'd also appreciate it like I do when you see a book act fairly and without fear of looking bad for it.

          I have another case right now for a similar amount gone missing at another book. The player had arranged additional account security which the book did not follow and that book is simply saying it's not our problem. This is the more common position of books when this comes up.
          .
          Comment
          • jjgold
            SBR Aristocracy
            • 07-20-05
            • 388179

            #215
            at the betonline complaints

            seems like bonus whores with multiple accounts or scammers
            Last edited by jjgold; 09-17-18, 02:48 PM.
            Comment
            • moojoo
              SBR Wise Guy
              • 09-02-16
              • 938

              #216
              Originally posted by Optional
              We've had complaints about hacked accounts at many books. It's usually the players device/email compromised though, so not really a book-centric problem generally. But it happens everywhere to some extent.

              There does seem to have been more instances of this with BOL this year than we'd expect from one book. That could simply mean one determined 'hacker' chases around for info on people with BOL accounts and targets them though. It's not automatically a security problem or an inside job or anything nefarious or slack on the book's side.

              If you had to deal with books who don't act fairly when this comes up you'd also appreciate it like I do when you see a book act fairly and without fear of looking bad for it.

              I have another case right now for a similar amount gone missing at another book. The player had arranged additional account security which the book did not follow and that book is simply saying it's not our problem. This is the more common position of books when this comes up.
              I appreciate your respons. But 1 thing is bugging me,wouldnt hacker try to steal his money especially with btc transfers that cant be reversed. I cant think of that people spending time just to penetrate you up and not take your money.
              Lonnie i didnt know about Tipico problems. Can you tell us more what they are about,because to be honest im only at SBR forum, not even local in my country if there is any.
              Comment
              • ki dice
                SBR MVP
                • 10-31-14
                • 1178

                #217
                These books need to be held accountable just like the players when shit like this happen
                Comment
                • ki dice
                  SBR MVP
                  • 10-31-14
                  • 1178

                  #218
                  How about an apology from them.The poor poster wanted to give out donations of his own money that got taken away.How about the book being held accountable and say you know what can we do to make you’re experience here more pleasant in the future.Cater to the player no one should have to go through 50 grand of there money just disappearing like that
                  Comment
                  • qsgsg
                    SBR High Roller
                    • 07-14-18
                    • 106

                    #219
                    Originally posted by moojoo
                    I appreciate your respons. But 1 thing is bugging me,wouldnt hacker try to steal his money especially with btc transfers that cant be reversed. I cant think of that people spending time just to penetrate you up and not take your money.
                    Lonnie i didnt know about Tipico problems. Can you tell us more what they are about,because to be honest im only at SBR forum, not even local in my country if there is any.
                    1. Hacker hired by other books to tarnish reputation of other books.

                    2. Or hacker hired by the company itself to hack into their own system (probably with some help of course) to clean up the account.

                    Although the 2nd may sound ridiculous, it could absolve any staff or prevent whistleblowing.
                    Comment
                    • qsgsg
                      SBR High Roller
                      • 07-14-18
                      • 106

                      #220
                      Originally posted by timdog12
                      New update On my account. The 36k was fully issued back to my account. Much respect to betonline man. I got to say didn’t know what to expect at all. I appreciate all the hard work the betonline team put in during this investigation.
                      Glad to hear you got your winnings back. Also great job on the SBR mediators end.
                      Comment
                      • lonnie55
                        SBR MVP
                        • 04-08-16
                        • 2689

                        #221
                        Originally posted by moojoo
                        Lonnie i didnt know about Tipico problems. Can you tell us more what they are about
                        Actually all the cases are pretty similar to those at Betonline. People complained about their funds being transferred to the Casino and gambled away. Some reports were about withdrawals to foreign bank accounts. In the end most of the cases got resolved AFAIK.
                        Comment
                        • shari91
                          BARRELED IN @ SBR!
                          • 02-23-10
                          • 32661

                          #222
                          Everyone - including myself - needs to be extremely careful with the information we post online anywhere, especially on a forum dedicated to sports and gambling. Even after dealing with hacking complaints for many years, I still have had alerts from a couple of sportsbooks that someone is attempting to access my account and they're wanting to verify if it's me. Lou wrote a very helpful article that after re-reading it just now let me know that I've been a bit complacent with passwords, etc so I'll be off to correct that immediately. If you get a chance, have a look... it's not a long one. https://www.sportsbookreview.com/spo...hackers-75308/

