Betus Sends Me The Following Email

**makaveli66** · 06-14-13, 11:32 PM

I won the bet and they close my account.

**Naz18** · 06-14-13, 11:53 PM

nvm...BETus is trash

**makaveli66** · 06-14-13, 11:58 PM

Hello, your BetUS representative is Nathan x2903
Welcome to BetUS Sports, Nathan x2903 will be right with you.
Nathan x2903
Welcome to BetUS.com.pa! For securitypurposes can you please confirm the passwordon the account?

Nathan x2903
Welcome to BetUS.com.pa! For securitypurposes can you please confirm the passwordon the account?

Rey
xxxxxx

Nathan x2903
Thank you. How may I assist ?

Rey
Hi. I hit the 1st 3 in the game bet. When will itbe credited?

Nathan x2903
After the game

Rey
Ok. And what is the roll over on that?

Nathan x2903
5x

Rey
Is there a max cashout on this?

Nathan x2903
5x max payout, so $250

Rey
Last night I was told there was no max cash outif I am to completed the roll over on live chat.

Gordon (Fl. Mgr) x2658 has joined the chat.
Gordon (Fl. Mgr) x2658
Hi Rey

Rey
Hi.

Rey
I was told last night there is no max cashout onthis, now I'm told there is.

Rey
So, is there or not?

Rey
I'm getting different answers.

Rey
I'm told there isn't before and after I won I'mtold there is.

Gordon (Fl. Mgr) x2658
yes there is a max cash out

Gordon (Fl. Mgr) x2658
but there are also some other terms

Gordon (Fl. Mgr) x2658
have you read the rules regarding our freebets?

Rey
no I haven't seen where to find that.

Gordon (Fl. Mgr) x2658
well, I am reviewing your account Rey and youhave not given us any action since 2007

Rey
I got an email saying I have a free bet from youguys, so I login and place the bet. What's wrongwith that?

Rey
Email didn't say anything else.

Gordon (Fl. Mgr) x2658
Rey, the object of these free bets is to getcustomers back playing with us on a regularbasis

Gordon (Fl. Mgr) x2658
http://www.betus.com.pa/about-us/terms-conditions.aspx

Gordon (Fl. Mgr) x2658
keep in mind that as per these terms you willneed to make a deposit before you canwithdraw any money

Rey
Then why are u sending me emails saying Ihave a free bet?

Rey
If you don't want me to have it then don't giveit to me.

Gordon (Fl. Mgr) x2658
well unless you make a deposit, these freebets will cease

Gordon (Fl. Mgr) x2658
and it appears that you have no interest indoing that

Rey
But, after I win you're pulling this. Last nightnone of this was told to me but after I win utell me this.

Gordon (Fl. Mgr) x2658
not at all, I did not just make up the terms andconditions

Gordon (Fl. Mgr) x2658
if you had taken the time to read them youwould see the requirements

Rey
It's very mis leading and I will be sure to getthis out to people to be careful of trusting you.The free bet doesn't even have any indicationof terms. Says click and place bet.

Gordon (Fl. Mgr) x2658
Rey, with all due respect, the rules are veryclear

Gordon (Fl. Mgr) x2658
these free bets are not designed for customersthat have no desire to make a deposit and play

Rey
Hitting me with fine print after I win a bet. Youdon't give someone a free bet if it's not a freebet!

Gordon (Fl. Mgr) x2658

it seems you have no interest in meeting theconditions

Gordon (Fl. Mgr) x2658
so maybe it is best that we just close youraccount to avoid any miscommunication movingforward

Rey
What can I do to meet conditions? You just toldme after I win that you're not going to pay, sowhat would I do regarding this?

Gordon (Fl. Mgr) x2658
I did not say anything of that nature

Gordon (Fl. Mgr) x2658
I directed you to the terms and conditions ofthese Free Bets

Gordon (Fl. Mgr) x2658
you have not met any of them

Rey
Why would you give someone a free bet thoughand have no intention of honoring it if theperson wins? I guess this is the type of problempeople have with you guys when they say howthey don't trust this place. Must also be why Ihaven't played here in years. I will make thissituation very clear to others though. That's forsure.

