info betcart bookmakers

**lonnie55** · 06-27-17, 02:23 AM

It has just been credited to my bank account.

What we have to admit: So far there is not one single case where a customer did not receive his money in the end.

They might have some issues at the moment but maybe it's really due to technical problems and a lack of manpower. I doubt that they have an exit strategy in mind - at the moment.

@Camma23
@Tbrnas2

Did you receive your money yet?

**Camma23** · 06-27-17, 04:05 AM

I've received my previous Skrill withdrawal request after 1-2 weeks, that's very frustrating. I've few thousands more on my account, I'll try to cash them all out. I hope they'll let me do it.
Atm all money requested came, the only problem is that they are slowest bookie ever. Never heard about a bookie needing 2 weeks to pay a Skrill withdrawal. wtf it's an instant electronic wallet. And btw their move to remove all deposit/withdraw methods is very weird.
What to say....as I'm already in (with decent amount of money) I must stay, but if I were a new customer, I'd gladly stay away. Until they'll fix all these "strange" issues at least. Potentially is a good bookie, good offer (probably the closest to bet365); unfortunately lately all this is affecting his appeal on us bettors.

**pippo9911** · 06-29-17, 02:59 AM

I withdrawal few weeks ago, it was very fast...but i have to stay, it was not a big amount...around 200€.
Wish you all good luck, hope you all get your winnings.

**Bettrust** · 07-14-17, 03:19 PM

Hey Guys,

i had some Problems with my Withdrawls at Betcart. I wait now for over 2 Weeks now for an 2k Withdraw. At first i had many Problems with the verify and now they say they have technical Problems. In the Chat you didnt receive an reply via Mail sometimes you onle get an Email that they have technical Problems. Via Phone there is at no time an Operator online.

Does anyone have the same issues?
I hope i will get my money soon :-(

**Camma23** · 07-14-17, 08:02 PM

Originally posted by Bettrust

Hey Guys,

i had some Problems with my Withdrawls at Betcart. I wait now for over 2 Weeks now for an 2k Withdraw. At first i had many Problems with the verify and now they say they have technical Problems. In the Chat you didnt receive an reply via Mail sometimes you onle get an Email that they have technical Problems. Via Phone there is at no time an Operator online.

Does anyone have the same issues?
I hope i will get my money soon :-(

me and there is no solution for it. just wait and pray. they are a shitty bookie...turning into thieves....we can't do anything. We had to be scared since they removed payments methods from the site...but for me was too late

**Optional** · 07-14-17, 09:33 PM

Originally posted by Bettrust

Hey Guys,

i had some Problems with my Withdrawls at Betcart. I wait now for over 2 Weeks now for an 2k Withdraw. At first i had many Problems with the verify and now they say they have technical Problems. In the Chat you didnt receive an reply via Mail sometimes you onle get an Email that they have technical Problems. Via Phone there is at no time an Operator online.

Does anyone have the same issues?
I hope i will get my money soon :-(

If you would like to fill in Sportsbook Complaint form SBR can try reaching out to them for you.

**lonnie55** · 07-15-17, 04:39 AM

The current processing time of withdrawals is about 4-6 weeks in my experience.

Still no case of non-payment.

**italiano** · 07-15-17, 11:11 AM

i had some doubt about them since the first time that i saw them ... they look like BETCASE which stolen a lot of people, including at me.. good luck guys

**mrschumach** · 07-17-17, 02:52 PM

Week 4 for me now waiting for 10k€.

**italiano** · 07-18-17, 12:04 PM

omg my friend, you were so brave... i hope that you will get your money

QUOTE=mrschumach;27089906]Week 4 for me now waiting for 10k€.[/QUOTE]

**shari91** · 07-22-17, 01:04 AM

I have someone waiting two months for 7000+ EUR withdrawal and has been told the book is having technical issues and he still has a substantial balance after that. I'm going to attempt to contact them so I'll update this thread if I hear anything back.

