I tried signing up last night around 10pm and the promo code was showing as invalid, wish I hadn't waited so long
I didn't need to enter a promo code. Just e-mailed customer service and I had them put in in writing that if I deposited $3000, then I'd get a free $3,000 bonus.
Beyond that, no chat function and the replies have been painfully slow or with canned responses. Can't wait to cash out and be done for good with them in a few days.
The Senator is right. This is not some Mom and Pop operation. We have to watch JB Smoove commercials over and over...at least get basic things right and make it easy. It's been beyond a Mickey Mouse operation thus far. And I don;t want to hear about growing pains....caesars has been functional in numerous states for a while now.
Comment
DontTailMe
SBR MVP
03-24-19
2897
#145
Originally posted by KS1986
I tried signing up last night around 10pm and the promo code was showing as invalid, wish I hadn't waited so long
I assume you're saying in the cashier deposit page because that's where the invalid message pops up. The reason for your message is because it's a sign up promo code, not a deposit promo code. You only needed to enter the code at sign up. Then the match bonus is automatically applied when you deposit.
In other words, if you signed up using this code, deposited, and didn't get the match, you should email customer service and ask them to manually apply the bonus. This has happened to many people, including my friend. Good luck!
Comment
KS1986
SBR Wise Guy
05-20-17
558
#146
I never signed up because it was showing up as invalid on the sign up page. I'll ask support if I can still get it because the email they sent said I had until the end of the month.
Comment
Crusherrr
SBR MVP
06-27-16
3649
#147
Originally posted by KS1986
I never signed up because it was showing up as invalid on the sign up page. I'll ask support if I can still get it because the email they sent said I had until the end of the month.
I just emailed to ask as well. So dumb if they dont need to honor the promotion they sent in the email. I have the email they sent so it should be honored as far as Im concerned
Comment
DontTailMe
SBR MVP
03-24-19
2897
#148
Originally posted by Crusherrr
I just emailed to ask as well. So dumb if they dont need to honor the promotion they sent in the email. I have the email they sent so it should be honored as far as Im concerned
I believe the terms say that they can cancel the promotion at any time for any reason. But I do hope you succeed in getting it.
Comment
flyingillini
SBR Aristocracy
12-06-06
41219
#149
Lots of promos
המוסד
המוסד למודיעין ולתפקידים מיוחדים
Comment
big joe 1212
SBR Posting Legend
06-01-08
19380
#150
Stay away from MGM’s moneylines!
OUCH
Comment
Orbison
SBR MVP
09-07-20
4691
#151
Originally posted by Crusherrr
I just emailed to ask as well. So dumb if they dont need to honor the promotion they sent in the email. I have the email they sent so it should be honored as far as Im concerned
any update?
Comment
False Start
SBR High Roller
12-08-21
238
#152
Originally posted by big joe 1212
Stay away from MGM’s moneylines!
OUCH
So true. Criminal!
Comment
False Start
SBR High Roller
12-08-21
238
#153
Big Joe....they added my $3000 bonus cash today. Took about 72 hours. Have $1000 in action tonight...gonna put the other $2000 in action tomorrow night to clear the requirements. I'll probably walk away clearing around $3700.
What documents did you need to upload for your withdrawal?
Comment
jjgold
SBR Aristocracy
07-20-05
388179
#154
Originally posted by big joe 1212
Stay away from MGM’s moneylines!
OUCH
every usa book money lines criminal
Comment
big joe 1212
SBR Posting Legend
06-01-08
19380
#155
Originally posted by False Start
Big Joe....they added my $3000 bonus cash today. Took about 72 hours. Have $1000 in action tonight...gonna put the other $2000 in action tomorrow night to clear the requirements. I'll probably walk away clearing around $3700.
What documents did you need to upload for your withdrawal?
They didn’t ask me for anything.
Prepare to wait 5 business days minimum.
Comment
big joe 1212
SBR Posting Legend
06-01-08
19380
#156
Originally posted by jjgold
every usa book money lines criminal
Mgm worse than the others
Comment
Crusherrr
SBR MVP
06-27-16
3649
#157
Originally posted by Orbison
any update?
No response.
Comment
KS1986
SBR Wise Guy
05-20-17
558
#158
Originally posted by Crusherrr
No response.
