1. #1
    mrdominicf
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    Online Casino cheats?? Software error??

    To no ones surprise. Proof... Well.... "CHEAT" or software glitch? mmm. Lets look at what has happened. What are the odds that you are dealt 700 hands of "Jacks or Better" and never drawing a single card that would give you a paying hand? Yes, you heard it correctly. 700 hands of Jacks or Better---I drew in excess of 2000 cards and never once did I draw a card to make a winning hand. Glitch in the software you say??? mmm Really. Perhaps, but why would the software program be able to deal out only losing cards unless it was somehow programed to do so... perhaps as an option to do so if the house wanted to cheat.

    So, I contacted the sportsbook. I got nowhere. They claim there software is certified. I must have had an unlucky streak. Here is the deal.

    I played 15 hands of 50 hand Jacks or Better. That totals 750 hands. Never once did I draw a card that resulted in a payment. For example, my first hand was a Jack with 4 lower cards. I kept the Jack. All 50 hands lost. So not only did i not get another Jack in all 50 hands, but no other winning hand out of the 50 hands. Anyone who plays this games knows that should never happen.... but it could. The problem is.... this happened 15 times in a row. So my next hand was a Queen with 4 lower cards, I kept the queen, the result was... all 50 hands lost. So... because I was only playing 1 cent per hand, I continued. 5 times during my play I had a winning hand dealt, for example 6,6,k,k,4 That did indeed pay, but all the cards that I drew never payed.

    So in conclusion. If I was dealt a paying hand, it did indeed pay me, but all hands that required me to draw to a card always lost. 15 hands of 50 hand jacks or better is 750 hands That is over 2000 chances to draw a single card to make a winning hand.... but they all lost. The odds of this happening are (well I'm not a math Genius) but is must be .076 to the 2000th power, or on other words you have a better chance of finding one specific grain of sand in all the beaches and deserts of the world.



    Oh... of course the Casino manage wouldn't listen to me... So I just let it go.

  2. #2
    robmpink
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    Quote Originally Posted by mrdominicf View Post
    To no ones surprise. Proof... Well.... "CHEAT" or software glitch? mmm. Lets look at what has happened. What are the odds that you are dealt 700 hands of "Jacks or Better" and never drawing a single card that would give you a paying hand? Yes, you heard it correctly. 700 hands of Jacks or Better---I drew in excess of 2000 cards and never once did I draw a card to make a winning hand. Glitch in the software you say??? mmm Really. Perhaps, but why would the software program be able to deal out only losing cards unless it was somehow programed to do so... perhaps as an option to do so if the house wanted to cheat.

    So, I contacted the sportsbook. I got nowhere. They claim there software is certified. I must have had an unlucky streak. Here is the deal.

    I played 15 hands of 50 hand Jacks or Better. That totals 750 hands. Never once did I draw a card that resulted in a payment. For example, my first hand was a Jack with 4 lower cards. I kept the Jack. All 50 hands lost. So not only did i not get another Jack in all 50 hands, but no other winning hand out of the 50 hands. Anyone who plays this games knows that should never happen.... but it could. The problem is.... this happened 15 times in a row. So my next hand was a Queen with 4 lower cards, I kept the queen, the result was... all 50 hands lost. So... because I was only playing 1 cent per hand, I continued. 5 times during my play I had a winning hand dealt, for example 6,6,k,k,4 That did indeed pay, but all the cards that I drew never payed.

    So in conclusion. If I was dealt a paying hand, it did indeed pay me, but all hands that required me to draw to a card always lost. 15 hands of 50 hand jacks or better is 750 hands That is over 2000 chances to draw a single card to make a winning hand.... but they all lost. The odds of this happening are (well I'm not a math Genius) but is must be .076 to the 2000th power, or on other words you have a better chance of finding one specific grain of sand in all the beaches and deserts of the world.



    Oh... of course the Casino manage wouldn't listen to me... So I just let it go.


    Did you request or have a log? If not, I'm curious as why you started counting at your first hand. It seems abnormal. What software is it?

