I placed an in-game wager on the 2nd inning of a baseball game the other day. When placing an in-game wager on innings, there are normally two choices( Hits or Runs line).
I placed a wager on a line for -.5 hits of that inning. About 5-10 minutes later, I was placing a wager for the following inning(3rd inning) which means the game was still in the 2nd inning and I noticed that the odds on my -.5 HITS was reversed with the RUNS line for that inning.
The odds that I had were -.5 hits at +310 when it should have been around +160-+175 which means 5dimes reversed the lines by accident. Once I realized the mistake, knowing that it was a bad line and I didn't want to take any chances, I went into livechat to report the error. (This was all before the inning was over so there is no guarantee if I would have won or lost the wager) When I reported it to livechat, I was told that it was a valid line. I asked how that could be since it was clearly obvious the lines were switched by mistake. The rep went to the line manager to come back saying the same thing that it was valid.
After that incident, I filled out a SBR form and I was told to talk to Becky or Tony about the issue. I talked to Becky on livechat and she admitted that the wager was a bad line but laughed at me, saying that I was complaining about having such good odds. I tried to tell Becky that it was before the inning was over and that if the +310 side won, I guarantee that it would have been cancelled due to a bad line and I didn't want to take any chances. Becky refused to do anything about the issue and said the wager stands.
After that chat, I talked to Matt from SBR who said he doesn't feel like I have a case and I shouldn't pursue any farther. The wager is small($50) and now I am having to post about it on the forum when I tried to resolve it without going here.
So, my question to every is -- Is it okay that 5dimes acknowledges it was a bad line yet chooses to do nothing about it? I feel that if my side won(+310) it would have been voided instantly.
Opinions are welcome --
I placed a wager on a line for -.5 hits of that inning. About 5-10 minutes later, I was placing a wager for the following inning(3rd inning) which means the game was still in the 2nd inning and I noticed that the odds on my -.5 HITS was reversed with the RUNS line for that inning.
The odds that I had were -.5 hits at +310 when it should have been around +160-+175 which means 5dimes reversed the lines by accident. Once I realized the mistake, knowing that it was a bad line and I didn't want to take any chances, I went into livechat to report the error. (This was all before the inning was over so there is no guarantee if I would have won or lost the wager) When I reported it to livechat, I was told that it was a valid line. I asked how that could be since it was clearly obvious the lines were switched by mistake. The rep went to the line manager to come back saying the same thing that it was valid.
After that incident, I filled out a SBR form and I was told to talk to Becky or Tony about the issue. I talked to Becky on livechat and she admitted that the wager was a bad line but laughed at me, saying that I was complaining about having such good odds. I tried to tell Becky that it was before the inning was over and that if the +310 side won, I guarantee that it would have been cancelled due to a bad line and I didn't want to take any chances. Becky refused to do anything about the issue and said the wager stands.
After that chat, I talked to Matt from SBR who said he doesn't feel like I have a case and I shouldn't pursue any farther. The wager is small($50) and now I am having to post about it on the forum when I tried to resolve it without going here.
So, my question to every is -- Is it okay that 5dimes acknowledges it was a bad line yet chooses to do nothing about it? I feel that if my side won(+310) it would have been voided instantly.
Opinions are welcome --