**ShogunRua** · 06-15-13, 12:46 AM

**ROYAJA8** · 06-15-13, 12:52 AM

That is comedy. You want your payout make a deposit first. Straight up hustlers.

**TheMoneyShot** · 06-15-13, 12:57 AM

Makaveli - Great post. Posters need to see threads like this. Absolute heist job by that floor manager. What a crock of sh#$. A free bet is a free bet. A rollover is a rollover and now pay the man. What does SBR rate these fools?

**the_situation** · 06-15-13, 01:31 AM

lol what a joke book

**GamblerSpirit** · 06-15-13, 01:34 AM

betus are straight crooks. they hit me up with bullshit condition and terms which i didn't oblige with. 2k these assholes owe me!!! i couldnt withdraw for a month from the time i requested it and then they COMPLETELY switched up on me last second...stay clear from these scammers

**thirtytwo** · 06-15-13, 02:24 AM

pathetic crooked book

**Smoke** · 06-15-13, 08:26 AM

Kenneth Drinkerhausen is his real name

**InTheDrink** · 06-15-13, 08:53 AM

Originally posted by Smoke

Kenneth Drinkerhausen is his real name

you got the wrong heuey smoker

**Wulfman14** · 06-15-13, 09:16 AM

i got the same email from them. i bet the heat to hit the first three pointer. i got one several months before also. i won it. the rep said there is no roll over. i said wow. they said just make a deposit. then i said do i have to roll over the deposit , rep said no you are free to withdraw after that.

now im reading this thread and im thinking that rep didnt know wtf she was talking about and that they make up their own terms as they see fit . unfortunately i busted that 50 after turning it into 120 otherwise iwould ve filed a complaint with sbr and fought for it because i asked the rep twice are you sure about this and she said yes.

**5mike5** · 06-15-13, 09:18 AM

BETUS. Hahahahahahahahaha

**touchback** · 06-15-13, 02:59 PM

**bookie** · 06-15-13, 03:47 PM

Kind of amazing that they're still in business.

**lecubs28** · 06-15-13, 09:12 PM

one of the shittiest books out there. proud to say i've never sent these guys a cent.

**Hankwins** · 06-15-13, 09:42 PM

Originally posted by lecubs28

one of the shittiest books out there. proud to say i've never sent these guys a cent.

I am also proud but disgusted becuase I have recieved 1000 pieces of direct mail in the past and it screws over alot of guys thinking about gambling online thinking it's one big scam after dealing with scum like betus.

**stevex** · 06-15-13, 11:25 PM

Just picked up a P2P withdrawal from them today for $1500 and have received 2 other P2P withdrawals from them under $1,000. All in under 72 hours. Not shilling by any means, but they will pay you like clockwork using that method...

**makaveli66** · 06-15-13, 11:39 PM

Originally posted by TheMoneyShot

Makaveli - Great post. Posters need to see threads like this. Absolute heist job by that floor manager. What a crock of sh#$. A free bet is a free bet. A rollover is a rollover and now pay the man. What does SBR rate these fools?

Exactly.

**makaveli66** · 06-15-13, 11:40 PM

Originally posted by Wulfman14

i got the same email from them. i bet the heat to hit the first three pointer. i got one several months before also. i won it. the rep said there is no roll over. i said wow. they said just make a deposit. then i said do i have to roll over the deposit , rep said no you are free to withdraw after that.

now im reading this thread and im thinking that rep didnt know wtf she was talking about and that they make up their own terms as they see fit . unfortunately i busted that 50 after turning it into 120 otherwise iwould ve filed a complaint with sbr and fought for it because i asked the rep twice are you sure about this and she said yes.

I didn't think SBR would care about a complaint of this nature. That's why I didn't file one about this. And it's not like it's for much money but it's still complete bs and betus needs to be exposed for the bs they pull like this.

