Does Pinnacle ask for documents when you withdraw ???

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  • CaptainOmar111
    SBR MVP
    • 02-11-13
    • 2024

    #1
    Does Pinnacle ask for documents when you withdraw ???
    I have joined Pinncale but did not deposit till now because Iam afraid they ask for documents and sadly all my documents in Arabic Language , 10bet accepted it hardly and WiliamHill did not accept it !!!

    so Does pinnacle ask for documents when someone withdraw ???

    Note : I Use E-Wallet " Neteller "
  • ElCartofor
    SBR Rookie
    • 11-12-12
    • 38

    #2
    All legit books are required by law to ask you for documents. In order to deposit with Pinnacle I belive you must first send in the documents. I dont think it matters if your docs are in arab. They have revenues of millions, I think they can afford a translator
    Comment
    • CaptainOmar111
      SBR MVP
      • 02-11-13
      • 2024

      #3
      Originally posted by ElCartofor
      All legit books are required by law to ask you for documents. In order to deposit with Pinnacle I belive you must first send in the documents. I dont think it matters if your docs are in arab. They have revenues of millions, I think they can afford a translator
      Thanks Man , They do not have live chat , so I should send to their e-mail ??
      Comment
      • Pinocchio
        SBR Wise Guy
        • 06-26-11
        • 569

        #4
        I'm in Canada, I deposited via 1nst@d3b1t. They've never asked me for any ID. But it is true that I never withdraw a lot in one transaction. They probably ask if you withdraw a few thousand...

        p.s.
        I am yet to see a reputable book to ask for ID when depositing.
        Last edited by Pinocchio; 03-08-13, 10:21 PM.
        Comment
        • Digo
          SBR Wise Guy
          • 01-21-12
          • 563

          #5
          I bet there for years and they never asked me nothing. They don't offer bonus or put limits, so they just don't care if you want to create a new account, you can even have 2 accounts in the same address.
          Comment
          • EasternPromises
            SBR Rookie
            • 01-16-13
            • 40

            #6
            Live in Canada. Withdrew 3K from Pinnacle last summer and I was not asked for any documents. Hope this helps.
            Comment
            • Ruifgalmeida
              SBR MVP
              • 04-23-08
              • 2024

              #7
              i always deposit via neteller never been ask for any document
              Comment
              • Scooter
                SBR MVP
                • 01-15-07
                • 1159

                #8
                Originally posted by ElCartofor
                All legit books are required by law to ask you for documents.
                False.
                Comment
                • Ruifgalmeida
                  SBR MVP
                  • 04-23-08
                  • 2024

                  #9
                  back in the day when you deposit via ewallet must bookies would let tet the verification slide. I think it is fair because ewallets like neteller nd moneybookers have very hard id comfirmation.
                  Comment
                  • EasternPromises
                    SBR Rookie
                    • 01-16-13
                    • 40

                    #10
                    Just withdrew from Pinnacle and was not asked for documents of any sort.
                    Comment
                    • g_sept1
                      SBR Hustler
                      • 02-11-12
                      • 91

                      #11
                      Pinnacle
                      Comment
                      • erickvivar
                        SBR Sharp
                        • 05-21-10
                        • 293

                        #12
                        Books that give away promos, free plays and others will usually ask for IDs to stop abuse and fraud. PIN is not notorious for their promos and they use legal banking stuff where they can claim and legally fight fraud on their processors.
                        Comment
                        • CaptainOmar111
                          SBR MVP
                          • 02-11-13
                          • 2024

                          #13
                          Originally posted by EasternPromises
                          Live in Canada. Withdrew 3K from Pinnacle last summer and I was not asked for any documents. Hope this helps.
                          good comment and helps %100
                          Comment
                          • CaptainOmar111
                            SBR MVP
                            • 02-11-13
                            • 2024

                            #14
                            Originally posted by Ruifgalmeida
                            i always deposit via neteller never been ask for any document
                            Iam going to deposit via Web$ or Neteller so your comment helps %1000
                            Comment
                            • CaptainOmar111
                              SBR MVP
                              • 02-11-13
                              • 2024

                              #15
                              Originally posted by EasternPromises
                              Just withdrew from Pinnacle and was not asked for documents of any sort.
                              Thanks for that , how long it took to receive your money ???
                              Comment
                              • Ruifgalmeida
                                SBR MVP
                                • 04-23-08
                                • 2024

