Originally posted on 06/28/2022:

Quote Originally Posted by bruloc View Post
Just saw Pinnacle's review... Geez... New SBR is not looking good.
I would rate them slightly higher, but C- is a real reflection of how their standards have dropped in the last year or so.

#1 rating factor for me personally is can we rely on the book to address any problems, and always act fairly.

We used to be able to say that without any hesitation about Pinnacle for many years.

The last year that has completely changed. They can no longer be trusted to act fairly.

Plus. as the review says their handling of crypto payments is absolutely "Donkers" these days.

(Pinnacle management will understand exactly what that means)