Anyone else experiencing longer times to process Bitcoin payout requests? Been almost 2 days now last month it was literally taking hours for them to send the money?
5dimes Bitcoin payout
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Bengals28SBR MVP
- 04-20-11
- 2164
#15dimes Bitcoin payoutTags: None -
Bengals28SBR MVP
- 04-20-11
- 2164
#2To clarify I mean 2 days to even receive the email to confirm info or any sort of contactComment -
OptionalAdministrator
- 06-10-10
- 60708
#3A few people have reported it taking a couple of days just for the email recently. It's because many more people are using bitcoin suddenly I think. They'll get the system improved and it sped up again soon I am sure.
I'd be surprised if you don't see it today..Comment -
CourtesywipeSBR MVP
- 09-02-11
- 1623
#4You will get your $$. It's just not very fast. I am sure they will work on improving their Bitcoin payout process as it is only hurting their overall business.Comment -
3runhomerSBR Sharp
- 08-23-10
- 423
#6A word of advice:
If you don't see the confirmation email within 48 hours from submitting, get on live chat and ask them. I had to do it once, and they claimed the email was sent, but I never received it. But after getting on live chat, they sent it immediately...so just follow up with them in a kind way.
And as Optional said, I think the Bitcoin volume is picking up, so they are probably working through some growing pains...Comment -
mirinquadsSBR MVP
- 04-22-13
- 3927
#7Contact livechat and tell Tony to get off his fat bitch ass and send yo shit. You gotta be firm with these people or nothing happens.Comment -
mlbprosSBR Rookie
- 10-02-14
- 4
#8Been 3 days and counting for me. I chated with them yesterday and they said they're having "technical difficulties". Has normally taken no more than 24 hrs for me in the past.Comment -
Bengals28SBR MVP
- 04-20-11
- 2164
#9SBR can we get a look into this? 3 days and counting after you issue a payout request with no response is a little ridiculous for an A rated book. Especially with other books responding to bitcoin requests in hours now..Comment -
JowframsSBR Hall of Famer
- 08-10-09
- 5124
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JowframsSBR Hall of Famer
- 08-10-09
- 5124
#11A word of advice:
If you don't see the confirmation email within 48 hours from submitting, get on live chat and ask them. I had to do it once, and they claimed the email was sent, but I never received it. But after getting on live chat, they sent it immediately...so just follow up with them in a kind way.
And as Optional said, I think the Bitcoin volume is picking up, so they are probably working through some growing pains...Comment -
mlbprosSBR Rookie
- 10-02-14
- 4
#12Was 3 days for me too. I live chatted them again today to see what's going on and they said sorry for the delay and sent me the confirmation email a few mins ago.Comment -
bigskingsSBR Hustler
- 07-11-12
- 56
#13It's been 2 days here as well!! It is just ridiculous how slow they are paying out right now...
I am already thinking about moving on..Comment -
Bengals28SBR MVP
- 04-20-11
- 2164
#14SBR check in what's going on?Comment -
Bengals28SBR MVP
- 04-20-11
- 2164
#15Got on chat an hour and a half ago..guy said I should get confirmation email "soon"Comment -
JayTris07SBR MVP
- 05-10-14
- 3010
#16Requested a Bitcoin payout Sunday evening and after 4 conversations with live chat CS, I was told I needed to use a different e-mail to get my verification because 5Dimes was having problems with AOL, even though after my chats I requested an email of the conversation be e-mailed to me and I received all 4 within 5 seconds. I requested a change of e-mail and Wednesday morning my payout was granted. So a total of 3 days but I had to be on their ass.
I have had payouts before that took 1 day to be verified and transfer to my wallet. I don't like whats happening.Comment -
Bengals28SBR MVP
- 04-20-11
- 2164
#17This is concerningComment -
Bengals28SBR MVP
- 04-20-11
- 2164
#18Covers has a similar thread where people are having problems and one thread discusses a bounced check..
