Heritage...you had me at hello...now you're just another douche

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  • Rod Tidwell
    SBR High Roller
    • 09-04-11
    • 196

    #1
    Heritage...you had me at hello...now you're just another douche
    I'm new to the sbr, but not new to the game. Before anyone even starts, there is nothing more to the story. I don't have 2 accounts, I'm not a bonus whore...I just a regular dickhead that wants to be treated fairly.

    This isn't a huge deal, but I wanted to let everyone know my lastest disappointing run in with Heritage Sports.

    Like a dummy, I used a CC to make a deposit back in early September, $500. The charge went through, and I started to make a little money. A few days later, I get a nasty email from CS person named Shayla. The CC you used was not a prepaid DC, the funds are being taken from your account and put on a 30 business day hold, which expires today the 18th. Keep in mind, they already had a copy of the card, my license, utility bill, etc, etc.

    I understand there alot of scammers out there, and books have to protect themselves.

    Fast forward 30 business day or 45 regular days. I still dont have my money, I've been told its going to be another few days. We'll see if it happens...throughout this process and dealing with customer service I've been treated like a piece of shi*. Their customer service needs some training on how to treat customers.

    The moral of the story, don't use ************. Anyway, this is just a heads up to fellow players.
  • Rod Tidwell
    SBR High Roller
    • 09-04-11
    • 196

    #2
    that **** thing....all it says is

    c r e d i t c a r d s
    Comment
    • ngates815
      SBR Posting Legend
      • 12-01-09
      • 13845

      #3
      Isn't it only a 30 day hold on your very first deposit with a CC....after that there is no hold? Was this your first deposit with that card?
      Comment
      • Rod Tidwell
        SBR High Roller
        • 09-04-11
        • 196

        #4
        Yeah, I've made several depoist with this card, to heritage. It was never a problem before. I want to say this was deposit number 4 or 5. Holding the money was one thing, treating me like a criminal/scammer was really my issue with these guys. Sometimes I wonder if it's a language barrier, or a cultural thing. But the customer service people come off like such a-holes.
        Comment
        • ProfaneReality
          SBR Hall of Famer
          • 04-14-09
          • 7607

          #5
          It was so much better at Heritage when John and Murphy were handling CS
          Comment
          • ngates815
            SBR Posting Legend
            • 12-01-09
            • 13845

            #6
            Originally posted by Rod Tidwell
            Yeah, I've made several depoist with this card, to heritage. It was never a problem before. I want to say this was deposit number 4 or 5. Holding the money was one thing, treating me like a criminal/scammer was really my issue with these guys. Sometimes I wonder if it's a language barrier, or a cultural thing. But the customer service people come off like such a-holes.

            Wow, that sucks then. I thought places only hold on the first deposit.

            Time for a new book maybe? Hopefully that withdrawl gets processed soon.

            BOL.
            Comment
            • jjgold
              SBR Aristocracy
              • 07-20-05
              • 388179

              #7
              heritage is fine

              Its your own fault
              Comment
              • WvGambler
                SBR Posting Legend
                • 04-19-10
                • 11618

                #8
                His own fault? What did he do? They accepted that payment in the past
                Comment
                • Rod Tidwell
                  SBR High Roller
                  • 09-04-11
                  • 196

                  #9
                  Gold go phuc yourself. I'm only putting this out there to help fellow players. I've done nothing wrong.
                  Comment
                  • BEANTOWNJIM
                    SBR MVP
                    • 08-12-05
                    • 4610

                    #10
                    SHAYLA USED TO WORK FOR BET JAMAICA SHE MUST BE PRETTY GOOD IF SHE CAN GO FROM ONE BOOK TO ANOTHER I THINK I ASKED HER OUT FOR DINNER ONCE ON ISTANT MESSAGE
                    Comment
                    • jjgold
                      SBR Aristocracy
                      • 07-20-05
                      • 388179

                      #11
                      Your asking for trouble using ************ in USA

                      No need to call out heritage

                      Bad move
                      Comment
                      • ngates815
                        SBR Posting Legend
                        • 12-01-09
                        • 13845

                        #12
                        Originally posted by BEANTOWNJIM
                        SHAYLA USED TO WORK FOR BET JAMAICA SHE MUST BE PRETTY GOOD IF SHE CAN GO FROM ONE BOOK TO ANOTHER I THINK I ASKED HER OUT FOR DINNER ONCE ON ISTANT MESSAGE
                        I thought you hated the colored folk
                        Comment
                        • anthonydiamondLC
                          SBR MVP
                          • 11-02-08
                          • 2296

                          #13
                          This thread is a waste of time. This is entirely your fault. If you wanted to use a CC to deposit you should of used ** online. You can use a card there to send to one of there names. Why would you ever want to send them copies of your license and utility bill? That just sounds dumb. Use a ** or ** method next time and you will never find yourself in trouble.
                          Comment
                          • MichaelWaters
                            Restricted User
                            • 05-19-11
                            • 1525

                            #14
                            Originally posted by ngates815
                            I thought you hated the colored folk
                            btj is a liar anyways
                            Comment
                            • Brock Landers
                              SBR Aristocracy
                              • 06-30-08
                              • 45359

                              #15
                              Originally posted by MichaelWaters
                              btj is a liar anyways
                              welcome back bateman!
                              Comment
                              • BrianLaverty
                                SBR MVP
                                • 07-02-07
                                • 2183

                                #16
                                Why do people use CCs in this day and age for online gambling? Just asking for trouble..... Use cash!
                                Comment
                                • nyplayer33
                                  Restricted User
                                  • 09-27-06
                                  • 8303

                                  #17
                                  Heritage is solid...
                                  Comment
                                  • flyingillini
                                    SBR Aristocracy
                                    • 12-06-06
                                    • 41219

