info betcart bookmakers

**horst48** · 08-11-17, 04:28 AM

Hi

i applied my withdrawal one week ago. First they come to verify lots of things from me, which i have been doing promptly. After this i heard now one week nothing and there happend nothing. I asked today again, when i will get my withdrawal... Definitely the last time that i had been betting there...

Will keep you updated.

Greets

**lvavzik** · 08-12-17, 02:40 AM

@mrschumach

are you waiting for a withdraw via skrill or wire ?

**mrschumach** · 08-12-17, 09:44 AM

Waiting for Bank withdrawl. They said Neteller/Skrill is not possible anymore.

**wilsonrajp** · 08-13-17, 05:31 PM

Getting pathetic now. Money gone probably. No reaction at all. Mailed numerous times, message read on Facebook but no reply, no one on chat, no one available trough phone. Stay away gamblers.

**lonnie55** · 08-14-17, 04:48 AM

I'm in week 7 now. Hope it will be done within next 14 days.

**lonnie55** · 08-14-17, 10:14 AM

A guy in German betting forum wettforum.info found out that they are actually sponsoring Real Madrid CF:

Real Madrid CF | Real Madrid CF Oficial Website

http://www.realmadrid.com/en/about-real-madrid/the-club/sponsors/betcart?pid=1383874830434

Official Real Madrid channel. All the Real Madrid information with news, players, ticket sales, member services and club information.

This makes the story even more mysterious.

**horst48** · 08-15-17, 05:49 AM

Hi

yesterday i asked Betcart on FB regarding my payout, when it will be done. This is the answer here:

Abload wurde abgeschaltet! Abload has been shut down!

https://picload.org/view/rwlrrgar/betcart.png.html

So they dont give me an true answer, talk something from technical problems ...

Will be interesting when i will get the money.

Can only tell everyone to stay away from them!!!

Greets

**wilsonrajp** · 08-16-17, 02:39 PM

Got the same:

Is there anything SBR can do? I've filed a complaint but haven't heard something for over a week.

**lonnie55** · 08-21-17, 04:17 AM

Entering now week 8...

**horst48** · 08-21-17, 07:22 AM

In my account it says since some days that the withdrawal is paid, but on my bank account i cant see money from betcart...

Lets see if in the next days money will be deposited to my bank account from betcart.

Gretes

**lonnie55** · 08-21-17, 07:38 AM

still stock answers: http://i.imgur.com/OvMvf54.png

**mrschumach** · 08-21-17, 12:15 PM

Still nothing since 19.06.2017. My Withdrawl status is still "NEW".

**mrschumach** · 08-21-17, 12:16 PM

Originally posted by horst48

In my account it says since some days that the withdrawal is paid, but on my bank account i cant see money from betcart...

Lets see if in the next days money will be deposited to my bank account from betcart.

Gretes

Maybe on your bank account in 1-3 days

takes about 1-3 Days normally

**horst48** · 08-23-17, 07:22 AM

Hello

just now i got a call from "Nina" from Betcart. They got the money back what they sent, because my bank datas are wrong (they said). So i checked again with her on the phone my bank datas a second time nad they had been correct. So they try to send a second time the payment... lets see if it works now...

Had by no other bookie such withdraw problems like here....

Greets

**Optional** · 08-23-17, 01:01 PM

Originally posted by horst48

Hello

just now i got a call from "Nina" from Betcart. They got the money back what they sent, because my bank datas are wrong (they said). So i checked again with her on the phone my bank datas a second time nad they had been correct. So they try to send a second time the payment... lets see if it works now...

Had by no other bookie such withdraw problems like here....

Greets

Ugh... sounds like "Nina" didn't know what to do so just tried the same way again.

I doubt it will come through a second time if it did not the first. It probably means that Betcart's bank does not have a joint intermediary agreement with your bank.

If it fails a second tine, ring your bank and ask who their USD Intermediary bank is (or Euro Intermeidary if you are using that currency for example)

Then contact Betcart by email... so they have time to think and get it right... and tell them to please add the intermediary to the wire order next time.

Dont worry if the CS agent has no clue what you mean, the person doing the wire orders will.

**wilsonrajp** · 08-23-17, 04:05 PM

Waiting for a month now. Still pending. Getting quite sick of it.

Originally posted by mrschumach

Maybe on your bank account in 1-3 days

takes about 1-3 Days normally

What's your bank?

Originally posted by Optional

Ugh... sounds like "Nina" didn't know what to do so just tried the same way again.

I doubt it will come through a second time if it did not the first. It probably means that Betcart's bank does not have a joint intermediary agreement with your bank.

If it fails a second tine, ring your bank and ask who their USD Intermediary bank is (or Euro Intermeidary if you are using that currency for example)

Then contact Betcart by email... so they have time to think and get it right... and tell them to please add the intermediary to the wire order next time.

Dont worry if the CS agent has no clue what you mean, the person doing the wire orders will.

My bank (ING Bank) insisted on the fact they do not use a intermediary bank. Can't find anything about it on the internet either.

