Hello everyone!
My name's Ruben, I'm Portuguese and I am writing in this forum for the first time.
I’m writing because of a problem I’m having with Sportingbet. I’m not sure, but I think that this may even be a crime committed by this company. I hope you can help me figuring this out.
The facts:
I have an account with Sportingbet.com. On April the 20th, as I was trying to make my second time ever bet on horse racing, I noticed that the system only allowed me to place bets up to a few cents (0.35€, per example).
As I didn’t know what was going on, I logged in to sportingbet’s chat, and talked an operator called ‘Antonio’.
I asked him about the reasons for the account limitation, but he was unwilling to tell me. Even so, after some insistence, the dialogue was as follows:
RUBEN: Se me limitaram a conta por uma aposta de 60€ perdedora (!!!) suponho que tenham fechado a conta ao
Mário C., de Lisboa, que apostou 50€ e vos ganhou 108.008€, certo?
Antonio: nao posso entrar em detalhes
Antonio: as razões da limitação não sao apenas sobre o k faz na nossa casa
RUBEN: Não?
RUBEN: Então?
Antonio: a sportingbet tem acesso a todas as contas de todos os clientes mesmo noutras casas
Translation:
Ruben: If you have limited my account because I have placed a 60€ losing bet, I suppose you have closed Mario C.’s [a Portuguese player who has won 108.008€ with a 50€ bet] account, correct?
Antonio: I can’t get into details.
Antonio: the reasons for the account limitation are not only about what you did in our betting house.
Ruben: aren’t them?
Ruben: what are them about, then?
Antonio: sportingbet has got access to all of the accounts of our clients, even the ones in other betting houses
Later, on the 22nd of April, I contacted the chat again. This time, ‘Jorge’ was the name of the operator. The dialogue:
Ruben: Antonio: a sportingbet tem acesso a todas as contas de todos os clientes mesmo noutras casas
Ruben: isto é verdade?
Jorge: sim
Ruben: isso constitui uma violação da privacidade dos dados pessoais
Translation:
Ruben: Antonio: sportingbet has got access to all of the accounts of our clients, even the ones in other betting houses
Ruben: Is this true?
Jorge: yes
Ruben: that constitutes a violation of private data.
So, I got a confirmation, from two different operators, that sportingbet.com as got access to all of the accounts that their clients have in other betting houses.
My questions are: is that legal? How can that be?
Thank you!
Ruben
My name's Ruben, I'm Portuguese and I am writing in this forum for the first time.
I’m writing because of a problem I’m having with Sportingbet. I’m not sure, but I think that this may even be a crime committed by this company. I hope you can help me figuring this out.
The facts:
I have an account with Sportingbet.com. On April the 20th, as I was trying to make my second time ever bet on horse racing, I noticed that the system only allowed me to place bets up to a few cents (0.35€, per example).
As I didn’t know what was going on, I logged in to sportingbet’s chat, and talked an operator called ‘Antonio’.
I asked him about the reasons for the account limitation, but he was unwilling to tell me. Even so, after some insistence, the dialogue was as follows:
RUBEN: Se me limitaram a conta por uma aposta de 60€ perdedora (!!!) suponho que tenham fechado a conta ao
Mário C., de Lisboa, que apostou 50€ e vos ganhou 108.008€, certo?
Antonio: nao posso entrar em detalhes
Antonio: as razões da limitação não sao apenas sobre o k faz na nossa casa
RUBEN: Não?
RUBEN: Então?
Antonio: a sportingbet tem acesso a todas as contas de todos os clientes mesmo noutras casas
Translation:
Ruben: If you have limited my account because I have placed a 60€ losing bet, I suppose you have closed Mario C.’s [a Portuguese player who has won 108.008€ with a 50€ bet] account, correct?
Antonio: I can’t get into details.
Antonio: the reasons for the account limitation are not only about what you did in our betting house.
Ruben: aren’t them?
Ruben: what are them about, then?
Antonio: sportingbet has got access to all of the accounts of our clients, even the ones in other betting houses
Later, on the 22nd of April, I contacted the chat again. This time, ‘Jorge’ was the name of the operator. The dialogue:
Ruben: Antonio: a sportingbet tem acesso a todas as contas de todos os clientes mesmo noutras casas
Ruben: isto é verdade?
Jorge: sim
Ruben: isso constitui uma violação da privacidade dos dados pessoais
Translation:
Ruben: Antonio: sportingbet has got access to all of the accounts of our clients, even the ones in other betting houses
Ruben: Is this true?
Jorge: yes
Ruben: that constitutes a violation of private data.
So, I got a confirmation, from two different operators, that sportingbet.com as got access to all of the accounts that their clients have in other betting houses.
My questions are: is that legal? How can that be?
Thank you!
Ruben