WagerChief Closed My account

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  • kmarinouofm
    SBR Hall of Famer
    • 01-26-09
    • 8437

    #1
    WagerChief Closed My account
    Not because i Killed them..

    Not because I was betting Steam


    Not because I cheat




    But because I have gotten onto chat and emailed them 3 times complaining about Soccer Games over sea's being taken off the board 10-30 mins early..

    and even when i call it in .. they won't take my action.. With the games i have missed my record is 3-1

    I never once got angry with them.. I never once talked down to them.. I always thanked the people who tried to help me .. I have almost every one of those chats saved.. and I was always a gentleman..

    Now they have my funds locked for the entire weekend.. and i cant get apayout till monday morning... which means i need to post up now for tonight.. or play with a local.. not the house money i have..

    Nice..

    That's ok.. plenty of books offshore...

    worse part is even time i emailed them.. it was from a customer improvement point of view.. never demanding.. never mean.. always light hearted..

    If you deal with Derek at Phoenix or Shawn at Chief.. they are good dudes. and didn't want this to happen..

    Phil on the other hand.. doesn't need my business.. which is fine..

  • jjgold
    SBR Aristocracy
    • 07-20-05
    • 388179

    #2
    fuk them

    Plenty of better and more well respected books
    Comment
    • kmarinouofm
      SBR Hall of Famer
      • 01-26-09
      • 8437

      #3
      Originally posted by jjgold
      fuk them

      Plenty of better and more well respected books
      Thank god I am going to Vegas for the weekend almost there
      Comment
      • kmarinouofm
        SBR Hall of Famer
        • 01-26-09
        • 8437

        #4
        First time I have ever had an account closed on me at any book

        I mean I used to tell people they were a must for soccer... I have several
        referrals there

        Sad day ..
        Comment
        • ryanjep
          SBR MVP
          • 12-09-08
          • 2556

          #5
          seems like they overreacted a bit
          Comment
          • StraitShooter
            SBR Posting Legend
            • 07-22-09
            • 10464

            #6
            why not just bet the games 0ver 30 minute before kick off?..guess you got a reason

            locals are less and less everyday..hard to find a legit one unless you are in already..not a punk but a legit dude

            seems like a dumb reason to close your account..Maybe give em a call and iron it out instead of the live chat stuff
            Comment
            • Ace_of_Spades
              SBR Posting Legend
              • 10-14-09
              • 13518

              #7
              Originally posted by kmarinouofm
              N




              But because I have gotten onto chat and emailed them 3 times complaining about Soccer Games over sea's being taken off the board 10-30 mins early..
              I would have done the same.
              Comment
              • kmarinouofm
                SBR Hall of Famer
                • 01-26-09
                • 8437

                #8
                Originally posted by ryanjep
                seems like they overreacted a bit
                I think it's sad they closed it without calling me first

                instead wait till I login. Then I call and manager has left already .. Mind you this is like an hour before the 7 pm games start ..

                Funny part is every rep knows me there and they all think this is silly ..

                My friend who I make fun of all the time for playing at bodog was just about to post up at chief...

                I have always been an ambassador for this brand ...for them to turn their backs on me now is sickening to me


                Imagine. I complained that games were taken off the board early people!!! Wouldn't you???
                Comment
                • kmarinouofm
                  SBR Hall of Famer
                  • 01-26-09
                  • 8437

                  #9
                  Originally posted by jjgold
                  fuk them

                  Plenty of better and more well respected books
                  Think it's time for a call from the peoples champ !!

                  Let's go coach
                  Comment
                  • obamaismyuncle
                    SBR Posting Legend
                    • 12-31-08
                    • 17801

                    #10
                    Originally posted by jjgold
                    fuk them

                    Plenty of better and more well respected books
                    Comment
                    • kmarinouofm
                      SBR Hall of Famer
                      • 01-26-09
                      • 8437

                      #11
                      Originally posted by obamaismyuncle
                      I know. But they were great for soccer

                      oh well 5dimes it is
                      Comment
                      • kmarinouofm
                        SBR Hall of Famer
                        • 01-26-09
                        • 8437

                        #12
                        Just got an email from my reps Apologizing and telling me how bogus this is...