Same here, I ended up doing the 100% up to $1,500, but its FP not cash
Comment
Crusherrr
SBR MVP
06-27-16
3649
#159
Originally posted by KS1986
Same here, I ended up doing the 100% up to $1,500, but its FP not cash
Yeah I'm going to wait for a response. Hopefully before when it was supposed to expire. Otherwise I may just wait to see if they increase it again. It's rare but it does happen.
In CT- Draftkings launched with $2,000 max bonus and now here we are a few months in and they are giving $5,000 free on sign up.
Comment
KS1986
SBR Wise Guy
05-20-17
558
#160
Dam, I should of held out too. Didn't realize they increase sometimes
Met the $3000 bonus requirements at Caesars. Made over $3,300...but, at the moment, can't withdraw because none of their limited withdrawal options work for me. I deposited the $3000 on my debit card, but their system is not allowing me to do online banking, ACH, or the Play + card.
What a joke.
E-mailed them a couple times and no response.
No live chat because of the mass of people in New York using Caesars.
No telephone number to call.
Just want to withdraw and leave.
The Governor should shut them down until they get their customer services issues fixed. It's sad.
Again, this is s LEGAL book, which serves the largest City in the country.
Clown show.
I don't mind the 5-day wait to receive my funds. But I need HELP getting the actual withdrawal process started.
BTW, and this is honest to God, my latest withdrawal from my MGM account took only 20 minutes to hit my banking account. And I deposited via the SAME METHOD at MGM and Caesars....my debit card.
Very impressed with MGM, except for their absolute criminal money lines, which I refuse to bet into.
Comment
False Start
SBR High Roller
12-08-21
238
#162
It's also worth noting (but doesn't get talked about a lot) is that some books give you huge the sign-up promos in every state you register, even if you have another account with that book in a different state.....but some do not.
Comment
Crusherrr
SBR MVP
06-27-16
3649
#163
Originally posted by False Start
It's also worth noting (but doesn't get talked about a lot) is that some books give you huge the sign-up promos in every state you register, even if you have another account with that book in a different state.....but some do not.
Yeah- notably, Draftkings and Fanduel. The rest all have different log in's in each state.
Comment
False Start
SBR High Roller
12-08-21
238
#164
Originally posted by Crusherrr
Yeah- notably, Draftkings and Fanduel. The rest all have different log in's in each state.
Correct. It would have been nice to have both FanDuel and DK in three different states (I'm 45 minutes away from all three, while living in one)...each with their own huge sign-up bonus.
Overall, NJ has spoiled me with all its options.
Pointsbet opened in NY the other day. Wouldn't let me do the $2000 in risk free bets because I already had an account in NJ.
But both Caesars and MGM did, which was great.
Comment
Crusherrr
SBR MVP
06-27-16
3649
#165
Originally posted by False Start
Correct. It would have been nice to have both FanDuel and DK in three different states (I'm 45 minutes away from all three, while living in one)...each with their own huge sign-up bonus.
Overall, NJ has spoiled me with all its options.
Pointsbet opened in NY the other day. Wouldn't let me do the $2000 in risk free bets because I already had an account in NJ.
But both Caesars and MGM did, which was great.
From the sounds of it you live right near me lol. Fairfield county CT.
Comment
False Start
SBR High Roller
12-08-21
238
#166
Yes. Fairfield County indeed. I've driven over Cuomo Bridge so many times over the past three years into NJ to get the free money. Now, I just go to Vista (over the New Canaan line).
We have it really good here with promotions.
I've made tons of money maxing out sign-up bonuses, that I can put on a clinic on the subject.
My advice for the semi risk-adverse folks like me.....always "reverse" your risk-free wager with another book to guarantee you make profit. But if it's bonus cash, that is better, and even the most risk-adverse people can just bet very small on a number of games, again, ensuring a profit.
Only one time I didn't reverse my risk-free bet, and I lost. Terrible feeling. Never again. I've played at every NJ book. It's free money if played correctly, and it's not difficult.
Comment
jjgold
SBR Aristocracy
07-20-05
388179
#167
Originally posted by False Start
Yes. Fairfield County indeed. I've driven over Cuomo Bridge so many times over the past three years into NJ to get the free money. Now, I just go to Vista (over the New Canaan line).
We have it really good here with promotions.
I've made tons of money maxing out sign-up bonuses, that I can put on a clinic on the subject.
