So last night I was playing a Live casino game of "casino hold'em" on 5dimes. Players were dealt a 4 of a kind, and the check mark shows that the player wins. THEN all of a sudden, the payout doesnot occur... instead the software that should update the payout and continue the game just freezes.
The pitboss on duty has to restart the table, but no one got paid.
Was wondering if this is a common occrence to have a software "glitch" whenever players finally hit a big hand?
This effected a LOT of players, And I have No clue how or if this will get resolved with the correct payout or will we be feed the excuse of a "malfunction" and the hand is voided??
Sorry first post and I a new on where to post this.
added screenshot for more fun.
The pitboss on duty has to restart the table, but no one got paid.
Was wondering if this is a common occrence to have a software "glitch" whenever players finally hit a big hand?
This effected a LOT of players, And I have No clue how or if this will get resolved with the correct payout or will we be feed the excuse of a "malfunction" and the hand is voided??
Sorry first post and I a new on where to post this.
added screenshot for more fun.
Attached Files