GTBETS - Check your accounts...

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  • Da_Beast
    SBR High Roller
    • 09-06-11
    • 123

    #1
    GTBETS - Check your accounts...
    I placed some wagers at GTBETS that disappeared from my account. At first I thought I was forgetting to confirm them but then I decided to take some screenshots to ensure they were actually being placed. I confronted them about it and here is their answer. The funny thing was the wager was placed maybe a minute after the match started and the wager only went missing after the match was over and I had won. The other thing is I had to confront them about it. They were just hoping I did not notice or didn't bother following up. I ended up getting my winnings (after numerous emails), but how many people are they doing this to who are not following up? I lost out on at least two winning wagers because of it.

    REFERENCE NUMBER: XXXXXXXXXXXX Please use this ticket number in any correspondence with us.
    SUBJECT: Missing Wager

    Dear xxxxxxxx,

    Thank you for contacting us.

    We would like to inform you that the tennis wager has been voided since the wager was placed after the match already started.

    Please feel free to contact us if you have any additional questions.


    Sincerely,

    Edmay


    In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email. You can also get immediate assistance using our Chat support service at:

    http://server.lon.liveperson.net/hc/?cmd=file&file=visitorWantsToChat&site=3 8463211&SESSIONVAR!Ticket=xxxxxxxxxxxxx

    ========== Original Message ==========

    From: xxx xxxxxxxx <xxxx_xxxxxxx@xxxxx.com>
    Subject: Missing Wager

    Hi - there is a missing wager in my account. I placed a wager on a tennis match this morning but it is gone. My account name is xxxxxxx. Please advise.
  • Hankwins
    SBR MVP
    • 09-17-10
    • 2232

    #2
    i guess you really can't argue but thatr is a tough loss, do you always bet last minute?
    Comment
    • Da_Beast
      SBR High Roller
      • 09-06-11
      • 123

      #3
      Always do, especially in tennis, to see the line movements.
      Comment
      • ethandavis2
        SBR Sharp
        • 12-24-08
        • 307

        #4
        most of us bet last min....we're degenerates
        Comment
        • Hankwins
          SBR MVP
          • 09-17-10
          • 2232

          #5
          i am the biggest degenrate, i won one bet and push on the other. lost it all in the casino. I have a feeling i will be put back on the call list soon.
          Comment
          • dark star
            SBR MVP
            • 01-04-09
            • 3900

            #6
            Is this taking place on tennis only?
            Comment
            • ethandavis2
              SBR Sharp
              • 12-24-08
              • 307

              #7
              Originally posted by Hankwins
              i am the biggest degenrate, i won one bet and push on the other. lost it all in the casino. I have a feeling i will be put back on the call list soon.
              r u playing at gtbets or youwager?
              Comment
              • Ron29301
                SBR MVP
                • 12-27-11
                • 2311

                #8
                Originally posted by Da_Beast
                I placed some wagers at GTBETS that disappeared from my account. At first I thought I was forgetting to confirm them but then I decided to take some screenshots to ensure they were actually being placed. I confronted them about it and here is their answer. The funny thing was the wager was placed maybe a minute after the match started and the wager only went missing after the match was over and I had won. The other thing is I had to confront them about it. They were just hoping I did not notice or didn't bother following up. I ended up getting my winnings (after numerous emails), but how many people are they doing this to who are not following up? I lost out on at least two winning wagers because of it.

                REFERENCE NUMBER: XXXXXXXXXXXX Please use this ticket number in any correspondence with us.
                SUBJECT: Missing Wager

                Dear xxxxxxxx,

                Thank you for contacting us.

                We would like to inform you that the tennis wager has been voided since the wager was placed after the match already started.

                Please feel free to contact us if you have any additional questions.


                Sincerely,

                Edmay


                In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email. You can also get immediate assistance using our Chat support service at:

                http://server.lon.liveperson.net/hc/?cmd=file&file=visitorWantsToChat&site=3 8463211&SESSIONVAR!Ticket=xxxxxxxxxxxxx

                ========== Original Message ==========

                From: xxx xxxxxxxx <xxxx< span=""></xxxx<>_xxxxxxx@xxxxx.com>
                Subject: Missing Wager

                Hi - there is a missing wager in my account. I placed a wager on a tennis match this morning but it is gone. My account name is xxxxxxx. Please advise.
                Try placing your wager a little earlier buddy. They have the discretion to cancel or void any bet on their website. Was your money put back into your account? Usually, something always comes up on me about the wager being removed because the event has already started. Gl Though.
                Comment
                • Courtesywipe
                  SBR MVP
                  • 09-02-11
                  • 1623

