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  • Camma23
    SBR High Roller
    • 11-17-14
    • 134

    #141
    just got an email reply...usual bullshits.
    don't know what to do anymore. tryed with facebook, twitter, email (3 addresses), and I got same shitty replies...also filled 2 times SBR form. Tired and frustrated of this situation

    Hello there,
    You were emailed last week notifiying you that we still have techinical issues in egards to withdrawal processing. As assured to you before, your balance remains safe and will be paid out to you at the earliest possible time. You will be notified of this via email.

    Betcart Support
    Comment
    • lonnie55
      SBR MVP
      • 04-08-16
      • 2689

      #142
      just got a reply, too: http://i.imgur.com/AYvuOaj.png

      This is to inform you that unfortunately we are still facing a technical issue regarding processing withdrawal requests
      This is such a bullsh*t.

      Technical problems for half a year

      A company which can not make bank transfers for half a year is DEAD in any industry.
      Comment
      • italiano
        SBR High Roller
        • 03-11-15
        • 217

        #143
        unfortunately their words meant just this... we dont pay beacuse we don't have money

        Originally posted by lonnie55
        just got a reply, too: http://i.imgur.com/AYvuOaj.png



        This is such a bullsh*t.

        Technical problems for half a year

        A company which can not make bank transfers for half a year is DEAD in any industry.
        Comment
        • lonnie55
          SBR MVP
          • 04-08-16
          • 2689

          #144
          Originally posted by italiano
          unfortunately their words meant just this... we dont pay beacuse we don't have money
          How come they are sponsoring Real Madrid?

          They can pay but they do not want to. A user in this thread said in a previous post he requested the withdrawal at the beginning of August and got his money 3 weeks later.
          Comment
          • Optional
            Administrator
            • 06-10-10
            • 61390

            #145
            Originally posted by lonnie55

            How come they are sponsoring Real Madrid?
            I think we talked about this before.

            I think sponsoring a big sports team is seen as an effective way to buy credibility more than anything else, and I see it as a red flag in most cases.
            .
            Comment
            • lonnie55
              SBR MVP
              • 04-08-16
              • 2689

              #146
              Originally posted by Optional
              I think we talked about this before.

              I think sponsoring a big sports team is seen as an effective way to buy credibility more than anything else, and I see it as a red flag in most cases.
              But (usually) it's a sign for liquidity.

              Those delay issues are not primary due to a lack of money but to some kind of stalling strategy. Maybe some customers give up after a while. I mean, my account is limited to one digit stakes for months, they don't have any benefit from me as a customer, I will never make a deposit again. They could easily close my account and confiscate the winnings as I already got my deposit back plus some nice winnings on top. But for some reason they don't. What makes me so mad are those stupid stock answers week after week. They stop answering in the middle of a live conversation on facebook. Sometimes they reply to e-mails within hours, sometimes it takes a week or more. When I called them I made 26 attempts until they picked up the phone. It's annoying.

              I just don't understand this company and its strategy.
              Comment
              • italiano
                SBR High Roller
                • 03-11-15
                • 217

                #147
                if everyone looks well... in the first thread i was not sure about them, they remind me another bookmaker that has stolen money to a lot of people
                Comment
                • lonnie55
                  SBR MVP
                  • 04-08-16
                  • 2689

                  #148
                  Update: http://i.imgur.com/VTJUgEL.png

                  Last thing I wrote them on facebook (without a reply but seen by them): http://i.imgur.com/NNrnruy.png
                  Comment
                  • Camma23
                    SBR High Roller
                    • 11-17-14
                    • 134

                    #149
                    probably they found some money :

                    yday got a call from UK, hopefully answered and it was a girl from Betcart support. Asked sorry for long delay etc and asked for a bank statement to speed up the procedure, sending money via bank transfer instead of Skrill (as I asked 2 months ago).

                    Today got these replays from them :


                    Nikki
                    Sep 6, 1:35 PM (GMT)

                    Hi XXX,

                    I have followed up with your case and have now been notified that your documents have been recieved and accepted.
                    You will be notified via email as soon as your withdrawal is processed.




                    Nikki
                    Sep 7, 3:46 PM (GMT)
                    Hi XXX,

                    This is to notify you that your withdrawal request has now been processed.
                    We apologise for the delays and inconveneicne caused during this process.