                          Oh and please don't blast all the personal info that timdog and many of us have on here in the future. When new accounts attempt to sign up here we look at each one to prevent fraud/multi-accounting/etc and it's astonishing how much information that pops up even if you select a username that's nothing like your real one. And I'm nowhere near a techie so imagine what a determined hacker could do! At our core we're creatures of habit with usernames and such and there'll always be at least one giveaway to find out who you are if someone really wanted to so stay alert and be as careful as possible especially with your passwords.
                          Comment
                          • icon
                            SBR MVP
                            • 01-09-18
                            • 3438

                            #223
                            Originally posted by shari91
                            I've been a bit complacent with passwords, etc
                            Nobody should be using passwords. What I mean is that no password should be made entirely of any words. Best thing to do is use a password manager such as Lastpass or Roboform and use them to create passwords, they will create strong passwords that cannot be cracked with a dictionary hack or brute force attack. They will also store your passwords and autofill when you visit a login page.

                            Something like

                            L9@TmwE4YuErh^HQ19^R9$fa

                            would be almost impossible to crack.
                            Comment
                            • shari91
                              BARRELED IN @ SBR!
                              • 02-23-10
                              • 32661

                              #224
                              Originally posted by icon
                              Nobody should be using passwords. What I mean is that no password should be made entirely of any words. Best thing to do is use a password manager such as Lastpass or Roboform and use them to create passwords, they will create strong passwords that cannot be cracked with a dictionary hack or brute force attack. They will also store your passwords and autofill when you visit a login page.

                              Something like

                              L9@TmwE4YuErh^HQ19^R9$fa

                              would be almost impossible to crack.
                              Thanks for this. I remember thinking one day that I had to look for a way to get an auto-generated password and I guess I just forgot about it. Will definitely do it tonight
                              Comment
                              • euronet
                                SBR Hustler
                                • 05-25-18
                                • 71

                                #225
                                My advice is that using only one browser for all betting sites + ewallets, crypto exchanges, emails gmail/yahoo (and ofcours sbr ) In that browser do not open facebook, news portals, anything with agressive ads, JavaScripts - popups, etc.
                                Comment
                                • shari91
                                  BARRELED IN @ SBR!
                                  • 02-23-10
                                  • 32661

                                  #226
                                  Originally posted by euronet
                                  My advice is that using only one browser for all betting sites + ewallets, crypto exchanges, emails gmail/yahoo (and ofcours sbr ) In that browser do not open facebook, news portals, anything with agressive ads, JavaScripts - popups, etc.
                                  Wow that's great advice too! I seriously would never have thought of that. Thank you
                                  Comment
                                  • Shutup
                                    SBR MVP
                                    • 12-15-17
                                    • 2435

                                    #227
                                    Looks like the doggy is gone. If I made 500 k a year I would just build my bankroll to a ridiculous level. You can spread it out over a few books just in case one screws you. But, I guess he took his money and is going home
                                    Comment
                                    • Optional
                                      Administrator
                                      • 06-10-10
                                      • 61423

                                      #228
                                      Originally posted by icon

                                      Nobody should be using passwords. What I mean is that no password should be made entirely of any words. Best thing to do is use a password manager such as Lastpass or Roboform and use them to create passwords, they will create strong passwords that cannot be cracked with a dictionary hack or brute force attack. They will also store your passwords and autofill when you visit a login page.

                                      Something like

                                      L9@TmwE4YuErh^HQ19^R9$fa

                                      would be almost impossible to crack.
                                      I agree and use Roboform myself.

                                      But an easier way which is just about as effective is to use a phrase with proper nouns and slang (non dictionary words) that is easy for you to remember.

                                      "Hilary is the worst Clinton and I'd get all gobbly gook eating jello with Trump". is a good phrase for example.

                                      This doesnt help you having different passwords for each site. But it is just as hard to brute force crack as random characters. Gives you 50% of the vlaue of Roboform.
                                      .
                                      Comment
                                      • icon
                                        SBR MVP
                                        • 01-09-18
                                        • 3438

                                        #229
                                        Originally posted by Optional
                                        I agree and use Roboform myself.

