Hello!
In 2017 I had first one account in bet2u.com with currency USD.
In 2018 I wanted change my currency USD -> Euro.
Support gave me permission: open new one with currency Euro, after, when we're closing your first account. They closed - I open.
I made deposit 550 euro.
In first day (Feb, 3) I won 178,31 euro (all bets on pre-match basketball).
In next day my account was locked:
Your account is being monitored by our security team. We will contact you as soon as the monitoring is finished.
After month, in March, 2 I received answer:
Dear Customer,
The monitoring that had been placed on your account has ended. A breach of point 2.3 of our terms and conditions has been detected and your account has been closed permanently.
As standard procedure, a return of your deposits would have been scheduled for your account. However, as you have already withdrawn more than you have deposited ( including your previous account ) , no further payments can be made to your account.
Best Regards,
Bet2U Support
Terms and Conditions point 2.3:
Bet2u.com monitors traffic of its website actively, and reserves the right to block access in cases of suspected automated betting (bots).
I asked many times, via email and in Live chat, showing to me proofs about using bots, but don't received answer.
In my first account I played 3 month, everything was ok, I don't used any bots.
My account was verified (even via video Skype session).
All money (about 2k USD) from first account was withdraw.
Now, when I made a new deposit, bet2u.com wants to compensate for its losses, which he incurred, when they paid out the winnings from my first account - confiscated new winnings and my deposit.
Based on Terms and Conditions: point 2.3 they can confiscate all winnings from any players without proofs and evidence.
In 2017 I had first one account in bet2u.com with currency USD.
In 2018 I wanted change my currency USD -> Euro.
Support gave me permission: open new one with currency Euro, after, when we're closing your first account. They closed - I open.
I made deposit 550 euro.
In first day (Feb, 3) I won 178,31 euro (all bets on pre-match basketball).
In next day my account was locked:
Your account is being monitored by our security team. We will contact you as soon as the monitoring is finished.
After month, in March, 2 I received answer:
Dear Customer,
The monitoring that had been placed on your account has ended. A breach of point 2.3 of our terms and conditions has been detected and your account has been closed permanently.
As standard procedure, a return of your deposits would have been scheduled for your account. However, as you have already withdrawn more than you have deposited ( including your previous account ) , no further payments can be made to your account.
Best Regards,
Bet2U Support
Terms and Conditions point 2.3:
Bet2u.com monitors traffic of its website actively, and reserves the right to block access in cases of suspected automated betting (bots).
I asked many times, via email and in Live chat, showing to me proofs about using bots, but don't received answer.
In my first account I played 3 month, everything was ok, I don't used any bots.
My account was verified (even via video Skype session).
All money (about 2k USD) from first account was withdraw.
Now, when I made a new deposit, bet2u.com wants to compensate for its losses, which he incurred, when they paid out the winnings from my first account - confiscated new winnings and my deposit.
Based on Terms and Conditions: point 2.3 they can confiscate all winnings from any players without proofs and evidence.