                    Thanks for Playing at Betcart

                    Kind regards,
                    Betcart Team

                    Don't want to get excited untill money won't be in my pocket, but it seems this frustrating story is close to end
                    Comment
                    • mrschumach
                      SBR Rookie
                      • 07-17-17
                      • 11

                      #150
                      Same mails for me too.
                      Sendet them also bank statemant. and got same mail.

                      lets see if its another way to get some time or if they really pay
                      Comment
                      • lonnie55
                        SBR MVP
                        • 04-08-16
                        • 2689

                        #151
                        Got my money today.

                        betcart - over and out.
                        Comment
                        • Camma23
                          SBR High Roller
                          • 11-17-14
                          • 134

                          #152
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                          wow , money really came this morning after only 1 day since they approved the payment. Strange according 2 months delay since the my request.

                          For all users waiting money from them, rape them everyday on facebook chat, site livechat and mails : vip@betcart.com ; verify@betcart.com ; payout@betcart.com ; , threaten them with bad advertsement on public betting forums + SBR. After long long time you should at least get your money.

                          Have luck, and FUCKOFF BETCART. NEVER MORE.
                          for new users : STAY AWAY FROM THESE BASTARDS
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 61390

                            #153
                            Good to see people being paid finally.
                            .
                            Comment
                            • mrschumach
                              SBR Rookie
                              • 07-17-17
                              • 11

                              #154
                              Still no money here
                              waiting for 10k€
                              lets see
                              Comment
                              • mrschumach
                                SBR Rookie
                                • 07-17-17
                                • 11

                                #155
                                Just to let everyone know i also received my money now. Never ever again Betcart.
                                But at least they paid all i think.
                                Comment
                                • lvavzik
                                  SBR Rookie
                                  • 08-06-17
                                  • 4

                                  #156
                                  Hello fellas. Glad u got all the money! Please help me with my. I still havent recived it yet. My only option is withdraw by skrill or safecharge. What should I do? I'm clearly lost so if anybody can help me step by step I would be gratefull. Thank you
                                  Comment
                                  • lamossa
                                    SBR Rookie
                                    • 11-13-17
                                    • 35

                                    #157
                                    Originally posted by lvavzik
                                    Hello fellas. Glad u got all the money! Please help me with my. I still havent recived it yet. My only option is withdraw by skrill or safecharge. What should I do? I'm clearly lost so if anybody can help me step by step I would be gratefull. Thank you
                                    hello, did you succeed, or did someone have managed to pick up with skrill? I'm a month that I made a request for picking but still nothing
                                    Comment
                                    • Ein Gnot in Not
                                      SBR Rookie
                                      • 11-29-17
                                      • 33

                                      #158
                                      Hey Guys,

                                      I opened a betcart account some months ago. It was at beginning of July. Now I´ve five digit balance at my account. Send my first withdrawal request on 4th September. But I recieved no money.
                                      I got same answers as other members at these form. Since some days they didn´t answered to my questions.
                                      I don´t know what I could do. I think, I will not see these money at my account.
                                      Any ideas ? I send every 3rd or 4th day an email to betcart.
                                      Comment
                                      • lamossa
                                        SBR Rookie
                                        • 11-13-17
                                        • 35

                                        #159
                                        hello, I've been doing the same thing for two months but no money ... you also requested skrill? because this summer on bank account, 900 euros I have given them after a month
                                        Comment
                                        • lamossa
                                          SBR Rookie
                                          • 11-13-17
                                          • 35

                                          #160
                                          I don 't see what you can do besides sending mail
                                          Comment
                                          • Ein Gnot in Not
                                            SBR Rookie
                                            • 11-29-17
                                            • 33

                                            #161
                                            Originally posted by lamossa
                                            I don 't see what you can do besides sending mail
                                            Today I got these answer. But I think it is typical bla bla bla...

                                            "Hello ***,
                                            Thank you for your email.

                                            We are following up on your withdrawal request and once we get a confirmation from our financial team regarding the status of the amount, we will update you immediately.

                                            We apologize for the inconveniences that this might have caused to you and hope you will enjoy your future experience with us.

                                            Thank you fro your patience."


