HeroesCasino agrees to pay player frozen casino winnings
HeroesCasino agrees to pay player frozen casino winnings
Heroes (SBR Rating C) tells SBR they have come to a financial agreement with their casino software provider that will result in the player receiving his full balance directly from the software company, Galewind Software. The player originally requested a withdrawal on December 6th but was denied.
Heroes stated that the player used software to exploit flaws in its casino software (SBR initial report) and would need to consult with third parties to verify. Heroes was unable to offer evidence of wrongdoing but concluded that card counting software was used and the winnings should not stand. Settlement offers were later discussed. SBR will update report when the player receives his check for $34,748 in winnings.
Heroes (SBR Rating C) tells SBR they have come to a financial agreement with their casino software provider that will result in the player receiving his full balance directly from the software company, Galewind Software. The player originally requested a withdrawal on December 6th but was denied.
Heroes stated that the player used software to exploit flaws in its casino software (SBR initial report) and would need to consult with third parties to verify. Heroes was unable to offer evidence of wrongdoing but concluded that card counting software was used and the winnings should not stand. Settlement offers were later discussed. SBR will update report when the player receives his check for $34,748 in winnings.