**Optional** · 08-23-17, 05:33 PM

Originally posted by wilsonrajp

My bank (ING Bank) insisted on the fact they do not use a intermediary bank. Can't find anything about it on the internet either.

I don't know everything about international banking but am pretty sure that can't be correct.

What country are you in and what currency is Betcart supposed to sending in? And I'll have a look and double check if you like.

**wilsonrajp** · 08-23-17, 05:58 PM

I PM'ed you.

**lonnie55** · 08-24-17, 04:23 AM

from wettforum.info:

Hi there,

Due to new account safety rules, all of our customers are asked for the following before we can process the withdrawal:
- 2 selfies with your passport/I.D, each phote must be with a different background.

Once this is recieved, your pending withdrawal will be processed as soon as possible.

We apologise for any inconveneince or delay this has caused.

Kind regards,

Betcart Team

Did anybody else get this? I didn't.

**horst48** · 08-24-17, 08:51 AM

Hi guys

after the call yesterday with Niki vom Betcart, they tried to send again the money.
Today i had it on my bank account. But now i will not play there for a long time, too much hassle to get his money from them.

Hope for you all, that you will also get your money.

Greets

**lonnie55** · 08-24-17, 09:32 AM

So horst48 had to wait like 3-4 weeks.

I requested my withdrawal on June 28 and did not receive a single cent.

**horst48** · 08-24-17, 10:45 AM

I wrote them several times on fb, maybe that helped a little bit ;-)

**wilsonrajp** · 08-25-17, 03:44 PM

Some reactions:

please rest assured that we will proceed with your requested amount as soon as we are over with technical issue and will inform you through email, as well.

please rest assured that we , from our side are doing our best to proceed with our request in a shortest period possible.

We don't have any estimated time frame for this at the moment but please rest assured that the list is prioritized and we are aiming to proceed with those request once we have it fixed

Please rest assured that we are doing our best to proceed with your request in a shortest period possible.

Same old, same old..

**Camma23** · 08-26-17, 05:17 AM

waiting for a skrill withdrawal myself too. It's last part of money...I hope to get them and say goodbye to these scammers.
Usual answer from them, talking about technical issues, same as all of you.
Till some weeks ago, a girl (Natalie) was answering and helping from vip@betcart but now, not even that.
I hate them. So angry that shitty scammers like that keep working and nobody block them.
I've reported all this to SBR, sent them several mails, contacted them, and still waiting since 27/07. So frustrating

**Camma23** · 08-28-17, 04:08 AM

Nikki
Aug 28, 8:38 AM (GMT)

Hi there,

Many thanks for contacting us.

Your prevuiuse withdrwal was processed as promised, we have techinical issues that are out of our hands, and as we always assure you, you money is safe and will be processed as soon as possible. Your recent request will also be processed, please be patient with us while we aim to rectify the problem as quickly as we can.

Kind regards,
Betcart Team

my god, so much hate vs these bastards

**lonnie55** · 08-28-17, 04:17 AM

Entering week 9...

**lonnie55** · 08-29-17, 05:27 AM

Latest reply: http://i.imgur.com/rvswOMO.png

**mrschumach** · 08-29-17, 08:35 AM

Nikki
Aug 28, 1:44 PM (GMT)

Hi Christian,

Im afraid the technical issues are out of our hands and we are doing or best to rectify the problem as quickly as we can, I have also followed up the case woth our finace team so as soon as I have an update I will let you know. Again, we assure you that your balance is safe and WILL be paid out to you at the earliest possible time.
We aplogise for the delays and inconvenience caused.

Kind regards,
Betcart Team

How would you rate the support received?

**lonnie55** · 08-30-17, 06:04 AM

Update: http://i.imgur.com/q2U7U8J.png

**mrschumach** · 08-30-17, 09:48 AM

Originally posted by lonnie55

Update: http://i.imgur.com/q2U7U8J.png

What was the amount you withdrawled?

**lonnie55** · 08-30-17, 09:50 AM

Originally posted by mrschumach

What was the amount you withdrawled?

first withdrawal 7k, second 3.5k

**wilsonrajp** · 09-01-17, 12:57 PM

Do you have it now Lonnie? Still waiting on mine. Keep getting bullshit responses about the system failing. Such a scam. 100% stalling.

**lonnie55** · 09-01-17, 02:32 PM

Originally posted by wilsonrajp

Do you have it now Lonnie? Still waiting on mine. Keep getting bullshit responses about the system failing. Such a scam. 100% stalling.

No. Contacted them on facebook, too. Their answer was like "bla bla bla".

When I asked them what "bla bla bla" means in clear words they stopped replying, so no update.

It's September and I am waiting for a withdrawal which I've requested in June.

So annoying. How can this fking company sponsor a club like Real Madrid whilst not paying out their customers regularly?

**Camma23** · 09-04-17, 03:11 AM

any of you received money meanwhile? here nothing yet....

**lonnie55** · 09-04-17, 03:55 AM

Nope. I'm in week 10 now.

E-Mail and facebook requests both remain unreplied.