                                        But an easier way which is just about as effective is to use a phrase with proper nouns and slang (non dictionary words) that is easy for you to remember.

                                        "Hilary is the worst Clinton and I'd get all gobbly gook eating jello with Trump". is a good phrase for example.

                                        This doesnt help you having different passwords for each site. But it is just as hard to brute force crack as random characters. Gives you 50% of the vlaue of Roboform.
                                        The main reason I use a password manager/form filler Roboform or Lastpass is because they fill in the username and password fields. I can't imagine having to type in a phrase everytime I want to log in to a book.

                                        BTW I used to be a huge Roboform fanboy, used it for years waaay back at version 4 and all the way up to version 7. Roboform pissed off a lot of their customers when they reneged on their "free upgrades for life" after version 6.

                                        Right now I use and prefer Lastpass, first off its free for personal use on a PC and secondly it seems to be more intuitive than Roboform. Both are excellent though.
                                        Comment
                                        • Optional
                                          Administrator
                                          • 06-10-10
                                          • 61423

                                          #230
                                          Originally posted by icon

                                          The main reason I use a password manager/form filler Roboform or Lastpass is because they fill in the username and password fields. I can't imagine having to type in a phrase everytime I want to log in to a book.

                                          BTW I used to be a huge Roboform fanboy, used it for years waaay back at version 4 and all the way up to version 7. Roboform pissed off a lot of their customers when they reneged on their "free upgrades for life" after version 6.

                                          Right now I use and prefer Lastpass, first off its free for personal use on a PC and secondly it seems to be more intuitive than Roboform. Both are excellent though.
                                          I might try lastpass. The recent upgrades to Roboform make it not only less useful, and it hangs Firefox sometimes too.

                                          Hope I can import from roboform.


                                          I do like that I can lose my laptop and be able to go buy a brand new one and have my roboform passwords available easily though. Does last pass do that?
                                          .
                                          Comment
                                          • icon
                                            SBR MVP
                                            • 01-09-18
                                            • 3438

                                            #231
                                            Originally posted by Optional
                                            I might try lastpass. The recent upgrades to Roboform make it not only less useful, and it hangs Firefox sometimes too.

                                            Hope I can import from roboform.


                                            I do like that I can lose my laptop and be able to go buy a brand new one and have my roboform passwords available easily though. Does last pass do that?
                                            You can import from Roboform, FYI using Firefox is recommended when performing the import.

                                            Also a BIG heads up. When importing into Lastpass there is a bug where passwords containing the character "&" will be copied as "&" and will make logins containing the & character fail.


                                            Yes, Lastpass does that.
                                            Comment
                                            • milwaukee mike
                                              BARRELED IN @ SBR!
                                              • 08-22-07
                                              • 26914

                                              #232
                                              i wouldn't use a computer-generated password, that gives one more site access to your password

                                              like the people who use "life-lock" and then give EVEN MORE people their personal info thinking that gives them protection... or the people that were shocked when equifax data was breached
                                              Comment
                                              • lonnie55
                                                SBR MVP
                                                • 04-08-16
                                                • 2689

                                                #233
                                                Originally posted by milwaukee mike
                                                i wouldn't use a computer-generated password, that gives one more site access to your password

                                                like the people who use "life-lock" and then give EVEN MORE people their personal info thinking that gives them protection... or the people that were shocked when equifax data was breached
                                                Exactly my thoughts. I don't see why I should give all my passwords to one provider. I'm not a techie though so I can not really say if this or that is safe or not. It just feels wrong.
                                                Comment
                                                • Optional
                                                  Administrator
                                                  • 06-10-10
                                                  • 61423

                                                  #234
                                                  Originally posted by milwaukee mike
                                                  i wouldn't use a computer-generated password, that gives one more site access to your password

                                                  like the people who use "life-lock" and then give EVEN MORE people their personal info thinking that gives them protection... or the people that were shocked when equifax data was breached
                                                  Data is encrypted. It can't be read on their end even if it was hacked.

                                                  Anything you choose is a compromise though.

                                                  Remembering your logins/passwords is convenient but without an identic memory it's not really possible to mix things up too much.

                                                  If you want to use different and complex passwords as well as differing login name styles you have to keep a record somewhere.