                  #9
                  Gbets is a legit book. You may have had a problem, but the fact that they resolved to your satisfaction is proof they are on the way to the top.
                  Comment
                  • Da_Beast
                    SBR High Roller
                    • 09-06-11
                    • 123

                    #10
                    They are not a legit book. They are trying to make themselves look like a legit book, but they are not. Is it not their fault for leaving the wager up? If they can't run their line board correctly, they shouldn't be in the business.
                    Comment
                    • Da_Beast
                      SBR High Roller
                      • 09-06-11
                      • 123

                      #11
                      Originally posted by dark star
                      Is this taking place on tennis only?
                      This took place with the NCAA conference tournaments a lot as well. They post the starting time as 725 pm and if the game starts at 722 pm (because they start exactly 20 mins after the last game ended) and if you post your wager at 724, they void. The best part is they wait to see whether you won or lost to void it. If you win, it gets voided. If you lose, it does not get voided.
                      Comment
                      • shari91
                        BARRELED IN @ SBR!
                        • 02-23-10
                        • 32661

                        #12
                        That's standard for tennis wagers. Pinny, 365, 5Dimes, etc would've all handled it the same way.

                        As for the NCAA ones, saying that they'll wait to see whether you've won or lost to decide how to handle a bet is a very strong accusation to level at a book so if you have proof of that please share it.
                        Comment
                        • Hankwins
                          SBR MVP
                          • 09-17-10
                          • 2232

                          #13
                          Originally posted by Da_Beast
                          This took place with the NCAA conference tournaments a lot as well. They post the starting time as 725 pm and if the game starts at 722 pm (because they start exactly 20 mins after the last game ended) and if you post your wager at 724, they void. The best part is they wait to see whether you won or lost to void it. If you win, it gets voided. If you lose, it does not get voided.
                          that's exactly what i was thinking. great way to accept losers and void winners.
                          Comment
                          • Hankwins
                            SBR MVP
                            • 09-17-10
                            • 2232

                            #14
                            Originally posted by ethandavis2
                            r u playing at gtbets or youwager?
                            youwager. my miami heat pick in a parlay screwed me out of 5K so i went on tilt. Funny thing was the mail was late and when i returned home I had a package from GTbets, was a corny little basketball and net, with a flyer about a 75% reload only good til the 24th. Sucks becuase i really can't afford to take advantage of it. I suppose I could tell my dentist his 1K for a root canal is contingent on my gambling habit.
                            Comment
                            • 5mike5
                              SBR Aristocracy
                              • 09-21-11
                              • 51978

                              #15
                              Originally posted by Courtesywipe
                              Gbets is a legit book. You may have had a problem, but the fact that they resolved to your satisfaction is proof they are on the way to the top.
                              might be a solid out, but on the way to the top? they have a LONG way to go

                              not even close
                              Comment
                              • Da_Beast
                                SBR High Roller
                                • 09-06-11
                                • 123

                                #16
                                Originally posted by shari91
                                That's standard for tennis wagers. Pinny, 365, 5Dimes, etc would've all handled it the same way.

                                As for the NCAA ones, saying that they'll wait to see whether you've won or lost to decide how to handle a bet is a very strong accusation to level at a book so if you have proof of that please share it.
                                I reviewed the history they sent me and it conveniently does not say when they deleted the wager. All it says is when I placed and it the fact it was deleted, so I cannot provide your proof. The other funny thing was they had to send me a "special" report, because when they deleted wagers, they don't even appear in a player's history on their site.
                                Comment
                                • Courtesywipe
                                  SBR MVP
                                  • 09-02-11
                                  • 1623

                                  #17
                                  My birthday was last Friday. They gave me a free $100 in cash to my account.

                                  FYI. March madness promo is 75% cash bonus on reloads. Not free play, but cash.

                                  Doesn't get much better than GTbets
                                  Comment
                                  • Hankwins
                                    SBR MVP
                                    • 09-17-10
                                    • 2232

                                    #18
                                    Originally posted by Courtesywipe
                                    My birthday was last Friday. They gave me a free $100 in cash to my account.

                                    FYI. March madness promo is 75% cash bonus on reloads. Not free play, but cash.

