Really need you guys help with my problem with Bwin

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  • Alvin
    SBR Rookie
    • 01-30-13
    • 6

    #1
    Really need you guys help with my problem with Bwin
    I'm sorry wasting your time,
    Hello, My name is alvin. Here is my story, I registered a Bwin account and total deposite 1100 euro, i'm so lucky that I won 4000 euro. When I want to do a withdraw with them, i realized that they want me send an copy of my ID to verify my account first, and I did it. After waiting one week, I didn't receive any response from them, I was so worry about that, so I send them my Bank Balance which got my address and my name, my CC(front and back), and my ID as well. Now, another week passed. I still got nothing response from them. They didn't even reply one email.
    On the 10th of Feb, because i haven't received any response from them so i try to withdrawal my credit and it said u have to send your ID to efax@pay-pro.com this email address and they will reply me within 30 mins, i did send my photo of my passport to them. I still got nothing from them which means three weeks passed, i was so worry cause SBR no long work with bwin, so im here want anyone can give me some advise.

    Thanks you !!
  • konck
    SBR Posting Legend
    • 10-17-06
    • 12554

    #2
    Use BetIsland from here on out
    Comment
    • Alvin
      SBR Rookie
      • 01-30-13
      • 6

      #3
      the problem is i have to get the money out first
      Comment
      • tto827
        SBR Hall of Famer
        • 10-01-12
        • 9078

        #4
        Ask Simon and Theodore, they'll help.
        Comment
        • James D
          SBR MVP
          • 01-03-13
          • 2040

          #5
          Originally posted by tto827
          Ask Simon and Theodore, they'll help.

          Very funny. Also a little cruel but very funny.

          Seriously though why doesn't bwin work with SBR anymore? Does anyone know what a guy like Alvin should do?
          Comment
          • tto827
            SBR Hall of Famer
            • 10-01-12
            • 9078

            #6


            Don't know what you guys mean about SBR not working with them. I think SBR will contact any book on your behalf if you feel scammed, just some you have to expect a less favorable outcome.
            Comment
            • Alvin
              SBR Rookie
              • 01-30-13
              • 6

              #7
              do u know how can i find these two guys?? do u have their email address?
              Comment
              • Alvin
                SBR Rookie
                • 01-30-13
                • 6

                #8
                hi tto827, i did send a compaint form this is what i have received
                Thanks for writing.

                I’m afraid that Bwin no longer discusses player claims with SBR per data protection rules. Please file a dispute with eCogra if you cannot resolve this with them.

                SBR
                Comment
                • cant call it
                  SBR Hall of Famer
                  • 08-29-10
                  • 8817

                  #9
                  Alvin, I am going to be honest with you. Nobody is going to take you seriously unless you do a specific thing to prove you are a real person and not just a "forum ghost"

                  What you have to do to verify the authenticity of your complaint you can

                  1. Start a new thread titlled "ATTN PAULY POKER"
                  2. Insert pictures of your genitals in said thread.
                  3. Submit thread
                  4. Wait for the help to arrive.
                  Comment
                  • Alvin
                    SBR Rookie
                    • 01-30-13
                    • 6

                    #10
                    genitals??
                    Comment
                    • tto827
                      SBR Hall of Famer
                      • 10-01-12
                      • 9078

                      #11
                      Originally posted by cant call it
                      Alvin, I am going to be honest with you. Nobody is going to take you seriously unless you do a specific thing to prove you are a real person and not just a "forum ghost"

                      What you have to do to verify the authenticity of your complaint you can

                      1. Start a new thread titlled "ATTN PAULY POKER"
                      2. Insert pictures of your genitals in said thread.
                      3. Submit thread
                      4. Wait for the help to arrive.

                      Originally posted by Alvin
                      do u know how can i find these two guys?? do u have their email address?


                      Have you contacted eCogra? I would think that's your only course of action.
                      Comment
                      • James D
                        SBR MVP
                        • 01-03-13
                        • 2040

                        #12
                        In my short time here this thread has the best laugh per post ratio on SBR by a wide margin.

                        Alvin,

                        Simon and theodore was a joke. So was the Paulypoker reference. Ecogra is the serious answer given to you ITT. As well as filing a complaint here at SBR.

                        Good luck
                        Comment
                        • Alvin
                          SBR Rookie
                          • 01-30-13
                          • 6

                          #13
                          I sent a dispute to Ecogra, but they didn't anwser my email as well. I thought i did all the things i could do. anyone knows if they not going to pay me, can i use legel actions like sue them??
                          Comment
                          • cant call it
                            SBR Hall of Famer
                            • 08-29-10
                            • 8817

                            #14
                            Originally posted by Alvin
                            genitals??
                            Exactly.... Google it.
                            You may want to include descriptive words such as "lumpy" or "deceased"

                            You could become quite the forum hero if you were to accomplish this task exactly as I have instructed you to do.
                            Comment
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