                                            Kind Regards,
                                            betcart Team
                                            Comment
                                            • lamossa
                                              SBR Rookie
                                              • 11-13-17
                                              • 35

                                              #162
                                              same mail always received today, let's update if there are news
                                              Comment
                                              • lamossa
                                                SBR Rookie
                                                • 11-13-17
                                                • 35

                                                #163
                                                Same mail always received today , let's update or there are news
                                                Comment
                                                • lamossa
                                                  SBR Rookie
                                                  • 11-13-17
                                                  • 35

                                                  #164
                                                  Player,

                                                  This is to inform you that we stop providing service to accounts registered in your country temporarily. As a result, your betcart account will be closed within 24 hours after receiving this email. Once we start operating in your territory again, you will be informed by another email.
                                                  Please feel free to proceed withdrawing your balance.
                                                  If you need any information regarding bonuses or any other enquiries please do not hesitate to contact us.
                                                  We will see you soon with new offerings and best site features!

                                                  Kind regards,
                                                  betcart Team
                                                  Comment
                                                  • lamossa
                                                    SBR Rookie
                                                    • 11-13-17
                                                    • 35

                                                    #165
                                                    I requested the withdrawal of all the credit present .... let's see
                                                    Comment
                                                    • Ein Gnot in Not
                                                      SBR Rookie
                                                      • 11-29-17
                                                      • 33

                                                      #166
                                                      Originally posted by lamossa
                                                      Player,

                                                      This is to inform you that we stop providing service to accounts registered in your country temporarily. As a result, your betcart account will be closed within 24 hours after receiving this email. Once we start operating in your territory again, you will be informed by another email.
                                                      Please feel free to proceed withdrawing your balance.
                                                      If you need any information regarding bonuses or any other enquiries please do not hesitate to contact us.
                                                      We will see you soon with new offerings and best site features!

                                                      Kind regards,
                                                      betcart Team

                                                      I got the same massage. Where are you from ?
                                                      I am from Germany.
                                                      Last edited by Ein Gnot in Not; 12-04-17, 05:24 AM.
                                                      Comment
                                                      • lamossa
                                                        SBR Rookie
                                                        • 11-13-17
                                                        • 35

                                                        #167
                                                        Originally posted by Ein Gnot in Not
                                                        I got the same massage. Where are you from ?
                                                        I am from Germany.
                                                        Italy, however, if you see the countries that are available for new registrations, in the list are not present in Italy or Germany
                                                        Comment
                                                        • lamossa
                                                          SBR Rookie
                                                          • 11-13-17
                                                          • 35

                                                          #168
                                                          let's update if there is news
                                                          Comment
                                                          • lamossa
                                                            SBR Rookie
                                                            • 11-13-17
                                                            • 35

                                                            #169
                                                            Apart from that mail on Sunday of the block, no other answer despite I sent 3 mail ... I see bad!
                                                            Comment
                                                            • Ein Gnot in Not
                                                              SBR Rookie
                                                              • 11-29-17
                                                              • 33

                                                              #170
                                                              Same to me, no answer at my a-emails.
                                                              I send email to Curacao gaming license, but no answer.

                                                              I started to comment Betcart postings at Facebook...
                                                              Last edited by Ein Gnot in Not; 12-07-17, 10:25 AM.
                                                              Comment
                                                              • lamossa
                                                                SBR Rookie
                                                                • 11-13-17
                                                                • 35

                                                                #171
                                                                I do not have facebook so I can not comment on them .... anyway let me know if they answer you from some part, and if you can give me curacao address so I also write it, thanks
                                                                Comment
                                                                • lamossa
                                                                  SBR Rookie
                                                                  • 11-13-17
                                                                  • 35

                                                                  #172
                                                                  Did you try to call him? I do not because I do not speak English
                                                                  Comment
                                                                  • Ein Gnot in Not
                                                                    SBR Rookie
                                                                    • 11-29-17
                                                                    • 33

                                                                    #173
                                                                    Originally posted by lamossa
                                                                    Did you try to call him? I do not because I do not speak English
                                                                    The Women at betcart speaks also very bad english !!
                                                                    Comment
                                                                    • Ein Gnot in Not
                                                                      SBR Rookie
                                                                      • 11-29-17
                                                                      • 33

                                                                      #174
                                                                      Originally posted by lamossa
                                                                      I do not have facebook so I can not comment on them .... anyway let me know if they answer you from some part, and if you can give me curacao address so I also write it, thanks
                                                                      This should be adress of gaming commission from Curacao.
                                                                      Comment
                                                                      • lamossa
                                                                        SBR Rookie
                                                                        • 11-13-17
                                                                        • 35

                                                                        #175
                                                                        do not they answer you on facebook?
                                                                        Comment
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