**mrschumach** · 07-23-17, 02:15 PM

Livechat is also not available anymore at their Website i think. Was possible in the past for sure.

**Bettrust** · 07-25-17, 02:42 PM

Someone got their Money now? I wait now for 4 Weeks for 1k Withdraw. Last Week they said i will get it in the first Half of this Week but nothing until now

**megapoxy** · 07-25-17, 11:23 PM

Originally posted by Bettrust

Someone got their Money now? I wait now for 4 Weeks for 1k Withdraw. Last Week they said i will get it in the first Half of this Week but nothing until now

I had asked via mail a withdrawal from betcart (2nd time this happened after their new site situation, you may find my complaints for the 1st in the previous page) in 11th of June, they replied they will look into it. Till 4th of July nothing happened, e-mailed them again and still no action (technical difficulties and so on), in 15th of July I filed a new complaint here in SBR and in 17th of July the 500euros were in my skrill account (left a small amount there still see what will happen in case it becomes bigger again).

payout@betcart.com
daniella@betcart.com
nina@betcart.com

were the 3 email addresses I sent and got mails from all this time in case it is helpful for someone.

**musavg** · 07-26-17, 03:20 AM

Originally posted by Bettrust

Someone got their Money now? I wait now for 4 Weeks for 1k Withdraw. Last Week they said i will get it in the first Half of this Week but nothing until now

yes, I got after 2 months waiting withdraw. it was 7000+eur . yesterday it was come withdraw

**wilsonrajp** · 07-30-17, 09:16 AM

Having lots of trouble as well. Feels like a scam at this point. The technical issues card is bullshit in my opinion. Dont think ill see my money again at this rate.

**horst48** · 08-01-17, 04:52 PM

Good evening,

i have also much problems at moment with betcart.

Had been registering 1,5 months ago by them and making one time a deposit with my credit card.

I had been making a few bets and wanted the last time to withdraw my money. When i go to the withdraw page, it always says the text, that i first have to fill up completely my profile page. The funny thing is, the profile page is completely filled up. The same message i get, when i would like to deposit money to my account.

I tried several times to call the hotline, but there is no person answering. No one is calling back, also when you leave there on the voice mail your number. I wrote a email, 2 weeks ago, got around 2 days later a reply, i should send them the screenshot of the message what i get there as an error. I did it in the same minute, sent it to them and since that time i here nothing anymore.

The live chat is never online and also on fb i tried to contact them with the ticket id and there i also got only the answer that they will look into that problem.

Fact is, now i am waiting already more than 2 weeks and no one is replying to my mail or problem there. I have no clue, if i will still see there my money ..... its really frustrating there.

Greets

**wilsonrajp** · 08-02-17, 02:22 AM

Try bcwill.com. That site is more responsive than betcart.com. But still, it's a shitshow at the moment. Does betcart have a rating on this site? If so, it should be adjusted to an F- ! Their support is non existent and the whole site feels like a scam at this point. Would advise anyone to stay away until their shit is sorted. If only..

**horst48** · 08-02-17, 02:33 AM

@wilsonrajp
Thanks for the tip. On bcwill it showed me now a box in the profile which is not shown on betcart.com, really strange. So i filled it up and now i can apply a withdrawal.

Does someone have an idea what i should type in at the withdrawal box in "Account Number", "Card Number" "Shaba Number" ?? Or can i send them directly via mail my skrill adress or my iban that they send me the money?

The text above says "If you would like to request a withdrawal, please contact our Live Support Team for further assistance." but in the live chat there are no agents and on emails you get near to no answer.

Greets

**lonnie55** · 08-02-17, 04:02 AM

Originally posted by horst48

Does someone have an idea what i should type in at the withdrawal box in "Account Number", "Card Number" "Shaba Number" ?? Or can i send them directly via mail my skrill adress or my iban that they send me the money?