  3. #3
    robmpink
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    Quote Originally Posted by robmpink View Post
    Did you request or have a log? If not, I'm curious as why you started counting at your first hand. It seems abnormal. What software is it?
    Nevermind, I don't know much about 50 hand so I won't comment. I guess in my eyes you played 15 hands but it is really 50 hands each. I does sound crazy you didn't get a pair in one of the 50 hands.

  4. #4
    mrdominicf
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    The Casino software is by Amigotechs. My casino history is readily available and confirms my plays. upon calling the casino Manager, he just blew me off. Stating that his casino is certified and I was just unlucky. He wouldn't look at my account. He was just appeasing me anyway he could. He thought I was just another disgruntled players who lost. But that is far from the case. I was only playing 50 hand poker for 1 cent a hand to kill a few minutes before I went out for the night. When my first hand lost all 50 hands, I thought..... that is so strange, I've never seen that before. I said that is almost impossible. So i played it again. Same result, Then again and again. After 4 times, I thought.... wow. But it was only going to cost me 50 cents each hand I was going to see how many consecutive times it would lose. i stopped at 15. That is 15 hands of 50 without drawing a winning card. So I call my friend who also has an account with this same sportsbook. He played 10 hands with the same results.

  5. #5
    mrdominicf
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    It was actually 750 hands without getting a pair. You are dealt 50 hands at once. In your first hand you can hold any of your 5 cards. So held the Jack. then they deal 50 hands each hand holding the Jack. Every hand lost. This same think happened 15 times. over 2000 card draws.... never hitting a single hand.

  6. #6
    robmpink
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    Quote Originally Posted by mrdominicf View Post
    It was actually 750 hands without getting a pair. You are dealt 50 hands at once. In your first hand you can hold any of your 5 cards. So held the Jack. then they deal 50 hands each hand holding the Jack. Every hand lost. This same think happened 15 times. over 2000 card draws.... never hitting a single hand.

    Well look at the good side. You lost $7.50 only. You could be right, maybe not.

  7. #7
    PanamaBrad
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    Which sportsbook/casino?

  8. #8
    mrdominicf
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    YouWager

  9. #9
    prop
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    could of made back more than your $7.50 if you did a video, contacted a few news sites asking if they wanted a good story and promising to pay if they used it or something like that? assuming that's legal. LA Times seems to like stories of this nature; at least they did years ago.

  10. #10
    mrdominicf
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    1000 consecutive losing hands and still the management will not admit they have a software problem.

  11. #11
    secretstash
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    definitely file a sportsbook complaint to sbr.. they will get u ur money back. this is IMPOSSIBLE to happen. sportsbook complaint form

    bout 1 in 1 trillion odds. the math geeks will prove it.

    -stash

  12. #12
    a4u2fear
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    More and more stories about online casinos, couldn't give me any bonus to play in those.

  13. #13
    Weems2k
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    I'll never play an online casino for real $$ anymore. I was doing Roulette one time. Ended up having 11 even numbers in a row. Decided to go big on Odd. Nope, another Even. Went Even 15 times in a row. For kicks, I put my last buck on Even, and surprise, surprise, Odd comes up. Now I'm not saying that an actual Roulette table in a real casino wouldn't do this, but the odds are extremely high. I've also notice fishy things when playing Blackjack, and 3 card Poker. Don't even get me started with the Slots. You're better off throwing your $$$ in a wishing well hoping to strike it rich in the lottery compared to those.

  14. #14
    mrdominicf
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    Well you know.... I make so much money on their sportsbook, that by complaining about their casino directly to them, I might get my sportsbook shut down. I don't want that to happen.

  15. #15
    secretstash
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    Quote Originally Posted by mrdominicf View Post
    Well you know.... I make so much money on their sportsbook, that by complaining about their casino directly to them, I might get my sportsbook shut down. I don't want that to happen.
    this would never happen.. if sbr rules in ur favor the book will pay out/refund the losses.. if they dont they will be ruined and rated F and no one will deposit there.

    -stash

  16. #16
    FinkleIsEinhorn
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    If they are rigging their software, they aren't doing a good job at it. Somebody loses that much and they get suspicious or at least a bad taste in their mouth. If they want to rig it, why wouldn't they do it slightly so they could bleed a little extra edge in their favor. So they are either dumb, or have shitty software.

