dotabet problem with payout

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  • zarxim
    SBR Rookie
    • 02-20-18
    • 4

    #1
    dotabet problem with payout
    hi, i have problem with dotabet. I am not able to withdrawal my money due to "investigation". I made two deposits (both 200 euro) two months ago (20-12-2017). I sent documents few days later (29-12-2017), account has been verified but i can't withdraw money because security department blocked my account. They didn't told me why. I asked about it on live chat but the only answer is "still in progress, please check again tommorow". I was waiting week, month but it lasts too long. I don't have a lot of money on my account (884 euro) so i don't understand what the problem is. I am the new on the forum but i hope you will help me to get my money back.
  • SBR Drew
    SBR Hall of Famer
    • 01-08-18
    • 7351

    #2
    ZARxim please file a complaint here... https://www.sportsbookreview.com/sportsbook-complaint/


    Then we can assist you.
    Thank you
    Comment
    • zarxim
      SBR Rookie
      • 02-20-18
      • 4

      #3
      Filled in. Thanks for information.
      Comment
      • zarxim
        SBR Rookie
        • 02-20-18
        • 4

        #4
        Any info from dotabet?
        Comment
        • SBR Drew
          SBR Hall of Famer
          • 01-08-18
          • 7351

          #5
          We will contact them again now...no other news yet.
          Comment
          • zarxim
            SBR Rookie
            • 02-20-18
            • 4

            #6
            Still no answer? Money looks like lost.

            I think it is time to downgrade their rating to warn others.
            Comment
            • lonnie55
              SBR MVP
              • 04-08-16
              • 2689

              #7
              Originally posted by zarxim
              Still no answer? Money looks like lost.

              I think it is time to downgrade their rating to warn others.
              They are not even rated, are they?
              Comment
              • Underdog5229
                SBR MVP
                • 10-31-11
                • 1856

                #8
                Originally posted by zarxim
                Still no answer? Money looks like lost.

                I think it is time to downgrade their rating to warn others.
                I highly recommend only play at books rated B+ or better maybe some B rated books, but unless you are bonus whore, no reason to take a chance at the other books.
                Comment
                • lonnie55
                  SBR MVP
                  • 04-08-16
                  • 2689

                  #9
                  Originally posted by Underdog5229
                  I highly recommend only play at books rated B+ or better maybe some B rated books, but unless you are bonus whore, no reason to take a chance at the other books.
                  Many reasons
                  Comment
                  • Mguerra25205
                    SBR Hustler
                    • 03-21-18
                    • 53

                    #10
                    We hope you get your $.. Hang in there
                    Comment
                    • SportsMushroom
                      SBR MVP
                      • 09-28-10
                      • 4177

                      #11
                      Originally posted by lonnie55
                      Many reasons
                      like?
                      Comment
                      • lonnie55
                        SBR MVP
                        • 04-08-16
                        • 2689

                        #12
                        Originally posted by SportsMushroom
                        like?
                        Limits, restrictions, range
                        Comment
                        • Optional
                          Administrator
                          • 06-10-10
                          • 61396

                          #13
                          Dotabet asked that SBR post this statement about this player complaint.

                          "The player in question had his account suspended pending an investigation into account activity, following the investigation he had his initial deposit returned to him and the winning bets were voided. This, as far as we are concerned, has closed the matter.

                          Dotabet is, and will continue to be, an open, honest bookmaking service committed to providing a great service for genuine customers and striving to improve. We have a good relationship with SBR, I am always available to contact and happy to speak to customers directly should there ever be issues."
                          .
                          Comment
                          • moojoo
                            SBR Wise Guy
                            • 09-02-16
                            • 938

                            #14
                            Im thinking to open account there and see if they are legit as they say. If i open account ill informe you guys how things go.
                            Comment
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