                                #16
                                remember verification by a ewallet is always a pain, but after all the bullshit they will never bother you again
                                Comment
                                • EasternPromises
                                  SBR Rookie
                                  • 01-16-13
                                  • 40

                                  #17
                                  Originally posted by CaptainOmar111
                                  Thanks for that , how long it took to receive your money ???
                                  Well I withdrew yesterday and the process takes up to 5 business days so I assume money will be in my bank by this Friday or Monday of next week. Good luck.
                                  Comment
                                  • The iron sheik
                                    SBR MVP
                                    • 01-17-13
                                    • 1105

                                    #18
                                    Documents and such depend a lot on transfer methods and the geographics of the book. I'm guessing the person who said "all legit books..." probably meant to say "All european legit books, when dealing with larger sums of money...".

                                    Anyway to answer your question, I have never had any need to ID myself in pinnacle. However at least to me, if I were to deposit or withdraw straight through a credit/DC, I'd have to identify myself to them.
                                    Comment
                                    • CaptainOmar111
                                      SBR MVP
                                      • 02-11-13
                                      • 2024

                                      #19
                                      Originally posted by The iron sheik
                                      Documents and such depend a lot on transfer methods and the geographics of the book. I'm guessing the person who said "all legit books..." probably meant to say "All european legit books, when dealing with larger sums of money...".

                                      Anyway to answer your question, I have never had any need to ID myself in pinnacle. However at least to me, if I were to deposit or withdraw straight through a credit/DC, I'd have to identify myself to them.
                                      I will use E-Wallet " Neteller "
                                      Comment
                                      • CaptainOmar111
                                        SBR MVP
                                        • 02-11-13
                                        • 2024

                                        #20
                                        Dear Pinnacle Sports Client,


                                        Please be advised that you can deposit any time you don’t need verification for that.

                                        Maybe in the future you might be required to submit additional documents but not for now.


                                        To assist further with any other queries please send an email to our Customer Service Department at the following email address: csd@pinnaclesports.com.


                                        Regards,
                                        Compliance Department
                                        Pinnacle Sports




                                        Please help me guys , they did not accept my Arabic documents before I deposit or play !!!!
                                        Last edited by CaptainOmar111; 03-13-13, 09:05 AM.
                                        Comment
                                        • CaptainOmar111
                                          SBR MVP
                                          • 02-11-13
                                          • 2024

                                          #21
                                          I contacted them and they told me they can not identify my documents but they said

                                          " Note that your withdrawal options are Neteller, WebMoneys and Banks wire. Withdrawing funds through these payments DOES NOT require ID documentation. We hope that the matter is clarified now, and that it will not be raised again in the future. "

                                          what should I do in your opinion , guys ?
                                          Comment
                                          • EasternPromises
                                            SBR Rookie
                                            • 01-16-13
                                            • 40

                                            #22
                                            Originally posted by CaptainOmar111
                                            I contacted them and they told me they can not identify my documents but they said

                                            " Note that your withdrawal options are Neteller, WebMoneys and Banks wire. Withdrawing funds through these payments DOES NOT require ID documentation. We hope that the matter is clarified now, and that it will not be raised again in the future. "

                                            what should I do in your opinion , guys ?
                                            "Withdrawing funds through these payments DOES NOT require ID....."

                                            You're okay to withdraw.
                                            Comment
                                            • AribaAriba
                                              SBR MVP
                                              • 04-03-09
                                              • 2922

                                              #23
                                              pinnacle business model of no nonsense approach is what any sportsbook should follow. However, they should upgrade their crappy website to make it reliable for their players and add a live chat options.
                                              Comment
                                              • oiler
                                                SBR Hall of Famer
                                                • 06-06-09
                                                • 6585

                                                #24
                                                Originally posted by Pinocchio
                                                I'm in Canada, I deposited via 1nst@d3b1t. They've never asked me for any ID. But it is true that I never withdraw a lot in one transaction. They probably ask if you withdraw a few thousand...

                                                p.s.
                                                I am yet to see a reputable book to ask for ID when depositing.
                                                they may not when u deposit but most will if u withdraw
                                                Comment
                                                • EasternPromises
                                                  SBR Rookie
                                                  • 01-16-13
                                                  • 40

                                                  #25
                                                  Originally posted by AribaAriba
                                                  pinnacle business model of no nonsense approach is what any sportsbook should follow. However, they should upgrade their crappy website to make it reliable for their players and add a live chat options.
                                                  I agree. That's really the only gripe I have against Pinny, lack of live customer service. Other then that, no complaints.
                                                  Comment
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