Why does BetJamaica live-chat suck so bad?

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  • WeinketoWarrick
    SBR MVP
    • 05-30-09
    • 1698

    #1
    Why does BetJamaica live-chat suck so bad?
    Just spent the last 10 minutes sitting there trying to get a question answered. Waited about 3 for somebody to respond, then had a Rose come in and just say "Hello". I asked my question, then never got a response. Finally just gave up.

  • LLXC
    SBR Hall of Famer
    • 12-10-06
    • 8972

    #2
    They're much much better with emails.
    Comment
    • patswin
      SBR MVP
      • 09-05-06
      • 1794

      #3
      i tried it once nobody answered on the other end
      Comment
      • Extra Innings
        SBR Posting Legend
        • 02-26-10
        • 15058

        #4
        They always have and always will be. Kudos to their Player's Paradise Loyalty Programs though.
        Comment
        • Legions36
          SBR MVP
          • 12-17-10
          • 3032

          #5
          thats all you got to complain about.
          Comment
          • secretstash
            SBR Posting Legend
            • 03-29-10
            • 14907

            #6
            i agree their live chat has been downhill last 6 months.. BetPhoenix and other books answer 24/7 very quickly.. wish betjm would keep up their appearance.. not land an A+ then coast :P

            -stash
            Comment
            • Czu81
              SBR MVP
              • 10-25-09
              • 1082

              #7
              Their live chat not the best I also found their e-mail slow too..
              Comment
              • jjgold
                SBR Aristocracy
                • 07-20-05
                • 388189

                #8
                They are not that educated

                These people that work offshore are not too bright
                Comment
                • sneak-a-peak
                  SBR MVP
                  • 11-07-09
                  • 1373

                  #9
                  Originally posted by jjgold
                  They are not that educated

                  These people that work offshore are not too bright
                  Ya I wonder what they are thinking when they see some of our balances.

                  I'm surprised we don't get any emails from some of the women sending us naked pics of themselves begging us to bring them into America.....
                  Comment
                  • MBENZ
                    SBR Hall of Famer
                    • 01-07-07
                    • 5238

                    #10
                    They can be as slow as they want on live chat as long as they are the fastest out there getting your money to you.If it's that goddamn important,pick up the friggin phone.
                    Comment
                    • wtt0315
                      SBR Hall of Famer
                      • 01-18-07
                      • 8037

                      #11
                      yeah they are bad in that area, but rest is good
                      Comment
                      • KC
                        SBR MVP
                        • 04-12-07
                        • 1613

                        #12
                        Not sure about chat but they are the fastest with payouts and one free per month.
                        CService has always been tops.
                        Comment
                        • WeinketoWarrick
                          SBR MVP
                          • 05-30-09
                          • 1698

                          #13
                          Don't get me wrong, they're a Top 3 book. But why offer live chat if it doesn't even work during reasonable hours?
                          Comment
                          • GoMaryland
                            SBR Rookie
                            • 01-18-11
                            • 5

                            #14
                            I called to deposit on the phone because it said they couldn't do cards online but could on the phone...rang like 10 times finally someone who sounded like they'd just woken up said Hello and I said "um yes I'm calling to make a deposit with a credit card" and he's like "We don't take credit cards" and hung up. Needless to say I didn't deposit anything there.
                            Comment
                            • BeatTheJerk
                              BARRELED IN @ SBR!
                              • 08-19-07
                              • 31794

                              #15
                              Originally posted by sneak-a-peak
                              Ya I wonder what they are thinking when they see some of our balances.

                              I'm surprised we don't get any emails from some of the women sending us naked pics of themselves begging us to bring them into America.....
                              How does your own dick taste pal ?
                              Comment
                              • sneak-a-peak
                                SBR MVP
                                • 11-07-09
                                • 1373

                                #16
                                Originally posted by BeatTheJerk
                                How does your own dick taste pal ?
                                I wouldnt know but yo mom sure as shit does so why dont you just ask her?
                                Comment
                                • CollegePro
                                  SBR MVP
                                  • 02-23-09
                                  • 4006

                                  #17
                                  just freaking call them... fastest and straight forward....
                                  Comment
                                  • jcurro
                                    SBR Sharp
                                    • 08-17-10
                                    • 377

                                    #18
                                    I've been using the live chat for the last month several times for asking about my pending rollover. They've always answered quickly.
                                    Comment
                                    • BeatTheJerk
                                      BARRELED IN @ SBR!
                                      • 08-19-07
                                      • 31794

                                      #19
                                      Originally posted by sneak-a-peak
                                      I wouldnt know but yo mom sure as shit does so why dont you just ask her?
                                      Oh how clever bring my mother into this discussion. Come original ..............
                                      Comment
                                      • frankthetank
                                        SBR Wise Guy
                                        • 08-29-09
                                        • 652

                                        #20
                                        I call or at least use the emails. Live chat blows there.
                                        Comment
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