  17. #17
    5mike5
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    before coming to SBR i didnt think any (or very many at least) players would risk real money playing at rigged online casinos...damn i was wrong...

    hope players soon realize u cant beat an online casino so why throw money away??

    175 pts

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  18. #18
    juuso
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    Very fishy result. do a complaint.

  19. #19
    prop
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    It's not even fishy, it is impossible. If is as OP stated then youwager's casino software has a faulty weighing system as no way that was intentional. Of course that system which is faulty, shouldn't be there in the first place so the fact it is would mean the entire YouWager casino absolutely should not be trusted.

  20. #20
    HedgeHog
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    SBR should do an investigation into this. Open an account for a minimal amount, bet a penny per hand, and see if these horrible results are duplicated. If the OP's facts are correct, this is outright fraud. Looking forward to Justin's video on it.

  21. #21
    mrdominicf
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    I agree. I'm sure they are not cheating on purpose. There is some kind of glitch in their software program. I've sent 4 emails and 2 telephone conversations and I get no where. Their response is always the same. "The software is certified" "End of story". I've even contact the software company, they would not return my message. You are also correct that it is too blatant to have the software perform the way it does, but that leads me to believe that there must be a "toggle" switching system that might allow for this to happen once in a great while and someone set it up and forgot about it.... Why would the glitch ever get triggered. i don't get it?

  22. #22
    psycho44
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    online casinos are rigged somehow to make you lose money. It's a good thing you only lost $7.50.

    I've played the blackjack ones where they have 1 section for bonuses on your deposit and I lost all of that easily but the non bonus section I can win money on that. But than I notice sometimes the software gets ridiculous streaks of hitting 21's out of 8 cards and consecutive blackjacks. Or making 21's out of 6's when you have a 20. But everyone that plays online casinos has experienced this.

  23. #23
    mrdominicf
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    I filed the complaint yesterday with SBR. We'll see what happens. BTW, the software program is still not given any winning hands. 2500 hands with no winners. IMPOSSIBLE.

  24. #24
    PD77
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    I think Amigotechs software is the old AST software that has been confirmed to be ROGUE. I looked on youwager and I can confirm this.
    ding ding ding, we have a winner, This software is crooked. 5dimes had to drop this software as well because it made them look bad on numerous occasions. Just because the software is crooked doesnt mean the operator is crooked but I wouldnt play at youwager for other reasons.

  25. #25
    PD77
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    Here is a ss of another funk this software provider found itself in a few years ago.
    Attached Images  

  26. #26
    appleman
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    online casinos are all cheats don't play in any of them

  27. #27
    PaperTrail07
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    do EVERYONE the favor of having it looked into.....your pulling a McQueary.....If you dont try to stop it....and only notify US....then the problem will not be stopped....people will still be getting raped

  28. #28
    Full Time Hobo
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    Don't have any experience with SBR complaints but if you could somehow get a log of your hand history that would solidify your case.

  29. #29
    Quake
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    Defintiely make a video of this

  30. #30
    Mastertvtech
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    I tried this after reading the op's problem and had similar results. Had a pair of 3's and hit zero, nada, goose egg on 50 hands. Then had Jack's, I believe, and got my money back, with no trips or 2 pairs anywhere. I agree that this is so obviously a big mistake but the fact that they didn't even investigate is troubling.

    I went to the 18 hand version and had normal results of ups and downs with no complaints about payouts. I think was up on the session.

  31. #31
    PD77
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    Has anyone checked to see if the software is redealing the burn cards. AST has pulled this trick before. It's funny , if the error is in the casinos favor nothing is done for months. If the error is in the players favor it is fixed overnight. Don't be so sure the software wasn't intentionally programmed to defraud you.

  32. #32
    mrdominicf
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    It has been reported and a claim has been filed with SBR... waiting for their results.

  33. #33
    mrdominicf
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    Finally... looks like Youwager.com might finally acknowledge that they have a problem with their 50 hand poker. They took it down today. Still no word from them about my complaint.

  34. #34
    Mastertvtech
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    I sent them an email about my similar experience, still awaiting a response too.

  35. #35
    Mastertvtech
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    In addition I am wondering what will happen once SBR confirms that the game wasn't fair....Will youwager compensate everyone who played that game before it was taken down?

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