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  • Ein Gnot in Not
    SBR Rookie
    • 11-29-17
    • 33

    #176
    No answer at Facebook...
    Comment
    • gringo33
      SBR Rookie
      • 12-11-17
      • 10

      #177
      I have the same problem as you have..
      Comment
      • lamossa
        SBR Rookie
        • 11-13-17
        • 35

        #178
        ok gringo where are you from? however, if any of us have any idea what to do or some info let's update
        Comment
        • gringo33
          SBR Rookie
          • 12-11-17
          • 10

          #179
          I’m from Sweden. I found you guys yesterday. I got the same mail as you and when I try to log in it says client locked. I have send them a lot of mails last week but no answer. I don’t know what to do. Frustrating!
          Comment
          • lamossa
            SBR Rookie
            • 11-13-17
            • 35

            #180
            we are all in the same situation, and there will also be other people, we must pay attention and see if we can do something more
            Comment
            • Ein Gnot in Not
              SBR Rookie
              • 11-29-17
              • 33

              #181
              I know two other german punter who get´s no money.
              Comment
              • musavg
                SBR Rookie
                • 07-17-17
                • 7

                #182
                I have same problem. Also get email about closing my account. I also dont get any respond in email.
                Comment
                • lamossa
                  SBR Rookie
                  • 11-13-17
                  • 35

                  #183
                  The ideal would be to unite and have a lawyer write to you ... if someone proposes about it ...
                  Comment
                  • lamossa
                    SBR Rookie
                    • 11-13-17
                    • 35

                    #184
                    Originally posted by Ein Gnot in Not
                    This should be adress of gaming commission from Curacao.
                    https://www.curacao-egaming.com/#footer
                    I do not even answer these ... to you?
                    Comment
                    • Djet74
                      SBR Rookie
                      • 12-13-17
                      • 1

                      #185
                      Same situation like you all. No answers on mails, Twitter or Facebook.
                      Comment
                      • lamossa
                        SBR Rookie
                        • 11-13-17
                        • 35

                        #186
                        ok let's try to find as many people as possible with the same problem then let's see what to do
                        Comment
                        • gringo33
                          SBR Rookie
                          • 12-11-17
                          • 10

                          #187
                          Yes perfect!
                          Comment
                          • lamossa
                            SBR Rookie
                            • 11-13-17
                            • 35

                            #188
                            but in the meantime sbr can not help us in any way?
                            Comment
                            • Ein Gnot in Not
                              SBR Rookie
                              • 11-29-17
                              • 33

                              #189
                              Originally posted by lamossa
                              I do not even answer these ... to you?
                              No, I got no answer from Curacao gaming commision.

                              Originally posted by lamossa
                              but in the meantime sbr can not help us in any way?
                              I send massage to SBR some days ago. But I am still waiting of an answer.
                              Comment
                              • lamossa
                                SBR Rookie
                                • 11-13-17
                                • 35

                                #190
                                same thing too .... I have sent messages to everyone in all ways, but no one answers ....
                                Comment
                                • gringo33
                                  SBR Rookie
                                  • 12-11-17
                                  • 10

                                  #191
                                  Good work guys. I tried to send betcart mail from a complete different email address but no answer yet. The mail had nothing to do with our situation just to se if they were going to answer.
                                  Comment
                                  • lamossa
                                    SBR Rookie
                                    • 11-13-17
                                    • 35

                                    #192
                                    well gringo33, would be to call him, but I do not speak inglesr, and it seems that they betcart they speak it very bad!
                                    Comment
                                    • lamossa
                                      SBR Rookie
                                      • 11-13-17
                                      • 35

                                      #193
                                      Dear Customer,

                                      Thank you for contacting betcart Support.


                                      This is to inform you that your case has been transferred to the relevant Team.


                                      We are investigating your account and will contact you shortly for further clarifications in this regards.


                                      Should you have any questions we are available 24/7. Please do not hesitate to contact us by replying to this email.