                                                  So it's a piece of paper and lots of typing, or a well known password manager as the only realistic options.

                                                  You don't have to keep a backup on their servers btw. But i like that option when I have so many and quite a few I might only use once every year or two.
                                                  .
                                                  Comment
                                                  • semibluff
                                                    SBR MVP
                                                    • 04-12-16
                                                    • 1515

                                                    #235
                                                    Originally posted by icon
                                                    Nobody should be using passwords. What I mean is that no password should be made entirely of any words. Best thing to do is use a password manager such as Lastpass or Roboform and use them to create passwords, they will create strong passwords that cannot be cracked with a dictionary hack or brute force attack. They will also store your passwords and autofill when you visit a login page.

                                                    Something like

                                                    L9@TmwE4YuErh^HQ19^R9$fa

                                                    would be almost impossible to crack.
                                                    From a security standpoint information is, (or at least was), stored in blocks of 7 characters. If you're using only lower case letters each block has 26^7 possibilities. If you have more than 1 block then they're added rather than multiplied. So a 14 digit password would be 26^7 plus 26^7 rather than multiplying the 2. If you use upper and lower case letter then obviously each 26 becomes 52. If you add numbers and punctuation that 52^7 becomes 72^7. A minimum of 3 blocks, (15 characters), is recommended but it's also why 8 is normally the minimum. The problem with passwords such as you suggest is that they're almost impossible to remember. If you're going to go down that route, and it's a good solid route, then you're probably better off creating multiple complex passwords and saving them on a simple notepad or wordpad file that is put inside a simple .rar, .zip or .7z file with a password on your device rather than using a password manager. Obviously you keep a back-up of that encrypted file on another device or flash drive. At a push save the encrypted file to a site like 4shared so you can retrieve it using a different device. Encrypting a file is easy. winRAR is effectively free. b1 IS free but takes up more space. Personally I use b1 because it isn't limited to standard unicode characters. L9@TmwE4YuErh^HQ19^R9$fa would take an eternity to crack, but it would still be cracked before ♙-K4.
                                                    Comment
                                                    • sweep
                                                      SBR Posting Legend
                                                      • 10-09-10
                                                      • 16753

                                                      #236
                                                      Originally posted by Optional
                                                      Data is encrypted. It can't be read on their end even if it was hacked.

                                                      Anything you choose is a compromise though.

                                                      Remembering your logins/passwords is convenient but without an identic memory it's not really possible to mix things up too much.

                                                      If you want to use different and complex passwords as well as differing login name styles you have to keep a record somewhere.

                                                      So it's a piece of paper and lots of typing, or a well known password manager as the only realistic options.

                                                      You don't have to keep a backup on their servers btw. But i like that option when I have so many and quite a few I might only use once every year or two.

                                                      forward this to the head bloke at betonline
                                                      Comment
                                                      • milwaukee mike
                                                        BARRELED IN @ SBR!
                                                        • 08-22-07
                                                        • 26914

                                                        #237
                                                        Originally posted by Optional
                                                        Data is encrypted. It can't be read on their end even if it was hacked.

                                                        Anything you choose is a compromise though.

                                                        Remembering your logins/passwords is convenient but without an identic memory it's not really possible to mix things up too much.

                                                        If you want to use different and complex passwords as well as differing login name styles you have to keep a record somewhere.

                                                        So it's a piece of paper and lots of typing, or a well known password manager as the only realistic options.

                                                        You don't have to keep a backup on their servers btw. But i like that option when I have so many and quite a few I might only use once every year or two.
                                                        oh really? then how can someone show me how to get roboform information in 2 minutes on youtube?



                                                        simply by deleting a specific line (pref_pincode) in the RoboForm’s preferences file placed in a folder on the device file system, It was possible for Moore to access confidential data and bypass authentication process on an Android device
                                                        Comment
                                                        • milwaukee mike
                                                          BARRELED IN @ SBR!
                                                          • 08-22-07
                                                          • 26914

                                                          #238
                                                          also nobody finds it strange that roboform/lastpass/etc are all headquartered right down the road from the cia?
                                                          Comment
                                                          • Optional
                                                            Administrator
                                                            • 06-10-10
                                                            • 61423

                                                            #239
                                                            Originally posted by milwaukee mike
                                                            oh really? then how can someone show me how to get roboform information in 2 minutes on youtube?