                                    #18
                                    Heritage is and always has been #1
                                    המוסד‎
                                    המוסד למודיעין ולתפקידים מיוחדים‎
                                    Comment
                                    • Rod Tidwell
                                      SBR High Roller
                                      • 09-04-11
                                      • 196

                                      #19
                                      This wasn't intended to be a complete bash of heritage. They seem like an ok book to me, they just screwed this transaction up...end of story. Close the thread.
                                      Comment
                                      • Hoja Verdes
                                        SBR MVP
                                        • 08-23-06
                                        • 1403

                                        #20
                                        Originally posted by BrianLaverty
                                        Why do people use CCs in this day and age for online gambling? Just asking for trouble..... Use cash!
                                        Because cc's allow degens to bet on credit, duh. There is NO reason whatsoever not to use m0neygram for a $500 deposit.
                                        Comment
                                        • Rod Tidwell
                                          SBR High Roller
                                          • 09-04-11
                                          • 196

                                          #21
                                          unless of course you're blacklisted by ********** and **...
                                          Comment
                                          • TexansFan
                                            SBR MVP
                                            • 09-06-06
                                            • 3365

                                            #22
                                            Originally posted by flyingillini
                                            Heritage is and always has been #1
                                            Not really, but they're good.
                                            Comment
                                            • mikejamm
                                              SBR Posting Legend
                                              • 08-24-09
                                              • 11047

                                              #23
                                              Fuk Heritage and their bullshit customer service! I'm also still waiting on a casino rebate I was suppose to get 2 months ago. Every time I email or live chat with them about it, all I get is a fuk'in run around! Done with those pricks! Bet Jamaica was miles above these idiots in CS! Tak'in my cash elsewhere!
                                              Comment
                                              • Dirty Sanchez
                                                SBR Posting Legend
                                                • 03-01-10
                                                • 16031

                                                #24
                                                Originally posted by Rod Tidwell
                                                I'm new to the sbr, but not new to the game. Before anyone even starts, there is nothing more to the story. I don't have 2 accounts, I'm not a bonus whore...I just a regular dickhead that wants to be treated fairly.

                                                This isn't a huge deal, but I wanted to let everyone know my lastest disappointing run in with Heritage Sports.

                                                Like a dummy, I used a CC to make a deposit back in early September, $500. The charge went through, and I started to make a little money. A few days later, I get a nasty email from CS person named Shayla. The CC you used was not a prepaid DC, the funds are being taken from your account and put on a 30 business day hold, which expires today the 18th. Keep in mind, they already had a copy of the card, my license, utility bill, etc, etc.

                                                I understand there alot of scammers out there, and books have to protect themselves.

                                                Fast forward 30 business day or 45 regular days. I still dont have my money, I've been told its going to be another few days. We'll see if it happens...throughout this process and dealing with customer service I've been treated like a piece of shi*. Their customer service needs some training on how to treat customers.

                                                The moral of the story, don't use ************. Anyway, this is just a heads up to fellow players.

                                                Never fukkin heard of ya pal
                                                Comment
                                                • anthonydiamondLC
                                                  SBR MVP
                                                  • 11-02-08
                                                  • 2296

                                                  #25
                                                  Heritage is the best book hands down. If you knock them you deserve to be knocked in the head.
                                                  Comment
                                                  • Fire in da hole
                                                    SBR Hall of Famer
                                                    • 09-29-10
                                                    • 6262

                                                    #26
                                                    Originally posted by Dirty Sanchez
                                                    Never fukkin heard of ya pal

                                                    No shit sherlock.... He said he was new, so how would you have hear of him?
                                                    Comment
                                                    • Dirty Sanchez
                                                      SBR Posting Legend
                                                      • 03-01-10
                                                      • 16031

                                                      #27
                                                      Originally posted by Fire in da hole
                                                      No shit sherlock.... He said he was new, so how would you have hear of him?
                                                      oh sorry...my bad...you're totally right
                                                      Comment
                                                      • Rod Tidwell
                                                        SBR High Roller
                                                        • 09-04-11
                                                        • 196

                                                        #28
                                                        fyi...I've been at majorwager since 2004...same name...many posts...
                                                        Comment
                                                        • Fire in da hole
                                                          SBR Hall of Famer
                                                          • 09-29-10
                                                          • 6262

                                                          #29
                                                          Originally posted by Dirty Sanchez
                                                          oh sorry...my bad...you're totally right
                                                          No problem ....I just hate some people come on here and are smart asses for no reason.
                                                          Comment
                                                          • BrianLaverty
                                                            SBR MVP
                                                            • 07-02-07
                                                            • 2183

                                                            #30
                                                            Originally posted by Rod Tidwell
                                                            unless of course you're blacklisted by ********** and **...
                                                            Use a different name by one letter.....
                                                            Comment
                                                            • tatommack
                                                              SBR MVP
                                                              • 10-10-08
                                                              • 4171

                                                              #31
                                                              Why anyone would use a cc is beond me. Send paper alot easier
                                                              Comment
                                                              • BrianLaverty
                                                                SBR MVP
                                                                • 07-02-07
                                                                • 2183

                                                                #32
                                                                Originally posted by tatommack
                                                                Why anyone would use a cc is beond me. Send paper alot easier
                                                                Seriously.... depositing with ccs right now is just asking for trouble.
                                                                Comment
                                                                • Rod Tidwell
                                                                  SBR High Roller
                                                                  • 09-04-11
                                                                  • 196

                                                                  #33
                                                                  I stand corrected!!! Because of this post, Heritage reached out to me with a proper explanation and made things right. Heritage is back on my good side!!! Deposit away!!!

                                                                  Well done Heritage.
                                                                  Comment
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