                                      Thank you for your time.
                                      betcart Team
                                      Comment
                                      • lamossa
                                        SBR Rookie
                                        • 11-13-17
                                        • 35

                                        #194
                                        received now
                                        Comment
                                        • Ein Gnot in Not
                                          SBR Rookie
                                          • 11-29-17
                                          • 33

                                          #195
                                          Originally posted by lamossa
                                          received now
                                          Got the same bullshit !!
                                          But I am sure, it will nothing happen...
                                          Comment
                                          • lamossa
                                            SBR Rookie
                                            • 11-13-17
                                            • 35

                                            #196
                                            Even I believe it ... but 'already that are responding a hope there'!
                                            Comment
                                            • gringo33
                                              SBR Rookie
                                              • 12-11-17
                                              • 10

                                              #197
                                              That’s a good sign that they respond I think. I haven’t got that mail yet.
                                              Comment
                                              • gringo33
                                                SBR Rookie
                                                • 12-11-17
                                                • 10

                                                #198
                                                Someone heard something new?
                                                Comment
                                                • lamossa
                                                  SBR Rookie
                                                  • 11-13-17
                                                  • 35

                                                  #199
                                                  unfortunately not, I have not even sent other mail, I do not know the others, however I think tomorrow I'll write again
                                                  Comment
                                                  • Ein Gnot in Not
                                                    SBR Rookie
                                                    • 11-29-17
                                                    • 33

                                                    #200
                                                    I send an email, after I recieved last mail from betcart. But no new answer.
                                                    As I said, no chance of hope. This was the same bullshit as in past...
                                                    Comment
                                                    • Ein Gnot in Not
                                                      SBR Rookie
                                                      • 11-29-17
                                                      • 33

                                                      #201
                                                      No answer from betcart and no money.
                                                      But I also got no answer from SBR, even they send me a massage, that they recieved my email.
                                                      Comment
                                                      • lamossa
                                                        SBR Rookie
                                                        • 11-13-17
                                                        • 35

                                                        #202
                                                        same thing me too, to sbr I sent 3 mails
                                                        Comment
                                                        • lamossa
                                                          SBR Rookie
                                                          • 11-13-17
                                                          • 35

                                                          #203
                                                          Dear Gino,

                                                          Thank you for your patience.

                                                          We apologize for the technical difficulties that kept you waiting for so long.

                                                          Please note that it has been several times that your payout went through and reached your account successfully.

                                                          Once we are able to finalize your request, our Support team will contact you right away.

                                                          Meanwhile we will be glad to assist you in case you have any further questions.

                                                          Thank you for being patient.

                                                          Kind Regards,
                                                          betcart Team
                                                          Comment
                                                          • lamossa
                                                            SBR Rookie
                                                            • 11-13-17
                                                            • 35

                                                            #204
                                                            mail received today
                                                            Comment
                                                            • gringo33
                                                              SBR Rookie
                                                              • 12-11-17
                                                              • 10

                                                              #205
                                                              I got a similar mail today
                                                              Comment
                                                              • Ein Gnot in Not
                                                                SBR Rookie
                                                                • 11-29-17
                                                                • 33

                                                                #206
                                                                Happy New Year, guys,
                                                                does someone has news about Withdrawal.
                                                                I think we have no chance to get the money. No answer from SBR, no answer from Gaming Commission and no answer from betcart.
                                                                Don´t know what we could do. Last chance to contact my lawyer...
                                                                Comment
                                                                • lamossa
                                                                  SBR Rookie
                                                                  • 11-13-17
                                                                  • 35

                                                                  #207
                                                                  Happy 2018! unfortunately the situation is dramatic, maybe the last chance would be to go legal, if you can see what your lawyer tells you and if you can possibly do something about more players
                                                                  Comment
                                                                  • gringo33
                                                                    SBR Rookie
                                                                    • 12-11-17
                                                                    • 10

                                                                    #208
                                                                    Hello guys!
                                                                    I haven’t heard anything either. But I still hope we can have the money!!
                                                                    Comment
                                                                    • lamossa
                                                                      SBR Rookie
                                                                      • 11-13-17
                                                                      • 35

                                                                      #209
                                                                      Dear Sir/Madam,



                                                                      Thank you for contacting Curaçao eGaming.



                                                                      We have copied in the operator to handle your complaint.



                                                                      The operator in copy is requested to provide you with and Curaçao eGaming with

                                                                      an update regarding this particular compliant in order to remain compliant.



                                                                      Awaiting for the operator to respond.



                                                                      Best Regards,

                                                                      Curaçao eGaming
                                                                      Comment
                                                                      • lamossa
                                                                        SBR Rookie
                                                                        • 11-13-17
                                                                        • 35

                                                                        #210
                                                                        Mail received today
                                                                        Comment
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