                        Sorta makes me feel
                        better
                        Comment
                        • xkgb
                          SBR MVP
                          • 11-29-10
                          • 1328

                          #13
                          Wager who?
                          Comment
                          • obamaismyuncle
                            SBR Posting Legend
                            • 12-31-08
                            • 17801

                            #14
                            Originally posted by kmarinouofm
                            Just got an email from my reps Apologizing and telling me how bogus this is...

                            Sorta makes me feel
                            better

                            greatest asset for a bettor to have is SBR..keeps these books honest, in more ways than one.
                            Comment
                            • kmarinouofm
                              SBR Hall of Famer
                              • 01-26-09
                              • 8437

                              #15
                              Originally posted by StraitShooter
                              why not just bet the games 0ver 30 minute before kick off?..guess you got a reason

                              locals are less and less everyday..hard to find a legit one unless you are in already..not a punk but a legit dude

                              seems like a dumb reason to close your account..Maybe give em a call and iron it out instead of the live chat stuff
                              of course I got my reasons. And with soccer u are usually waiting on lineups and last min info. That combined with my everyday life .. Sometimes my bets get in close to post.. But this shouldn't be an issue either way..

                              I called in already and the manager had already left like I mentioned ..I mean the 7pm games hadn't even started yet ..

                              I don't want to play at a place that would close my account for making a valid arguement and going about it as a gentleman..

                              Plain and simple ..

                              I just wanted to share my experience so others avoid my fustrations



                              As far as locals go. I have two .. And one of them I have been using for about 7 years .. But prices are always better online and neither of them book anything more exotic then a parlay .. Also no soccer
                              Comment
                              • MendozaLine
                                SBR MVP
                                • 01-11-10
                                • 4088

                                #16
                                That sucks to hear. Im a big Wagerchief fan. Great customer service over there. Im playing at 5dimes right now with SBR's money, and the customer service there is absolutely terrible. (as many know already).
                                Comment
                                • kmarinouofm
                                  SBR Hall of Famer
                                  • 01-26-09
                                  • 8437

                                  #17
                                  Originally posted by MendozaLine
                                  That sucks to hear. Im a big Wagerchief fan. Great customer service over there. Im playing at 5dimes right now with SBR's money, and the customer service there is absolutely terrible. (as many know already).
                                  Dude tell me about it. I love my reps at chief. I email with them like every other day .. They are cool dudes I am sure I would drink with .. I love the soccer market .. I want them to get better.. But it seems like they don't want to improve..

                                  I have a time codded chat where I am very politely asking to get in on a game that was like 16 mins from starting

                                  I had bet the game two days earlier and was on a streak and wanted to drop a good amount more on my original wager .. Game was off the board that's bs.. What if I wanted to buy off? How pissed would you be if you got last min info and couldn't buy back ? You had plently of time and now u are stuck..

                                  U never doubled down before game time?
                                  Comment
                                  • pavyracer
                                    SBR Aristocracy
                                    • 04-12-07
                                    • 82728

                                    #18
                                    Originally posted by StraitShooter
                                    why not just bet the games 0ver 30 minute before kick off?..guess you got a reason

                                    locals are less and less everyday..hard to find a legit one unless you are in already..not a punk but a legit dude

                                    seems like a dumb reason to close your account..Maybe give em a call and iron it out instead of the live chat stuff
                                    You can't bet soccer games 30 min before kickoff and expect to win.
                                    Comment
                                    • ehp6737
                                      SBR MVP
                                      • 12-11-08
                                      • 4185

                                      #19
                                      Originally posted by pavyracer
                                      You can't bet soccer games 30 min before kickoff and expect to win.
                                      Whether you can or you cant is irrelevant to the nature of this thread.....which is.. why did WagerChief take such swift action in closing his account?
                                      Comment
                                      • Extra Innings
                                        SBR Posting Legend
                                        • 02-26-10
                                        • 15058

                                        #20
                                        Phil ... you douchebag
                                        Comment
                                        • TWEETS
                                          SBR MVP
                                          • 10-22-08
                                          • 2114

                                          #21
                                          seems like you wouldhave just placed bets earlier after the first time
                                          Comment
                                          • jeffksu
                                            SBR Wise Guy
                                            • 10-07-09
                                            • 604

                                            #22
                                            See if you can get in touch w/Richard Jones..He seems like a good guy down there and I think he is with all 3..Betphoenix, Betmania and Wager Chief...
                                            Comment
                                            • thekid667
                                              SBR Sharp
                                              • 11-09-10
                                              • 468

