Hello,
I want to share a bad story with 10Bet. I knew before that they are not very trustworthy and reputable (limiting winners, accepting live bets after 2 minutes waiting, ridiculous withdrawal fees and rules). But what they did to me lately is nothing else but stealing my money.
To make it short: I've placed a bet on Mexican baseball league. The bet was a winner. But my ticket wasn't settled until a few days later, when I eventually received an email that my ticket was cancelled because I placed my bet AFTER THE EVENT STARTED. That's nothing but a blatant lie. A little later I found that my account had been limited to a stake of 10 Euros per bet. What a funny coincidence. I've e-mailed them three times, they did not reply until today (2 weeks later). To test them, I've used another e-mail account pretending to be a new customer needing help with depositing money, they replied within 3 hours. Again, funny coincidence, isn't it?
I've bet on the very same event at bwin and pinnacle, where it was listed with the same start time, and they both graded my tickets correctly. There was nothing wrong with this bet AT ALL. It was listed to start at 1 AM CET, it started at 1 AM CET, the game was not fixed, there was no erroneous line or suspicious odds movements, just nothing. 10Bet later claimed the event started at 0:30 AM CET and I've placed my bet at 0:45 AM. If that WAS correct, at that time the team I bet on was trailing 0-2, so why would I want to cheat them this way?
The best thing is, I've placed other bets on this very event at 10Bet which I lost. And guess what, 10Bet didn't cancel my losing bets.
I've reported this case via the sportsbookreview complaint form, but I didn't receive an answer as well. I know this is a free service and there is no obligation, but still, I'm a little disappointed about that too
(update: it seemed to be a technical issue, I'm sorry about that)
Since I don't care much about the money (10Bet wouldn't have let me withdraw it either way, or with some ridiculous 30% fee), I stopped e-mailing 10Bet and SBR and now I just want to tell everyone about this scam bookie. I've accounts with about 30 books, some were limiting me, some had slow payouts, but no one of them actually robbed me. I strongly advise you to never open an account with these crooks.
I want to share a bad story with 10Bet. I knew before that they are not very trustworthy and reputable (limiting winners, accepting live bets after 2 minutes waiting, ridiculous withdrawal fees and rules). But what they did to me lately is nothing else but stealing my money.
To make it short: I've placed a bet on Mexican baseball league. The bet was a winner. But my ticket wasn't settled until a few days later, when I eventually received an email that my ticket was cancelled because I placed my bet AFTER THE EVENT STARTED. That's nothing but a blatant lie. A little later I found that my account had been limited to a stake of 10 Euros per bet. What a funny coincidence. I've e-mailed them three times, they did not reply until today (2 weeks later). To test them, I've used another e-mail account pretending to be a new customer needing help with depositing money, they replied within 3 hours. Again, funny coincidence, isn't it?
I've bet on the very same event at bwin and pinnacle, where it was listed with the same start time, and they both graded my tickets correctly. There was nothing wrong with this bet AT ALL. It was listed to start at 1 AM CET, it started at 1 AM CET, the game was not fixed, there was no erroneous line or suspicious odds movements, just nothing. 10Bet later claimed the event started at 0:30 AM CET and I've placed my bet at 0:45 AM. If that WAS correct, at that time the team I bet on was trailing 0-2, so why would I want to cheat them this way?
The best thing is, I've placed other bets on this very event at 10Bet which I lost. And guess what, 10Bet didn't cancel my losing bets.
I've reported this case via the sportsbookreview complaint form, but I didn't receive an answer as well. I know this is a free service and there is no obligation, but still, I'm a little disappointed about that too
(update: it seemed to be a technical issue, I'm sorry about that)Since I don't care much about the money (10Bet wouldn't have let me withdraw it either way, or with some ridiculous 30% fee), I stopped e-mailing 10Bet and SBR and now I just want to tell everyone about this scam bookie. I've accounts with about 30 books, some were limiting me, some had slow payouts, but no one of them actually robbed me. I strongly advise you to never open an account with these crooks.