                                    Doesn't get much better than GTbets
                                    I like GT bets for a casino player rollover is childs play and I am impressed they count action on casino towards rollover actually the first i have seen at a sportsbook.
                                    Comment
                                    • ethandavis2
                                      SBR Sharp
                                      • 12-24-08
                                      • 307

                                      #19
                                      not sure how u guys are getting that 75% reload.....i live chatted them, and they told me no shot
                                      Comment
                                      • Hankwins
                                        SBR MVP
                                        • 09-17-10
                                        • 2232

                                        #20
                                        Originally posted by ethandavis2
                                        not sure how u guys are getting that 75% reload.....i live chatted them, and they told me no shot
                                        i recently lost ALOT of cash in the casino and got a little package in the mail with a flier about a 75 percent bonus with a very limited timeframe. i knew i was a special losing player and not to post about it as if it was an offer for anyone like courtesyswipe. was terrible timing becuase i got that packpage after i returned from the store funding youwager.

                                        i
                                        Comment
                                        • ethandavis2
                                          SBR Sharp
                                          • 12-24-08
                                          • 307

                                          #21
                                          Originally posted by Hankwins
                                          i recently lost ALOT of cash in the casino and got a little package in the mail with a flier about a 75 percent bonus with a very limited timeframe. i knew i was a special losing player and not to post about it as if it was an offer for anyone like courtesyswipe. was terrible timing becuase i got that packpage after i returned from the store funding youwager.

                                          i
                                          u would have blown it anyways Hank...just kidding
                                          Comment
                                          • Hankwins
                                            SBR MVP
                                            • 09-17-10
                                            • 2232

                                            #22
                                            Originally posted by ethandavis2
                                            u would have blown it anyways Hank...just kidding
                                            highly likely i have not ruled out a few options i have that i typically don't like to use.
                                            Comment
                                            • Courtesywipe
                                              SBR MVP
                                              • 09-02-11
                                              • 1623

                                              #23
                                              Originally posted by ethandavis2
                                              not sure how u guys are getting that 75% reload.....i live chatted them, and they told me no shot
                                              The 75% reload just started. Just tell them march madness promo. good till 24th.
                                              Comment
                                              • Hankwins
                                                SBR MVP
                                                • 09-17-10
                                                • 2232

                                                #24
                                                ethan is probably ahead of the game and live chat would have gave it to him if he asked for it. got a pop up for100 percent bonus once(not my intial deposit)and went to live help and said I can really get another 100 bonus, they said no that was an error. sorry we;ll alert the tech team. i know damn well i could have claimed it, wonder if i screwed myself that time or I'd be in for a nasty surprise come withdrawl time.
                                                Comment
                                                • brendon
                                                  SBR Sharp
                                                  • 12-10-09
                                                  • 443

                                                  #25
                                                  Originally posted by ethandavis2
                                                  not sure how u guys are getting that 75% reload.....i live chatted them, and they told me no shot
                                                  ethan, it might be because your last transaction was a payout. that's what they told me when i asked about the promo they emailed me. now, i just have to make sure my last transaction is a deposit
                                                  Comment
                                                  • Keith Richard
                                                    SBR MVP
                                                    • 07-06-06
                                                    • 1576

                                                    #26
                                                    Sent me an email today offering 10% bonus. I can do a lot better elsewhere and probably a lot better options for betting. I'll pass.
                                                    Comment
                                                    • Hankwins
                                                      SBR MVP
                                                      • 09-17-10
                                                      • 2232

                                                      #27
                                                      you must be ahead of the game keith, i got a letter in the regular mail for 75% and 50% which is good to sunday. I don't have the funds to take advantage of it right now though.
                                                      Comment
                                                      • Keith Richard
                                                        SBR MVP
                                                        • 07-06-06
                                                        • 1576

                                                        #28
                                                        Hank...actually I have never deposited there. They have given me a few small promotional free bets to play around with without me even asking for them in the past.I think they do these on a lot of their accounts to keep them in mind.
                                                        Comment
                                                        • Hankwins
                                                          SBR MVP
                                                          • 09-17-10
                                                          • 2232

                                                          #29
                                                          well in that case you could get a 50 percent or 100 match upto $500 on your first deposit.
                                                          Comment
                                                          • touchback
                                                            SBR MVP
                                                            • 02-08-12
                                                            • 1227

                                                            #30
                                                            Originally posted by Hankwins
                                                            ethan is probably ahead of the game and live chat would have gave it to him if he asked for it. got a pop up for100 percent bonus once(not my intial deposit)and went to live help and said I can really get another 100 bonus, they said no that was an error. sorry we;ll alert the tech team. i know damn well i could have claimed it, wonder if i screwed myself that time or I'd be in for a nasty surprise come withdrawl time.
                                                            Probably right on both counts HANK...
                                                            Comment
                                                            • Hankwins
                                                              SBR MVP
                                                              • 09-17-10
                                                              • 2232

                                                              #31
                                                              probably, why i went to live help first, knew it was a glitch.
                                                              Comment
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