Starting to get a little scaredComment -
MrHappySBR Sharp
- 02-06-15
- 322
#20My current experience is I instantly received the first email "Your Payout Request has been received successfully". Fast forward 48 hours and I'm in "PENDING". Sounds like that's the norm right now.Comment -
bigskingsSBR Hustler
- 07-11-12
- 56
#21I just got declined, saying due to availability, telling me to become exclusive bitcoin depositor. However, I already did that since 3 weeks back. My account had high mid figure, requested a bitcoin payout, took 3 days to go through some verification, then talk to there manager about this case, and was told that they can process the payout to me this time, but i have to deposit only in bitcoin in the future.
So early last week I withdraw another low 4 figure via Check because I had not deposit via bitcoin since the talked, then I bet my remaining money to future games, and then deposit twice using bitcoint. Each team around $100.
Then my futures bet hit and i hit some more, so at the end of last week I requested a bitcoin payout, it went through, I was happy. I thought all this is over. But 2 days ago I requested again, today i got this answer.....
Jus talk to live chat, he told me that "THank you very much for holding, the payout has been rejected because you have not deposited within 7 days and you are not Bitcoins exclusive yet, if you keep depositing you will be exclusive soon."
Why will i keep depositing if I am winning???
I meant, I played in 5dimes for 5 years, I love them. I was always defending them. But this just make me disappointed.
I have always been getting the money, and their check payout seems to be no much delay now. But this bitcoin problem is indeed just bad.
Just FYI, hope it helps.Comment -
Bengals28SBR MVP
- 04-20-11
- 2164
#22SBR Please check in and take notice of this! This is ridiculous.
Is 5dimes still financially stable?Comment -
slayer14SBR Posting Legend
- 08-12-13
- 22007
#23Bengals they will never be 100 percent stable they are a Costa Rican bookie.Comment -
ThaWojSBR Hall of Famer
- 03-09-10
- 6745
#24I use Gmail and have had repeated problems in the past receiving the confirmation email and contest streak prize emails, even though they said they sent them. I always thought it was me but maybe it's their systemComment -
MrHappySBR Sharp
- 02-06-15
- 322
#25UPDATE: After writing my previous post I received the verification email. I received it just over 48 hours after I received the first payout request email, hope that helps.Comment -
Bengals28SBR MVP
- 04-20-11
- 2164
#26Update: called in and live chat and was still told its "under review"
She said she didn't know when it would be bit under review she said maybe tonight because "they're on it" lolComment -
CourtesywipeSBR MVP
- 09-02-11
- 1623
#27Heritage is moving higher and higher up my preference list each passing day!Comment -
MrHappySBR Sharp
- 02-06-15
- 322
#28Received my money after 2 1/2 hours from the verification email.Comment -
Bengals28SBR MVP
- 04-20-11
- 2164
#29Still waiting for the verification email..hopefully it comes tomorrow..Comment -
success27SBR Wise Guy
- 11-21-13
- 918
#30I requested a payout from 5Dimes via BC on the 14th. I got the verification email on the 16th and then got paid out on the 17th.
You'll get your $$$ soon!
Good luck!Comment -
SBR ForumAdministrator
- 12-02-06
- 4559
#31
Right now bitcoin is the way to go. There has been an overload of bitcoin only activity, but we understand that BTC payout average time-frames will return to normal soon.
Keep us posted and feel free to also use the June 2016 payout reports thread to document payout time-frames so other members have easier access.Comment -
JowframsSBR Hall of Famer
- 08-10-09
- 5124
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SBR ForumAdministrator
- 12-02-06
- 4559
#33
Were you able to re-request payment to your correct address?Comment -
JowframsSBR Hall of Famer
- 08-10-09
- 5124
#34They said Request Again.....But I don't wanna go thru the BS again
So ill probably go thru ** on Free Payout Monday....Ps.Funny I didn't have the wrong addy when I made a DEPOSITComment -
Bengals28SBR MVP
- 04-20-11
- 2164
#35The thing that is most frustrating and irritating is the CS reps are either not telling the truth or don't know what they are talking about. They keep saying "soon" and then last night one said i should receive the email in the morning but here I am with no email and it's been 3 days. Each time I go in they keep confirming my email and then I get nothing? Like what is the hold up?Comment
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