Account Number -> IBAN
Card Number -> IBAN
Swift -> BIC
SHABA -> leave it blank (reply from betcart: "The SHABA number is a specific combination of numbers which is not requested on your territory. All we need to proceed with your request is your IBAN and BIC/SWIFT codes as well as your full name.")

Originally posted by horst48

on emails you get near to no answer.

Usually e-mails are replied within 48 hours.

**horst48** · 08-02-17, 04:50 AM

Thank you leonnie55, then i try my luck ;-)

Greets

**wilsonrajp** · 08-02-17, 11:06 AM

Originally posted by lonnie55

Usually e-mails are replied within 48 hours.

I wish..

**theviking** · 08-04-17, 05:44 AM

I got paid last week in 24 hours from betcart , small amount , ewallet

**wilsonrajp** · 08-04-17, 06:35 AM

Originally posted by theviking

I got paid last week in 24 hours from betcart , small amount , ewallet

Yet, they say they don't use ewallets anymore.. It's all so dodgy.

**lonnie55** · 08-04-17, 08:39 AM

Originally posted by theviking

I got paid last week in 24 hours from betcart , small amount , ewallet

Can you precise "ewallet"?

**theviking** · 08-05-17, 11:10 AM

I use "ewallet" because sbr moderators used to moderate if someone was more specific.
Ewallet i used was neteller

**wilsonrajp** · 08-05-17, 01:43 PM

Send numerous emails again but absolutely no reaction whatsoever. Taking extreme forms..

**Optional** · 08-05-17, 02:04 PM

Originally posted by theviking

I use "ewallet" because sbr moderators used to moderate if someone was more specific.
Ewallet i used was neteller

The rule still exists about not detailing financial transactions, In particular for US facing books. https://www.sportsbookreview.com/forum/faq.php

**lvavzik** · 08-07-17, 03:34 AM

@wilsonrajp

What are those mesures ? I have also been waiting for 3-4 months by now. I'm sick of their bull.

**shari91** · 08-07-17, 04:25 AM

Originally posted by shari91

I have someone waiting two months for 7000+ EUR withdrawal and has been told the book is having technical issues and he still has a substantial balance after that. I'm going to attempt to contact them so I'll update this thread if I hear anything back.

This player has received their money.

**lonnie55** · 08-07-17, 04:56 AM

So what's this all about?

They are paying out relatively high amounts but need 4-8 weeks or longer in some cases.

What sort of technical problems can cause such delays?

I don't get it.

**wilsonrajp** · 08-07-17, 06:12 AM

Feels like they just delay payments in the hope you gamble it away in the meantime. Think I've send in everything from my phone bill to my DNA and still can't get any response.

**lvavzik** · 08-07-17, 08:28 AM

Originally posted by shari91

This player has received their money.

That's great news

Hi there XXX,

Many thanks for contacting us.
We are doing our absolute best to proceed with your request as soon as possible, however unfortunately we are unable to provide you with an estimated time frame for which we truly apoligize. We assure you that your balance is safe and once the issue is resolved, your request will be processed immediately and we will also infirm you via email.

We highly appreciate your patience and consideration at this time.

Kind regards,
Betcart Team
I just got this today, but this one of many similar emails.

**lonnie55** · 08-07-17, 09:02 AM

Originally posted by lvavzik

That's great news

Hi there XXX,

Many thanks for contacting us.
We are doing our absolute best to proceed with your request as soon as possible, however unfortunately we are unable to provide you with an estimated time frame for which we truly apoligize. We assure you that your balance is safe and once the issue is resolved, your request will be processed immediately and we will also infirm you via email.

We highly appreciate your patience and consideration at this time.

Kind regards,
Betcart Team
I just got this today, but this one of many similar emails.

stock response. got a one-to-one copy:

http://i.imgur.com/H7iOIya.png

http://i.imgur.com/Er5OkUX.png

**mrschumach** · 08-07-17, 10:28 AM

Received same Mail also. Lets see think im in Week 7 now waiting for 10k€.