                                                            simply by deleting a specific line (pref_pincode) in the RoboForm’s preferences file placed in a folder on the device file system, It was possible for Moore to access confidential data and bypass authentication process on an Android device
                                                            Not good, but thats a 4 year old public report of a fault in an initial Android version.

                                                            Thye update the software a lot. I trust their security personally.

                                                            But if being too close to a CIA building is enough to scare you off, I don't think you will


                                                            Whilst I agree using the most popular security program like this is often not a good choice, as it will be a popular target, I think it's still smarter than any alternative.

                                                            Seriously, how else do you use unique/tough passwords for every site you use otherwise?
                                                            .
                                                            Comment
                                                            • milwaukee mike
                                                              BARRELED IN @ SBR!
                                                              • 08-22-07
                                                              • 26914

                                                              #240
                                                              Originally posted by Optional
                                                              Not good, but thats a 4 year old public report of a fault in an initial Android version.

                                                              Thye update the software a lot. I trust their security personally.

                                                              But if being too close to a CIA building is enough to scare you off, I don't think you will


                                                              Whilst I agree using the most popular security program like this is often not a good choice, as it will be a popular target, I think it's still smarter than any alternative.

                                                              Seriously, how else do you use unique/tough passwords for every site you use otherwise?
                                                              just make up something random that would be difficult to copy/find

                                                              don't need a piece of software to come up with "jamala020202@!" and nobody would ever guess that, yet it is easy enough to remember
                                                              Comment
                                                              • Optional
                                                                Administrator
                                                                • 06-10-10
                                                                • 61423

                                                                #241
                                                                Originally posted by milwaukee mike

                                                                just make up something random that would be difficult to copy/find

                                                                don't need a piece of software to come up with "jamala020202@!" and nobody would ever guess that, yet it is easy enough to remember
                                                                They dont guess your passwords most of the time. They break into your email and get all the info from there.

                                                                And that's why using the same password at multiple sites is dangerous, as once they have one, they will often try it on your other accounts, as they know people have no choice of they want to remember them.
                                                                .
                                                                Comment
                                                                • milwaukee mike
                                                                  BARRELED IN @ SBR!
                                                                  • 08-22-07
                                                                  • 26914

                                                                  #242
                                                                  Originally posted by Optional
                                                                  They dont guess your passwords most of the time. They break into your email and get all the info from there.

                                                                  And that's why using the same password at multiple sites is dangerous, as once they have one, they will often try it on your other accounts, as they know people have no choice of they want to remember them.
                                                                  oh absolutely, that's terrific advice, and don't even share account numbers let alone use similar passwords

                                                                  forgetting a password is less of a deal than having one stolen
                                                                  Comment
                                                                  • icon
                                                                    SBR MVP
                                                                    • 01-09-18
                                                                    • 3438

                                                                    #243
                                                                    Originally posted by milwaukee mike
                                                                    Total rubbish.

                                                                    Yes, a "rooted" old Android phone that wasn't password protected without 2FA, NOT a computer.

                                                                    Never-mind the fact that a "hacker" would need to have physical possession of your unlocked phone in the first place.

                                                                    No mention of how would they bypass two factor authentication.




                                                                    I really like LastPass but I'm not sure if it's safe. I mean if someone somehow hacks into my LastPass account I'm in trouble. I did some research but I'm still not sure. What are your thoughts? Mod Edit for Language
                                                                    Comment
                                                                    • icon
                                                                      SBR MVP
                                                                      • 01-09-18
                                                                      • 3438

                                                                      #244
                                                                      I would also say that using a password manager is actually safer than inputting passwords directly as they can't be captured by keystroke loggers etc.

                                                                      Comment
                                                                      • milwaukee mike
                                                                        BARRELED IN @ SBR!
                                                                        • 08-22-07
                                                                        • 26914

                                                                        #245
                                                                        i will have to defer to you guys then and apologize, tech is not my strong suit

                                                                        i just see the end result where people have to use a pin number for irs, since they have had their identity stolen, and almost every time it's been someone anal that uses lifelock or similar stuff... so in my head it's often the guardians/protectors who are also the thieves
                                                                        Comment
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