My advice for the semi risk-adverse folks like me.....always "reverse" your risk-free wager with another book to guarantee you make profit. But if it's bonus cash, that is better, and even the most risk-adverse people can just bet very small on a number of games, again, ensuring a profit.
Only one time I didn't reverse my risk-free bet, and I lost. Terrible feeling. Never again. I've played at every NJ book. It's free money if played correctly, and it's not difficult.
when you bet other side your giving up massive profits
A sharp never ever does this
Comment
big joe 1212
SBR Posting Legend
06-01-08
19380
#168
FanDuel actually gave me 1k after losing my bet even though I used them in NJ. I had to go to live chat to get it. Not sure if they made a mistake or not.
I waited the 3 days and no site credit was applied. That’s when I chatted with them and they gave it to me.
Caesars is beyond a joke! So many problems like mentioned above. I requested my second withdrawal on Saturday and they still haven’t even touched it. Still pending. I know so many people that have larger problems with them. Time for gaming control board to step in.
Comment
KS1986
SBR Wise Guy
05-20-17
558
#169
Pretty sure Caesars screwed up that initial promo, it definitely was supposed to be $300 and $3,000 in free bets and not cash. I received multiple emails for it stating it was free bets.
Comment
pattymayo
SBR Posting Legend
05-19-09
10221
#170
Originally posted by big joe 1212
FanDuel actually gave me 1k after losing my bet even though I used them in NJ. I had to go to live chat to get it. Not sure if they made a mistake or not.
I waited the 3 days and no site credit was applied. That’s when I chatted with them and they gave it to me.
Caesars is beyond a joke! So many problems like mentioned above. I requested my second withdrawal on Saturday and they still haven’t even touched it. Still pending. I know so many people that have larger problems with them. Time for gaming control board to step in.
Caesars is awful. I've had two withdrawals so far, both took at least a full week (one was even longer, around MLK day). Maybe the ACH transfer option is quicker, but it's a joke. Sits as 'pending' the entire time right up until a week later when it's finally processed.
Comment
pattymayo
SBR Posting Legend
05-19-09
10221
#171
How is MGM in NY so far? I want to register today but what's the best promo they are offering?
Comment
False Start
SBR High Roller
12-08-21
238
#172
Originally posted by jjgold
when you bet other side your giving up massive profits
A sharp never ever does this
Not true at all.
Let's say you get a "risk free" $1000 when you deposit $1000. You lose the first game. You then lose the second game. You are out $1000.
You think you can't go 0-2?
I did. Once. And it awful. Never gain.
Take the guaranteed $908 profit by reversing it. Cash out.
That's how it's done.
FanDuel actually gave me 1k after losing my bet even though I used them in NJ. I had to go to live chat to get it. Not sure if they made a mistake or not.
I waited the 3 days and no site credit was applied. That’s when I chatted with them and they gave it to me.
Caesars is beyond a joke! So many problems like mentioned above. I requested my second withdrawal on Saturday and they still haven’t even touched it. Still pending. I know so many people that have larger problems with them. Time for gaming control board to step in.
Exactly. I would not be surprised if gaming Control steps in. MASSIVE problems. Still waiting for them to contact me. Only be e-mail. No phone or live chat. Glad ESPN and other outlets have called them out.
Comment
False Start
SBR High Roller
12-08-21
238
#174
Originally posted by KS1986
Pretty sure Caesars screwed up that initial promo, it definitely was supposed to be $300 and $3,000 in free bets and not cash. I received multiple emails for it stating it was free bets.
Yup...I started with $6300 in my account, with just a $3000 deposit. After I played the 1x through, I am in the process of withdrawing $6370.
Easiest free money ever....if I can ever get anybody to answer my withdrawal emails.
I think they realized that they bonus was way too generous, and quickly reduced it to $1,500.
Comment
False Start
SBR High Roller
12-08-21
238
#175
Originally posted by pattymayo
How is MGM in NY so far? I want to register today but what's the best promo they are offering?
MGM...$1000 risk free bet with another $500 in bonus cash! And another $300 free bet, IIRC.
I won my risk free bet (reversed it with another book)
So, deposit $1000 and your account will automatically have $1500 in there.
AMAZING payouts. 20 minutes!
Then, I was betting the other night, and up pops another $50 free play out of nowhere.
DEFINTELY do MGM promo. Just don;t bet their criminal money lines.