                                              #23
                                              Originally posted by pavyracer
                                              You can't bet soccer games 30 min before kickoff and expect to win.
                                              Please enlighten us Pavy
                                              Comment
                                              • dtp
                                                SBR MVP
                                                • 09-17-09
                                                • 2106

                                                #24
                                                i fukkn hate when books take lines off the board early. so many reasons to want to bet close as possible to tip off.
                                                Comment
                                                • whocares
                                                  SBR Wise Guy
                                                  • 02-20-10
                                                  • 976

                                                  #25
                                                  You are right on about Wager chief. They put a limit of $100 on all my bets after maxing out all my bets for about 2 weeks. I will say they do payout but they are not worth the time and effort to even play their. Its fine when you lose, but when you keep winning they want to put a limit on you. I even tried shopping around and went to open an account at one their other books that are run by the same company and they closed it before I could even make a deposit. They said I could only have one account per book with them. I would stay away from wager chief, betmaina and bet phoenix and whatever books are owned by this company. These books are a joke! Stick with 5 dimes, the greek and the rest of the A books because these 3 books should be rated a c at best.
                                                  Comment
                                                  • whocares
                                                    SBR Wise Guy
                                                    • 02-20-10
                                                    • 976

                                                    #26
                                                    Originally posted by kmarinouofm
                                                    Not because i Killed them..

                                                    Not because I was betting Steam


                                                    Not because I cheat




                                                    But because I have gotten onto chat and emailed them 3 times complaining about Soccer Games over sea's being taken off the board 10-30 mins early..

                                                    and even when i call it in .. they won't take my action.. With the games i have missed my record is 3-1

                                                    I never once got angry with them.. I never once talked down to them.. I always thanked the people who tried to help me .. I have almost every one of those chats saved.. and I was always a gentleman..

                                                    Now they have my funds locked for the entire weekend.. and i cant get apayout till monday morning... which means i need to post up now for tonight.. or play with a local.. not the house money i have..

                                                    Nice..

                                                    That's ok.. plenty of books offshore...

                                                    worse part is even time i emailed them.. it was from a customer improvement point of view.. never demanding.. never mean.. always light hearted..

                                                    If you deal with Derek at Phoenix or Shawn at Chief.. they are good dudes. and didn't want this to happen..

                                                    Phil on the other hand.. doesn't need my business.. which is fine..


                                                    You must have been winning at a high %. They only want people their that lose. I know the comments will follow about that of course they dont like to lose. They are in business to make money not lose it. But its sure is fine when they take your money. Just beware of these books if you want to wager at a high amount and win because they will shut you off real fast.
                                                    Comment
                                                    • FrozenMAN
                                                      SBR MVP
                                                      • 01-23-09
                                                      • 4334

                                                      #27
                                                      probably shut ya down as you like the maize and blue......how did my illini give that game away on friday????

                                                      what do you expect from our fish this year?? i really hope buck shows up and is worthy of getting us to grossly overpay for him based SOLELY on 1 year of work in a 7+ year career....i think the pen will be a lot better along with the D and together that could easily get us 15+ wins right there
                                                      Comment
                                                      • louisvillekid
                                                        SBR Hall of Famer
                                                        • 08-14-07
                                                        • 9257

                                                        #28
                                                        Originally posted by thekid667
                                                        Please enlighten us Pavy
                                                        was thinkin same thing when i read his reply
                                                        Comment
                                                        • kmarinouofm
                                                          SBR Hall of Famer
                                                          • 01-26-09
                                                          • 8437

                                                          #29
                                                          Originally posted by pavyracer

                                                          You can't bet soccer games 30 min before kickoff and expect to win.



                                                          Originally posted by FrozenMAN
                                                          probably shut ya down as you like the maize and blue......how did my illini give that game away on friday????

                                                          what do you expect from our fish this year?? i really hope buck shows up and is worthy of getting us to grossly overpay for him based SOLELY on 1 year of work in a 7+ year career....i think the pen will be a lot better along with the D and together that could easily get us 15+ wins right there
                                                          a lot of questions..i am just looking forward to seeing some great young talent as always..




                                                          Also update guys.. they reopened my account .. my rep talked to his boss on my behalf and told him they should open it.
                                                          Comment
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