**Hankwins** · 06-16-13, 01:06 AM

Originally posted by stevex

Just picked up a P2P withdrawal from them today for $1500 and have received 2 other P2P withdrawals from them under $1,000. All in under 72 hours. Not shilling by any means, but they will pay you like clockwork using that method...

They have had a horrid reputation for years but p2p is smooth sailing all the way, interesting. You must play every book out there. You said I love playing books like this and hope you all find why about 18th hole, what's going on there? I was actualy tempted to send them a deposit today but could not pull the trigger and went elsewhere.

**andywend** · 06-16-13, 02:03 AM

SBR should not entertain complaints from people getting stiffed when they don't have any of their own money at risk. With that being said, BetUS and this Gordon manager guy are pure sleaze and anyone sending them one red cent of real money is INSANE

**makaveli66** · 06-19-13, 12:09 AM

xxxxxxxxxxx

**makaveli66** · 06-19-13, 12:10 AM

Originally posted by the_situation

lol what a joke book

I agree with this.

**v0dka** · 06-19-13, 11:59 AM

Couldn't you just deposit the minimum amount you can deposit then withdraw it back along with your free bet? Probably not worth the risk though because they'll probably close your account for "abusing" the free bet program and keep whatever money you deposited.

Oh well, that sucks. Joke of a book to literally go from a "No-Deposit Needed Free Bet" to "you need to make a deposit". You should sue for false advertising, lol.

**makaveli66** · 06-19-13, 03:52 PM

UPDATE: I got an email from an account manager at Betus. He said in the email to call him at my earliest convenience because he wanted to speak to me about a live chat. When I spoke with him he apologized for what I explained above. He reopened my account and credited the money I won from the free bet.

**vividjohn45** · 06-19-13, 04:38 PM

Good for u.

**hallandale** · 06-20-13, 09:59 PM

Still stay away this is a bad book I waited 6 weeks for 600 a few years ago not worth the gamble!!!!

**andywend** · 06-22-13, 02:47 AM

Originally posted by makaveli66

UPDATE: I got an email from an account manager at Betus. He said in the email to call him at my earliest convenience because he wanted to speak to me about a live chat. When I spoke with him he apologized for what I explained above. He reopened my account and credited the money I won from the free bet.

Based on the terms of the free wager offer, you are absolutely entitled to the winnings resulting from the free bet they gave you being credited to your account for future wagers. Unfortunately, poorly rated sportsbooks are normally the ones who offer free-bees like this and withdrawing money from them isn't going to be easy. With that being said, its hard to consider it theft when a book tries to stiff a player who never put one red cent of his own real money at risk (i.e. you wheel this free bet into $1,000 and then get stiffed on the withdrawal end) and SBR shouldn't entertain complaints made when this happens. I believe this wholeheartedly as there are many fleas out there who never have any intention of putting their own money at risk (always hunting for free bet-no deposit required offers). I'm not implying that you are one of these people as you simply took advantage of a free offer given to you (due to prior action you gave the book).

**Counterfeit Cash** · 06-22-13, 10:51 AM

Damn BetUS keeps getting shittier and shittier...

**Triumph** · 09-26-13, 02:04 PM

betus still calls me twice a day with free play offers , im glad I read this

**Playmaker** · 09-28-13, 08:38 PM

I played with them years ago and they took 5 weeks to pay me and I left and never looked back..People play there still? Wow

**captrobey** · 09-29-13, 08:01 AM

I have almost never heard anything good about this book. Deposited years ago but after seeing so many complaints i stopped there. I can see someone getting shafted on a free bet -even though he never deposited a lot of people have not because of their bad reputation. If i got a free $50 bet and i won and tried to cash out and they would have let me i would have deposited after that because i would have felt better about them after paying me. Maybe if they would have paid Makaveli he would have deposited again because he would have seen they kept their word. If they try that deposit first crap instead i would never deposit there and come right on here and let everyone know.